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    Freilich Benjamin D MD

    2.0 (1 review)
    Closed Closed

    Services - Freilich Benjamin D MD

    Eye surgery

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    10 years ago

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    1.7 mi

    I have been a patient of Dr. Chris Brown for over 30 years and have had excellent care. He is…read moreknowledgeable, thorough, affable and kind. He always discusses my treatment with me and takes my comments seriously. I cannot recommend him more highly. The new office is comfortable and parking is good. The doctors run on time.

    The office has been in a new location, bright and cheerful. Easy to get to. There are two doctors…read moreDr. Andrew and Dr. Stephen Brown. I have been going Dr. Andrew for several years for a history of glaucoma management. The office poses problems in time management that I didn't experience in the past. My wait the last two visits was 1hour, and then even longer 1 hour and 40 minutes just in the waiting area. It was the same for other patients shuffled into different rooms to sit. The communication in between was not particularly good and I feel if there was a long wait anticipated the patient should be informed. I personally was upset and nearly left. My fear is my next appointment and blocking in 3 hours of time for a standard follow up appointment, and wondering about anything more serious with my vision in the future needing surgery scheduling, and in general a more efficient approach with patients. Overall, I like Dr. Andrew who did apologize for the excessive wait time, however I think the office management part and patient needs are needing improvement. That is why I am explaining my rating being low. (2025)

    Freilich Benjamin D MD - opthamalogists - Updated May 2026

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