When I have something delicate to send, there is no place other than mail station to go to!!! Tim…read morewraps and packed everything so carefully that nothing has ever broken. I now live downtown and still go to Tim to send my packages. Tim and Sue are such nice people And they do quality work, can't ask for more than that.

THE BEST SHIPPING PRICES AROUND!!!!!!…read more Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.

In our search for a notary, we ended up at the UPS store, and were promptly greeted by the woman…read morebehind the counter, who was herself a notary, and happy to help! We showed her the documents that needed to be signed, she got her stamp, and we got to work. It was a quick process, she was very kind, may pleasant small talk, and had us on our way in no time. We were even able to pack the documents up and send them where they needed to go before leaving, one stop shopping at it's best! I'd definelty recommend this store to anyone looking for a notcary or shipping needs. Thank you!

I e used this UPS many times and the Staff is ALWAYS pleasant and helpful. Highly recommended.read more

This is a great company. I have used them several time in the last 5 years. The driver was so…read morepolite, and parked the pod perfectly. Louis Marrero, polite, professional, on time and a great representation of the company. I recommend them to everyone. Not worth the hassle to rent a truck when you can just take your time and then have it picked up. Thank you! HollyB

Absolutely the worst experience ever So many items of mine and my Family's items were broke so I…read morecontacted pods and they sent everything to the insurance company that I paid for and they say after seeing the pictures that their investigation was based off the pods container not having any damages, nothing was resolved the insurance that I paid for are crooks!!! You can't even find a direct Address even the BBB couldn't find them. What a joke all the way around. Also after having the pod only a week they took money from my bank stating that was for a months rent. Then had to wait for over a week for them to refund my money.

The employee lacked good customer service skills. He kept insisting on the differences between…read moreFedEx Express and FedEx Ground without offering a real solution for a package that was supposed to be delivered one week ago. For a customer, FedEx should be FedEx, and the organization division should be transparent for the customer. A possible solution would be to contact someone from the other division and ask for the package. Never have had a similar experience with UPS or USPS.

In this location in particular the employees are not very helpful at all. They wouldn't give you…read morethe package, even if is sitting there on the truck. Tried several times over the years. In the Palmetto location, which is way larger they'll do it every time, even on a Saturday...

This UPS Store is my go-to spot (out of necessity) for online returns, even if the parking…read moresituation is a little unusual. There isn't any real designated parking--you basically pull up in front like a "drive-thru," hop out, and run in. One funny thing: every time I walk in, they say, "Thank you for using the Kiosk," whether I actually used it or not. It's become kind of a running joke in my mind at this point. That said, the staff is consistently helpful and genuinely nice. Whether I bring in an Amazon return or something completely unrelated, the guys working there always take care of it quickly and without any hassle. They're efficient, friendly, and make the whole process easy.

The manager Akskay is running this store like every UPS store should be run. It's organized and…read morethings always go smoothly. The staff are very friendly and helpful. I travel a distance just to go to this specific UPS store and never have any regrets. Thank you!!!

This pack and shipping service is awesome, and I highly recommend them. I contacted them to ship…read moresome of my mom's heirlooms after she passed, which included two paintings, one was expensive. I had to ship them from Florida to California, I didn't wanna pay an arm and a leg, and also wanted to make sure they were going to make it safely. I went on Google and I found Pack Mail and the good reviews. I mostly dealt with Everett, but I was also helped by Jake. Everett was very attentive, understanding, patient, and responsive. He understood my situation, and I felt that he and Pak Mail were taking my needs seriously. The paintings arrived earlier than expected, and the packing job was great. Here are the photos. The estimate was extremely reasonable, and a lot less than I was quoted by other companies, by thousands. I highly recommend Pak Mail a for packing and packing valuable items.

I had used this Pak Mail several times for flat drawings and various art pieces and they always did…read morea great job on making sure everything arrived safe and sound. However I now had an extremely delicate piece to ship which caused me great anxiety-an INCREDIBLY FRAGILE porcelain figure to ship from Florida to Maine. It was very RARE also and I worried about the shipment the entire way. It was a figure of Christ on the cross with very DELICATE outstretched arms=nightmares and tremendous trepidation over this shipment and receiving broken arms. Chuck at PakMail did an absolutely MASTERFUL job of packing this incredible fragile item by creating a CUSTOM TRIPLE foam cradle for it to ride in. Unbelievable TREMENDOUS care was taken to get this to me safe and sound. If I had to ship anything PRECIOUS across the world I would hire this Pak Mail to do it-WONDERFUL ALL THE WAY!!

Incredible customer service! Arrived a bit late, just after closing, and the associate took time…read moreout of her day to help us with our package, and with a sunny attitude - she really went above and beyond. We'll definitely be using this location for our shipping needs in the future!

Fast and easy place to make your Amazon returns or ship a package. Hannah is very helpful,…read morefriendly, and professional.

me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

Came in for notary. As usual I have my kids in tow so was worried they'll get into things in the…read morestore. The staff got the little ones entertained. My son loves machines so he basically stood enthralled in front of the huge printer. At one point he walked over the side where he can see the mechanics at work. He was in awe. One of the ladies handed all three with a super cool color wheel markers while I was doing the paper work. Service was quick, 2 notaries cost 15.00. Not bad at all. We were out the door in 15 min.

Went to shop my son's belongings home from college. These folks are very professional, even with a…read morestore packed with customers. Amelia was very patient and helpful. We bought some boxes there, but got some from U haul. The UPS boxes were much more substantial, but are more costly. Fingers crossed. Recommend shipping here. Very close to Ringling.

I purchased an antique oil painting at a Sarasota auction house and asked UPS Store #6311 if they'd…read morefetch my painting, pack it up, and ship it to me in New York. They immediately responded with a very reasonable quote and took over with my permission--all I had to do was wait for the painting to arrive. A few days later I received the package, which contained a very carefully wrapped framed painting. The store was clearly respectful of the item and took time to apply various wraps to ensure the safety of the painting itself as well as its frame. I recommend this UPS store to anyone needing professional handling and shipping of their purchase/valuables. I will inform the auction house as well of my positive experience.

I received a package today and the driver drove over my governor's driveway with his dual axle…read moredelivery van and damaged my lawn. He created ruts in the sod, deposited mud on the driveway. I spent an hour trying to fix it. What's even worse, I have tried contacting UPS to NO AVAIL. I live on Vanderbilt Drive in Nokomis and I am requesting that all drivers of UPS Vans park on the street and walk the package in. Thank You!

Their drivers are lazy and don't follow delivery instructions and when you call customer service,…read morethey say they will escalate and have someone call you back...It's been 2 weeks, still waiting for a call. I've called over ten times, each time with a new tracking number that the delivery driver didn't deliver to my front door. It's unacceptable and they just don't seem to care.