Dope sports store! Excellent service. Went in 30 minutes before closing and he treated us like the…read morefirst customers of the day. Showed us everything he has, made suggestions, asked details about the person we were shopping for. Told us about layaway and upcoming items. Great shopping experience and great selection of items you actually would have any at reasonable prices. I went to 3 store and came out empty handed, left here with bags of goodies and a smile. Definitely recommend!

Bought $180 worth of apparel for my son for Christmas. I wasn't sure if it would fit or not and…read morespecifically asked the lady if I could return if it did not fit (since I was buying the smallest size they carried). She told me yes and just to make sure I saved the receipt. Sure enough, I should have trusted my gut, the coat and shirts were way too big. Without delay, took my son Dec 26th at 10am (opening) to the mall to return the items and find him something he wanted. I watched as they moved a sign from behind the counter to the front of the register that had their "return policy" on it, which was NOT clearly posted PRIOR to Christmas! Their return policy (now after Christmas) is "in store credit" only on returns...... So now, I have $180 in store credit for my son that won't fit anything they sell. So in order to ensure he had a decent Christmas, I had to purchase what he wanted out of pocket, still with a useless $180 store credit to Superstar Sports..... I'm all about shopping at local business's but I will NEVER shop here again! They don't care about their customers, just money hungry. Half their crap is way overpriced anyway!

Massive selection of any kind of Kansas gear that you could want. The store is gigantic, and they…read morehave everything from Wichita, any Kansas university, and even out of state colleges. They were lacking a little bit in the smaller women's KU sizes, and I found a few men's sweatshirts that I liked, but couldn't find a small or extra-small size. I didn't check out any other section but the KU section, but that took up almost 1/4 of the store. They also didn't have a vast selection of KU hats. However, I did check the website and you could easily order and/or find what you are looking for. We weren't bothered by staff and spent ample time meandering the store looking through the selection. I ended up with a men's small sweatshirt and t-shirt, while my boyfriend found both a WSU and Kansas sweatshirt that he liked. It's definitely a great place to find any souvenir from Kansas that you might be searching for.

3 STAFF MEMBERS WERE STANDING AT THE FRONT…read more... Not one offered a hello or how can I help. NOTHING. By the time we left 5 STAFF MEMBERS were standing in front of the store and NOT ONE, offered up any sort of can I help you find anything instead were too busy discussing what they did last night and what they plan to do this weekend. Is CUSTOMER SERVICE not part of your business? Guess I will go to Rally House because they at least know how to say hi and offer assistance. Shame. on. You.

Awesome place was well taken care and had an excellent…read more Great location .......nice sales.

As a person that lives in the Midwest I believe Cabela's is a staple to a weekend family outing…read more My siblings and I are always excited to go see the fish tank and the stuffed animals hanging from the ceiling- I don't know why (maybe cause there is nothing to do here in the middle of nowhere) It was a pretty fun experience today. A little boy who is probably 7 years old said hello shawty to me by the fish tank and then ran away. I lost my dad and used my phone to track him back to the guns and ammo section after almost talking to one of the random strangers because I thought he was my dad (they're all dressed alike I swear) I was definitely tempted to spend my hard earned money on some carhartt sweaters and the little cowboy cap guns lol but pulled through The bathrooms were clean and nice- so were the employees, except for the one that have me a weird look after I said to my mom that I wanted to take the shopping cart and do donuts 10/10 will shop here again (another day another slay Cabela's)

I recently bought figure skates. A nice man in the wrong department walked me all the way…read moredownstairs and found me some brand new skates, not even on the shelves yet! His name was Matt M. and he has great taste in skates!

Do NOT make an online order with Scheels... what a freaking nightmare…read more We ordered a $700 item that their website said was "In Stock"... so, to be on the safe side, I called the store to verify that they, in fact, did have that product in stock... the guy I talked to assured me that they did have the item. So, I placed the order...mere minutes after placing the order (paying for the item for store pickup) we received an email saying it was "out of stock" but that they had one at another store that would be shipped to the Wichita store, but would take 7-10 days. Needless to say, we were not happy! 13 days later, the Wichita store FINALLY got this item back in stock (according to their website). So, I called the store again and spoke to an individual who assured me (again) that they did have the item in the store. So, I asked if our existing online order could be filled by the item they currently had in the store...(no brainer, right?). He said, after checking with management, that we would need to cancel our existing order, then they would set the item aside and we could come in, pay for it, and pick it up. Of course, that meant we were at the mercy of their refund process (which took 5 days, btw), so we were out $1400 until they decided to refund our money. We picked up the item later that same day with no more hassle...thank God! Never, ever, again will we make an online order from Scheels... we like the store, but my goodness, for an employee owned company, one would think they would take more pride in their customer service.

I ordered a PowerCat Trailer Hitch Cover online from Rally House. I was almost notified immediately…read morethat my order was ready to pick up. When I went to the store 3 days later, I was greeted and given my order. They also answered any questions I had.

Great store, staff and selection. Only thing it is lacking is TV's playing games! Elevate the…read moreshopping experience and add TV's!!

REI in Wichita is the greatest. Tonight Brigette helped me fit my backpack... Patient, and…read morerespectful to this old lady... last week i went to REI to ask about what would be a good choice for a 2 week trip to Spain. The two associates were just as nice, -maybe a Ryan and Chris... . over all, i can't express enough my gratitude for sharing their experiences and expertise.

Love my local REI, particularly the bike shop. Friendly/attentive staff with quick service…read moreturnaround. There are bigger store options and boutiques with more "specialized" services, though I find myself coming back here.

Worst customer service ever,. Called the guys to make sure they would at least look and maybe…read morepurchase my items,. They were super nice on the phone but after the 2 hour drive there and dragging everything we had inside,. They didn't even look at them and told us not interested,.. that being said,. Won't b goin back there again,

It has a good amount of stuff to buy but the prices just seem kinda high for some of the stuff…read moreespecially since it's from other people. I honestly feel like Facebook market place is cheaper for equipment.

Went in and they have a big wall of KSU gear and KU gear, when I asked about Wichita State gear, I…read morewas told they didn't have ANYTHING. Do they not know they are located IN Wichita?? Very disappointing.

RAMESES and TANNER at the Wichita East location were AWESOME!!! They were super patient and…read morehelpful while I indecisively picked colors for 14 pop up tents for the annual Wichita Tennis Open. Our court and spectator tents were wiped out after 90+mph winds and storm damage took them down! They loaded the flat bed, loaded my car and were super professional!!!

The manager and assistant manager are terrible and very hostile with people in their store. It…read morewasn't even the same day on different occasions these horrible experiences have happen. Dicks will now by my last option for a sporting goods store. I'll will order thing offline before ever stepping foot in there again.

They have these new security alarm devices on the clothes and my brother hit his head on one and…read morebis nose began to bleed. It was funny but he was on the verge of tears.

Seen a pair of work pants that was advertised at $37.99. Even on the price tag it stated that…read moreprice. I get to the register and the total for the single pair of work pants was $51.03. I was really disappointed but I went ahead & purchased the pants anyway. I just don't understand why they engage in these tactics. I found the same pair of pants on sale at Kohls for $29.99.

Really good !! I didn't even know this place existed but I will be using this company a lot more…read more Here was my experience today...... I was at Cabela's and bought a 10 lbs mushroom boat anchor for $25. I also wanted to buy 2 six foot oars but they didn't have them. On a whim I went over to Academy Sports to look because I had never heard of the company. I was already in Wichita so why not look. They also only had 1 six foot oar but the girl working there called the west store who said they had several in-stock. (It was a pain in the butt to have drive all the way over to the other store.....but it beat going home empty handed.) I got my two oars, which were pretty sturdy, and they were only $20 a piece....WOW !! Great price. Looking online the best price I could get these same exact oar was $35 a piece. Since I was there and the price of the oars was really good, I then walked over and looked at the anchors. The same 10 lbs mushroom anchor was $20....$5 less then what I had just paid at Cabela's. From now on my first stop will be this place for hunting and fishing stuff.