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    Fresh Air First

    4.0 (4 reviews)
    Open • Open 24 hours
    Updated 2 months ago

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    Fireplace Solutions & Services - Our showroom at 950 Simms Street.  Come see us!

    Fireplace Solutions & Services

    (45 reviews)

    Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

    We had a great experience from start to finish. Sales experience was positive and installation was…read morevery well done with staff checking everything and going above just what was planned.

    Fireplace Warehouse ETC - Bluetooth, light control, beautiful flame, and modern design options

    Fireplace Warehouse ETC

    (56 reviews)

    Northeast, Stapleton

    This place is/was a joke, so glad they went out of business. Their service department never…read moreresponded when contacted, and internal staff was unable to provide any help for warranty service. The only highlight was their service tech (Henry), whom always went above and beyond.

    COVID-19 Review The…read moreshowroom is easy to get too, parking isn't that great. There are a few parking spaces that run along the front of the store, but you most likely may have to park along the side streets. The showroom is large, and easy to navigate, especially during this COVID-19 time. My husband and I appreciated it. We walked around and looked at the various fireplaces and setups. We were then directed to an employee, Faye. She is a Hearth Design Specialist. She answered our questions, and gave us a card to one of their general contractors that they recommend. She gave us very useful information, more than the fireplace stores had told us. Things such as, we would need a contractor to build the frame, where the new fireplace would go. Other stores told us they would just pull out the old fireplace, and put in the new one. NO, we need to make sure that the frame would actually work for the new fireplace. Having a contractor is a must. We did further research, and yeppers, Faye was right. The employees are very nice. They know what they are doing, what they are talking about. It's easy to move around the showroom, with plenty of products to look at. They will answer your questions too. Will we be going back, most likely, after all of this COVID-19 is under control. Helpful people, nice store, knowledgeable too. Thanks!

    Fresh Air First - airductcleaning - Updated October 2026

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