I called Air Flow Pros to get a 4th opinion about the repair of my 30 year old heater which stopped…read moreworking and had the good luck to speak with Rudy. After discussing my problem he asked me if I called PG &E. I said no, why should I do that. He said have them check out the furnace for carbon monoxide leaks, pilot light issues etc.and if they say that it needs repair Air Flow Pros will then come out to evaluate the situation. Three days later PG&E checked out my furnace checked the pilot light, replaced a thermocouple and reset a fuse hookup and the furnace was functional again. I was so impressed that Rudy suggested that I call PG&E first, that if I ever need to have my furnace repaired, I will call Rudy and Air Flow Pros. It is clear that they are in business to provide the best, honest, professional and exceptional service available. By the way, the other three opinions were that I needed a new furnace because mine was unfixable!

Called this company needing a company to service my mom's condo. The guy who answered said what…read morekind of unit is it? As an average joe who does not work in the industry I simply asked, "How can I tell? I'm just an average joe." He replied, "Well, you're just going to have to take a picture and send it to us." So first of all, the unit is in the ceiling of my mom's condo and screwed in. I don't think I should have to mess with it by trying to open and take a picture. Second, from a customer experience perspective any business worth their salt in this day and age should be considering their audience and try to be helpful rather than make the customer do the work. I don't know why I thanked him before I hung up.

We had a great experience with FUSE. They: - Removed an…read moreancient floor heater - Installed a mini split system at our house They were clear with expectations, proactively communicated throughout the installation, and answered all of our questions. They were also flexible when we asked them to install the indoor units in a particular order to minimize the amount of time our child needed sleep in another room while the unit was being installed. They handled all of the permitting as well, which went smoothly. Their estimate was competitive with other companies.

Moses spent time examing our furnace situation and gave us very workable suggestions. He was very…read moreknowledgeable, experienced, and HONEST, which is the first thing that's needed to build trust. We would definitely work with Fuse again!

Responsive, professional, helpful. James was easy to work with and gave me a competitive price.read more

I have to update this review 3 years on. My mini splits continue to leak coolant, and I have to…read morespend over 2k a year to get them recharged. At the time of install I was told "oh, you just need to recharge these once in a while..." multiple other HVAC firms have told me I had a poorly installed system and you should "rarely" have to charge the system. Additionally, damage was done to my drywall and framing that was never repaired. Ocean is competitively priced, but quality, in my experience will have me paying double.

After a remodel we no longer had a chimney to provide exhaust for our existing 80% efficiency…read morefurnace. After several consultations we have decided to upgrade to 90% one which can do horizontal exhaust. We have hired A + Quality H.V.A.C. to do the job. They were responsive and provided written quotes for several options. On the day of the install the crew showed up right on time and Alfonso, the foreman, immediately spotted the problem: our water heater would not be compatible with the new exhaust. Now, I wish this would have been discovered at the stage of the quote, but I really appreciate him bringing it up and thinking quickly of the possible solution. Alfonso managed to design a separate exhaust for the water heater, get materials and install it on the same day! They stayed well into the evening to complete the job - and we had heat and water for the night. The price tag for additional work was quite reasonable.

I would recommend Quality HVAC. I contacted them with questions regarding updating some electrical…read moreto accommodate an EV Charger installation. They responded very promptly to all my questions, and were very courteous. I appreciated their support.

great job fast and efficient. The crew did a great job, they showed up on time and job quicklyread more

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

I help my mom who is 93 years old, she has a set of flats in…read morethe SF Richmond District and still has the old Furnaces well over 60 yrs old that are still going strong providing someone that is familiar with these big box machines. Shout out to Jeff w/Assocaited Heating and Air, he was tentative and listened, respectful, informative, and first out of 3 companies, to understand how these worked and ordered the correct parts needed, returned the following day to complete the job, that we have been dealing with for almost 2yrs. I won't mention the other outfits, but had I gone in this direction would have been quite expensive and not needed, something told me to keep searching and i'll find the right outfit and the right technician to make it happen and that he did. So thanks Jeff, this one is for you. My mom was so pleased and that's what mattered. Peter

Our heater stopped working a couple of days ago. I looked at a few HVAC places and saw Associated…read moreHeating had great reviews so I made an appointment. I was able to get on teir schedule the very next afternoon. Rod showed up on time and performed a few tests to confirm the problem. It was the capacitor that kicks off the blower motor. He performed a few extra maintenance checks, which were above and beyond my expectations. He was able to replace the capacitor, complete all other checks, and put the whole heater back together in under an hour. The whole visit was fast, friendly, and a good value. All of which was a VERY pleasant surprise for an in home repair visit. Highly recommend this company.

We used Nur HVAC to replace gas furnace with a heat pump inverter, replace the aging duct work and…read moregas water heater with a heat pump water heater, all in the same contract. Our project manager, Arthur was on-time for the scoping appointment. He took time to understand our needs, investigated the attic, ducts and all the existing equipment, before making any recommendations. He designed the optimal system for our house to be cost effective, provide highest comfort and be energy efficient. He was not pushy and was upfront about the ballpark estimates and timeline. He also walked us thru the various rebates that are available for the replacements from local utilities. Arthur's quote was very competitive, in fact better than those quoted to us by Costco referred contractors. Nur's installation crew - Eldar, Bhakridin, were very professional and thorough. They didn't rush the job and left the job site clean and clutter free each day. They accommodated our requests for placing the electrical wires and conduits so they are not in the way. All the equipment both indoor and outdoor were cleanly laid out, secured and wiped down before hand off. Always smiling and respectful, one of the best installation crew we have had. As a white glove contractor they took care of all the permitting, inspection paperwork w/ the city, all the paper work for us to receive the rebates. They even completed the warranty registration with the manufacturers for all the equipment! We would highly recommend Arthur and Nur HVAC to anyone in the Bay Area needing heating and cooling solutions. We would definitely be going back to them ourselves when the need arises.

This is the 2nd project I've done with NUR, and similar to the first time, I am a happy customer…read more From start to finish, NUR (in particular technician, Adlan) is completely professional. They are diligent and timely with their responses and scheduling. Adlan came out and diagnosed our 20 year old A/C system and was able to revive it, but prepared us with options for the future should the system go out again. He was extremely thorough in explaining these in layman terms. HVAC systems will always need maintenance and repairs, that's a given. However, I know that I have an honest, value-added, and well-run company to work with in NUR. Highly recommended!

My tenant thought maybe there was something wrong in the garage, where the furnace is in the house…read more She reported a burning smell and the co2 monitor alarm going off. I hadn't had the 25 year old furnace looked at in years and given the urgency, I called around to have someone come out same day. Carlos came out within 3 hours. Looked at the furnace, sent me pictures and called back. Explained that it was ok, he changed the filter, and gave me an estimate for replacing the furnace - but said it wasn't needed yet - and also mentioned that the exhaust pipe was at least 60 years old and no longer appropriate for modern furnaces. I appreciate Carlos giving me straight talk, not trying to convince me it needed immediate replacement and being able to come by same day.

I had an issue with my furnace and scheduled an appointment with Dennis and Pablo. I can't say…read moreenough good things about the experience! They were incredibly helpful, knowledgeable, and patient. After diagnosing the problem, they determined that the zoning board had blown and then walked me through the troubleshooting process step-by-step over the phone. What impressed me most was their expertise and willingness to help instead of immediately pushing for an expensive service call. They saved me a lot of money and a lot of stress. Dennis and Pablo are true professionals who clearly know their craft. If you're looking for honest, knowledgeable HVAC technicians, I highly recommend them. Thank you both for the outstanding service!