We had used this company in the past, so they were the first company we contacted when we needed…read morepest control again. Unfortunately, this experience was extremely disappointing. A family member initially contacted the owner and was told they were short-staffed and booked for the week, but that she would call the following week to schedule service. That callback never came. Due to unexpected family circumstances, I took over trying to schedule the appointment. I left a voicemail that was never returned. The following week, I called again and spoke directly with the owner. Once again, I was told they were short-staffed, booked for the week, and that she would call me the following week to get us scheduled. I waited the entire following week. No phone call. It has now been another week, and I still have never heard from her. I completely understand that small businesses can be busy and short-staffed. What I don't understand is repeatedly telling customers you'll call them back and then never following through. If you're unable to take on additional work, just be honest and say so. Customers can respect an honest answer far more than being left waiting week after week for callbacks that never happen. The biggest issue wasn't the scheduling it was the repeated lack of communication and follow through. After more than a month of trying to schedule service, we were repeatedly brushed off with promises of callbacks that never came. Their pricing may be competitive, but in our experience, the lack of communication simply wasn't worth the savings. We have decided to take our business elsewhere.

We had ants and after Tyann came out, within a day they were gone. You can't beat the price…read moreespecially with a guarantee.

Found myself with a trapped skunk in my back yard, called Jon and caught him on a return drive from…read moreout-of-state. He was kind enough to roll into down at 1:00 AM, removed my skunk, and simply sent me a text that the little #%&! was gone. I couldn't be more thankful, 100% recommend.

I hired Jon twice. About two years ago he was hired to make sure I had no possums in the house as…read moreone had been found by someone else and gotten rid of. He got rid of some birds and did some work around the house but laid no cages and did not seal up things. I really didn't think he did a very good job. He said he saw evidence of mice but he did nothing about it. He did not thoroughly inspect the house. The job was, to me, expensive. About two years later, I saw a mouse. I told him pretty much exactly what I wanted. He agreed in writing what he would do it for. I asked him twice (in writing) if that included various things that I wrote down. He replied that it did. He came to my home and put his dirty traps on my kitchen stove and cabinets. Very bad. He laid some mouse traps. Caught one mouse and I took it out. So far, I've had no more mice. He did leave his traps here. But, he did not finish doing what he agreed to do and I have paid him. He messaged me that it was raining and he couldn't make it. I did not know what the rain had to do with the work that was under my bathroom sink in the house.

I called & received prompt dependable service from RoDenna & her team. I felt very valued during a…read morevery stressful situation. Total 5* experience.

I want to give a shout out to Rodeana Garon and ServPro. Last week, I had an emergency, and Ro left…read moreher luncheon to come to my aid. She had her team ready to fix the issue the same day, but I couldn't get them in until the next day. They came early the next day, completed the work quickly, and did a good job. Thanks, Ro!

Brian was the technician that toom care of my property. He was professional as well as congenial. I…read morehave had no pest issues since hiring the service. It is money well spent. Brian even took a moment to interact with my dog, which by the way doesn't have fleas or ticks thanks to Evo!

No Respect for boundaries This company is relentless…read morealright - they have been at my door too many times this summer - when i point out the "No Solicitation" sign they just say but we are diffrent and keep going. When you ask them to leave they ask what other companies have been out, who are you using, how much do you pay. I asked a person to leave 4 times yesterday and it was still a struggle. They see someone pull in the drive and they are sprinting to yap at them. They are disrespectful and I would NEVER do business with them.

Very friendly, good prices and excellent service. Highly recommend. We live not far and come here…read moreregularly. Never had a bad experience.

Very helpful in renting a Toro weed and bush mower. They also provided a trailer for no extra…read morecharge. I also always have them sharpen my mower blade. Good folks.

We use Apex to winterize our system and they do a great job! havent had any issues, they will…read morereplace broken sprinkler heads when a lawn care person decides to damage them.

I contacted Apex today regarding work they did for the HOA in my neighborhood. The reason for my…read morereaching out was because while trying to find the issue at hand the tech dug in my backyard where I just planted new grass 6-8 weeks ago. My new grass is now completely ruined, and my house is on the market! I was told by Penny (very rude and talked so loud the person in the office next to me could hear what she was saying) that they were hired by HOA and I would have to take it up with them, Apex would not fix it without direction from the HOA. The tech was so careful with his work he even left his cigarette lighter in my grass for my dogs to get!

My grandmother, who is 96, wanted her air ducts cleaned. We set up an appointment with Stanley…read moreSteamer and Scott Brown & Jacob Cline were amazing! They showed up on time, explained the process, and were thorough with the cleaning. They even walked the house with my grandma afterwards answering any questions she had. Thank you, thank you, thank you! You cannot put a price on grandma's peace of mind. I would recommend again and again!

Service was fast and efficient. My carpet looked 100% better after the service was performed.read more

Very good service came back and took care of the bug problem until they were gone,I recommend them…read morehighly.

I had them out to check my attic for pests. A guy came out. I think he was really a bug man and not…read morea pest man. But he went into my attic and checked it. Said he saw nothing. I asked him if he could find any entryways for pests to get in. He said no. He never did give me the free estimate I asked for. He showed me one small hole where pests, like mice, could get in. I had that filled by my handyman. Today I had a dead squirrel in my attic. I had to pay someone $200 to get it out and clean up. One area was sealed where the squirrel got in. Don't waste your hard earned money on this outfit. They are flat out no good.