Marshall Reddick Property Management out of TN is excellent. I highly recommend them…read more I've used many PMs over the years. What typically happens, is they are great at the start but as time goes by they go to sleep at the wheel. I tell my PMs if you take good care of the property and tenants you are taking good care of me. Marshall Reddick does that. I highly recommend them.

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

I am leaving this review as a former tenant of a property managed by Amy at Coming Home to…read moreNashville. This was our first time renting and communicating with a property manager in lieu of the landlord directly, and it ran much more smoothly than I expected. Ms. Stone was such a professional. The portal was updated with our lease documentation and move in photos and allowed us to enter any work requests and pay our rent. Documentation was provided for the set up of utilities, move out instructions, etc. She provided recommendation for lawn care...something we never had to manage before so we needed help . Each of the very few issues we had were handled swiftly. Amy went above and beyond when we had concerns, even offering to bring us large coolers and ice to preserve frozen foods when we were waiting for repairs to be done on our freezer. We moved because the homeowner decided to sell, but Amy made sure the process ran as smoothly as possible. She answered all the questions we had about access to the home and site visits, and communicated with the realtors to make sure our items were respected during walk throughs. I encourage those looking to rent a home in Nashville to visit her website. She manages a few other properties. I don't know what it's like to own an investment property, but I believe any owner looking to rent a property should consider her because she seems to be professional, organized, and respectful of her clients and tenants.

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline was so wonderful to work with! Easy, very informative and great insight into the market…read more Could not have done it without here!

We live out of state and were referred to Gemstone. After speaking with Matt and researching…read moreGemstone we retained them to manage our property in Spring Hill, TN. Sara is our Gemstone POC and we could not be more pleased with what she has done and keeping us informed every time we have questions. We highly recommend Gemstone, Matt and Sara. Living 2000 miles away, they have giving us great piece of mind. Jacques and Bridget Sandoval

Friendly service is meaningless without results. This agency excels at being 'nice' while…read morecompletely failing to maintain their properties. I am currently stuck in a home with broken appliances the owner refuses to remove, an HVAC system that won't heat, and a back door I can't even unlock because they won't provide a key. They failed to clean the home before move-in despite promises and now hide behind a $300 repair cap to avoid fixing damage. If you value your peace of mind and a functional living space, avoid this company at all costs.

Casey is the consummate professional - I've been working with her for over 4 years. She's…read moreincredibly committed and hard-working, and as a property owner, her property management services are the best around. She has single-handedly lowered my blood pressure and stress level by 100%! My tenants have all been incredibly pleased with her responsiveness and know they can trust that they'll be treated fairly, in a timely fashion, and with care. Casey and Prime are true business partners to me and I would not consider working with anyone else.

Casey has kept my properties rented, cared for and she is always positive and pleasant to work…read morewith. Gratitude!

Marshall Reddick Clarksville Property Management does a great job. Very responsive and friendly…read more They take good care of me, my property and my tenant. They are very transparent on their charges with no hidden fees. My contact person at MR Clarksville is Michelle Doyle and she couldn't be nicer or more efficient. I highly recommend MR and Michelle for all your property management needs.

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

There is good and bad with Ghertner. A lot depends of the Property Manager of course, but most…read moreimportantly it depends on you board. The board is responsible for everything. Don't let them use the volunteer excuse. I could find plenty of example to complain about Ghertner. Most of which would be because of a PM's individual actions. For the most part, they help keep us inline. I give them a 3.

I rarely leave negative reviews, but after months of trying to resolve multiple issues privately, I…read morefeel it's important to share my experience. My concerns began well before the billing dispute. Throughout my time working with this property management company, communication was consistently poor, maintenance issues were not handled in a timely manner, and common areas were not maintained to an acceptable standard. Landscaping was frequently neglected for weeks at a time, leaving the property looking unkempt, and the entrance gate seemed to be broken more often than it was functioning. As a homeowner paying HOA dues, I expected much better. The final issue involved an after-hours plumbing charge during the winter storm. Water was entering my home, and I was concerned I might have a frozen or burst pipe. Following the property's emergency procedures, I contacted the after-hours plumber. The plumber entered my home, turned on a faucet, checked the water meter in my closet, determined the issue was not plumbing-related, and left. The entire visit lasted less than ten minutes. I was later billed nearly $600 for that visit. I disputed the charge because I believed it was excessive given the nature and duration of the service provided. I attempted to resolve the matter directly with management and later through the Better Business Bureau. During that process, I was disappointed by statements the company made about me that I believe were inaccurate and unrelated to the billing dispute. Although the company indicated at one point that it was willing to reduce the balance, that adjustment was never reflected on the invoice I received. In an effort to resolve the matter, I even offered to pay $300 as a compromise despite believing the original charge was unreasonable. As of today, the dispute remains unresolved. My disappointment isn't limited to a single invoice--it's the overall pattern of poor communication, inconsistent property maintenance, delayed responses to homeowner concerns, and the way this billing dispute has been handled. I have made every effort to resolve these issues professionally and in good faith, but unfortunately that has not been reciprocated. If you're considering purchasing a property managed by this company or hiring them to manage your community, I encourage you to ask detailed questions about their communication practices, maintenance standards, emergency service billing, and dispute resolution process. Based on my experience, I cannot recommend them.

I could not speak any higher about our experience with RPM! Hugh and Gina have provided the most…read moreamazing service to us over the last year and we could not be more thankful. We had a very unfortunate renting experience with a previous company and they always made sure to go above and beyond to help us through the moving experience and any maintenance issues that we had throughout the year. We may have been tenants at the beginning but I definitely consider Hugh and Gina to be great friends after our amazing experience with this company. The Jones' authenticity, understanding, and compassion that they have balanced within their business should definitely be a goal for all property management companies. Unfortunately, we are moving to another home with another company due to location but the difficult decision definitely did not come easy. Even during the process of leaving, they couldn't be more helpful and supportive. I could not recommend this company more! Thank you, Hugh and Gina, for all that you do!

Just worked with Hugh and David in setting up an emergency roof leak repair. They made it a point…read moreto get out early in the morning to avoid more leaking from rain moving into the area. Great job!