Very POOR experience with this shop on a simple bike repair…read more I took my bike in to the Bicycle Pedaler in Wichita, Kansas, for a new tube. The teenager who was supposedly the "bike mechanic" on duty wasn't sure which direction to turn the nuts to loosen the wheel and turned them the wrong way at first. Then he had a lot of trouble getting the rim out of the frame. After he got the new tube installed, he inflated the tire to full pressure and then tried to force it back into place on the frame, ripping a brake pad loose from the caliper. He half-heartedly pressed the pad back on, but it was not secure. At that point, the brake pads weren't aligned to press on the rim on both sides - one was actually pressing on the tire, until I mentioned that it should press on the RIM. I was watching all this but he never admitted to accidentally busting the rubber brake pad loose. When I got home, I had to get the rim straight in the frame again, adjust the derailleur (which would not shift smoothly after the "mechanic" replaced the tube), and for safety reasons, I put a new set of brake pads on the calipers. As you can see from the photos, the "mechanic's" attempt to reinsert the pad did not re-seat it securely and NO WAY was I going to rely on that to stop with when it looked like the pad could come out. Considering my own time to fix the issues my bike had from being "repaired" by this shop, plus the cost of a new pair of brake pads, and I should have just installed the new tube myself. No plans to go back to the Bicycle Pedaler.

Once again the staff did an amazing job upgrading my bike and provided me with outstanding service…read more I highly recommend this bike shop, it's the best in town.

Pretty cool bike shop right here in Ark City. I've only lived for two years I've driven by it 100…read moretime and never even noticed it was there. But if you need a new bike it's the place to go and if you need your bike worked on they do a great high-quality job really quickly. I would recommend it to everyone! But my honey a really nice diamondback cruiser bike also! They were very helpful in getting it all set up for us! Now if it will just stop raining we are excited to try it out, LOL!!

I needed to get my mountain bike serviced, and Jack took care of it promptly. When I went to pick…read moreit up, Pat was very helpful and provided informative answers to my follow-up questions about additional purchases. I wouldn't go anywhere else for bike services/purchase. Justin D.

Ten years ago I went with my running coach to every bike shop in Wichita to try and find the…read moreperfect cross training bike. This was one of the first places we stopped and the experience here (and the bike) stuck with me the rest of the day. At the end of the long journey I bought my first bike here. Ten years later, I bought a Trek Checkpoint from a friend so I could start doing some gravel riding. Last week Patrick helped me get the bike fit, pick out a sweet pair of clipless shoes, teach me how to use the clipless shoes, and how to clean the bike properly for optimal bike performance. Patrick was great to work with. What also impressed me more was his ability to multitask. Between assisting me, he was able to greet, socialize, and take care of several other customers. Each customer had a different personality, a different bike, and different needs. Patrick guided them to the right team member, or part they needed, and they were on their way. If you're reading this, you probably read a lot of the one star reviews too. Go in with an open mind and give these guys a shot. If you're anything like me, you'll be glad you did.

Ti was awesome, came in looking to work a deal and well that's what we did. It's riding season so…read morehurry on in before it's too late. They have some great deals right now. Again Thank you guys very much for hooking me up!

Beautiful shop!! We came in from California for unbound and called ahead to see if they can help us…read moreunpack and pack our bikes. Our experience with everyone in the shop was absolutely remarkable! They got our bikes ready and double checked! It was so great to have a "team" of experts in Emporia! Thank you, High Gear!! See you soon!

The owner is a top notch vendor. He cares more about the customer making wise and knowledgeable…read moredecisions than about just selling a product to a random customer.

Super friendly and helpful. Got a great bicycle for a good price. Made sure it was the right one…read morefor me and got the proper adjustments.

HIGHLY recommend! I had to stop in for some repairs while doing Bike Across Kansas -- they were…read morevery helpful, got me fixed quick, and were very reasonable on their pricing. I was impressed with their inventory and the amount of items they had on location. Highly recommend for any cyclists out there.

Attention all trans-am cyclists.... Avoid this place if you can! One of the worst shops I've been…read moreto while crossing the country. I took my bike to the shop in Great Bend, KS to get a new left shifter and cable while on a 4700 mile cross country cycling trip. They didn't have the part, but called Harley's in Hutch and confirmed they had the part. We rolled in to the shop the next morning between 10 and 11 and told them we wanted to get rolling and try to get in 50 or 60 miles in the afternoon. They told me the fix wouldn't be done until mid to late afternoon; but probably before they closed at 4. So we were stuck waiting around in Hutchinson. They also have employ a bunch of super young guys as "bike mechanics" that don't seem to know what they're doing (if they do anything at all). Other shops' mechanics drop everything they're working on if you're riding cross country. Not here. I had to get new grip tape too (partly for comfort, partly to get access to put on the new shifter). By the time the job was done it cost me almost 300 bucks... Granted a shifter is an expensive part but most shops we've been in while riding give us a deal on repairs because they know the bikes take a beating. We don't want to be taken advantage of when misfortune comes our way. Two days later while in Missouri the shifter came loose. I also noticed it wasn't even with the other one originally on the bike too. Easy fix for me but now the grip tape is off because I had to move the shifter. Again easy fix for me but the fact that I had to do it at all is ridiculous. The work is sloppy, they take a long time, and it's expensive. If you absolutely have to go to a shop in Hutch, go to Bikes and More on N 30th between the 500 and 700 block. Don't waste your time or money here.

Chris and his assistant took very good care of our son's tricycle today. We moved from CO and our…read moreson's trike had been broken for about a month. We were in and out of their shop in about 10 minutes time. They put a new tube in, aired all the tires, took off the unnecessary fenders and looked it over. Our son is overjoyed that he can now ride again! Thank you both for getting us in and out so quickly.

We have been using this bike shop for a few years now since our son got into BMX racing. We wanted…read moreto come to a place where the bike would be fixed right, for safety purposes. The staff here over the years has does many repairs and also helped us learn more about biking and where to go for trails, etc. Almost all of our repairs and maintenance are done on the spot, and by the next day if they are busy or if it's a longer type of repair. Wonderful experience every time!