Way to over-priced, and it takes forever to get anything done. I bought a Cub Cabet X1 42 in cut…read morefrom Home Depot. After my first use, I had to have it serviced, because something had failed. Took it to the only place Cub Cadet would pay to have the warranty work done on it. Not only did I take in when they first opened, but it took 3 entire days, before they called and said it was done (I also had a new blade put on, for the terrian I mow,) They called me at 450pm, and told me I needed to pick it up by 530. Well, I lived about an hr drive from there, and I told them so, and they told me if I wasn't able to pick it up that day, they had a holding charge of $25? day, and I would have to pay that, as well as what the warranty didn't cover.
As I got towards the end of the yr, I asked if they had an end of year special of servicing mowers, and they said they doid. Yea, No, cost me about $300 when all said and done (end of yr service, clean deck, and put on a new blade.) And each time we went there, their service team seemed to be more and more rude, plus the prices went up tremdousily.
So, after 2 yrs of dealing with them, my wife and I learned how to do the servicing ourselves. And, if we have any questions, we call our son-in-law, as he now works with small engines and mowers all the time now.
