These guys are very professional and does the job right every time! Goes above and beyond.read more

What can I say. This guy is a professional, awesome, fast,…read morefriendly the list goes on. When I called he gave me next day service. He didn't try to sell me on other stuff for my pool like other pool guys. Erick is here to help everyone and anyone.

Allison made this process seamless from start to finish. Her suggestions and guidance made this so…read moreeasy and enjoyable. The attention to detail and the incredible crew that she has made it all go so smoothly and they finished exactly when they said they wood!

Amazing install, amazing communication, amazing finish. This company was A+ from start to finish…read moreand designed a wicked cool product!! Suggest them 100%!!

We recently rented a house with a salt-water pool,and since it is warm enough outside to enjoy the…read morewater, we decided to tackle the job of trying to place the PVC pipes back together from the previous owners who had winterized the pool. They took the pool pump apart, and stored the top of our sand filter. After a few tries of trying to piece together a puzzle (I felt like I was a contestant on Survivor, trying to put it all together), I got tired of it and decided to give them a call based on a comment my boyfriend's Mother had made on the service they have with the community. When I called, they were doing a Pool School on chemicals, so the lady who answered took down my name and number and said that someone would get back to me shortly. Less than 30 minutes later, I had Roy Vaden on the phone himself, asking where our house was. 15 minutes after that, he was ringing our front doorbell! I was impressed by the speed of response by this company, and we took him out back where the mess was. He made some comments about our pool area, and then was able to piece together the remaining pipes from the filter to the pump. I was definitely impressed. He told us that he'd have one of his people come and start the pump, tighten the pipes, etc. While we didn't hear from him for a few days, a simple call back, and we were on the phone with a pool tech, and he apologized---apparently he hadn't gotten the message from Mr. Vaden. That's okay though, I was impressed at the visit he made on such a short notice. I will update my review once we have our pool serviced. The customer appreciation that was given is enough for me to get any pool supplies I need at Roy Vaden Pools.

For your own sake, please avoid. They were recommended by the previous owner and we've been using…read morethem the past 3 years, however the service just isn't up to par. We put up with the service techs not coming on the day they said they would(especially annoying when you work from home so you can let them in the gate, only for nobody to show up-This happened multiple days in a row). They increased the cost to open up pools to $350+, so we decided to just pay an independent pool guy to do it for $100 (who did an excellent job). We still planned on using Roy Vaden for specialty services, but I'm kicking myself now. We went with Roy Vaden to replace our pool pump this past June. They came around 4pm and left about 30 minutes later after it started raining. Luckily my wife was at home and decided to check out the new pump when it stopped raining. Water was spewing everywhere and my pool had lost over 2 inches of water. The man left without making sure everything was set and working properly (I can understand not wanting to be in the rain, but at least cut the breaker and finish the next day). Do yourself a favor and just go with another pool company.

Pat was very knowledgeable and fit us into schedule. Very pleased !!! Hard to find honest, reliable…read moreand reasonable companies these days. They knew exactly what our pool needed and fixed our problem. Will for sure use this pool Company again !!

From the owner: Rockvale Pools is a local, family owned and operated swimming pool company with over 25 years of…read moreswimming pool experience. Our goal is to provide an honest and affordable swimming pool maintenance, repair as well as product sales and used swimming pool parts sales company for our town and beyond.

Jason Perry of Perry Pool and Spa installed a swimming pool in 2014 for us. We received 5…read moreestimates for putting in a pool, and it was by luck in talking to a former neighbor, that we found his business. His business has an excellent reputation. He was very easy to work with, has an excellent crew, and is very knowledgeable about pool placement, drainage, construction, etc. Jason works, inspects, and is on site continually throughout the process. More than 4 months after our pool has been completed, he still comes out regularly or sends a crew member, to make sure all is running perfectly with the pool. We very much appreciate the way he runs his business and his customer service. We highly recommend Jason Perry of Perry Pool and Spa.

Swimming Pool Service and Repair in the Brentwood TN area…read more Great people to work with! Love their drive for perfection and service to the local residents and businesses. From weekly cleanings to complete renovations, Perry Pool and Spa provides quality services.

Jeff and his team were the absolute best to work with during our pool construction. They were so…read morehelpful, knowledgeable and patient when it came to discussing options and making decisions. We would highly recommend hiring them to build your pool. And our outdoor oasis is perfect!!!!

From the owner: Parkside Pools was born from our family's passion to redefine the pool industry in Tennessee,…read moresetting new standards of excellence in every pool we create. Established in 2020, we are proud to have quickly become a trusted name in custom pool design and construction across Spring Hill, Franklin, Nolensville, Murfreesboro, Brentwood, Thompson Station, Leipers Fork, Smyrna, and Columbia.

When we moved into our home, we knew we wanted a pool. After interviewing a number of companies, we…read moredecided on Peek Pools. The pool has been operations now for about 4 years and we are very pleased with what we got, and we highly recommend them for service, design and quality. We have a great working relationship with Corey (owner) and Josh (pool maintenance), both are always available and willing to help.

I wish I could give a better review as our project started off promising. Dig went well, shell was…read moreformed up timely, coping and tile installed on schedule and then everything came to a halt. Project manager went out for medical issue and there was no communication from peek as to his return and didn't send anyone out to take over project. Two months later and multiple texts and emails he finally showed back up. After waiting nearly three months with no progress we finally get the plaster done. The crew members were chewing sunflower seeds and spitting shells everywhere and ended up getting shells in the plaster. Oh and don't let me fail to mention that whenever a payment is due they are on your doorstep expecting immediate payment from you without delay, saying they can't complete any more work unless you stroke a check. Well of course I made all payments as requested and now that they got the equipment installed and got all their money they are gone. Well that would be great but two of my pool lights don't work, the gas isn't hooked up to pool heater, I have no idea if equipment is running or even working properly and absolutely no response from company after at least a dozen requests for a service response. I would strongly consider using another company. From what I have heard from others who are familiar with peek, they are no longer the company they were 5-10 years ago. Don't let the pool kings show fool you.

Seemed disorganized and unprofessional. I talked to Mike on the phone and scheduled an…read moreappointment for 3 weeks out to discuss converting my liner pool to gunite or replacing the liner. Over the next 3 weeks, I received several texts from Mike which made it clear he had lost the appointment info, and each time reminded him. After clarifying and confirming a date and time, Mike did not show for our appointment. He responded to a text the same morning (after the appointment time) saying he could not make it, and could not schedule any more liner replacements. How could you hire someone for any significant work, if they can't keep an appointment straight and show up?

Mike and an assistant came out to assess my pool's needs and was initially very impressed by him as…read morehe appeared to be very knowledgeable and a straight shooter. I requested that he follow-up on his previously provided verbal estimate with a written estimate and planned to contract with him for the job. After hearing nothing for 4 days, I called and left a voicemail that was never returned just as were 4 more voicemails left over the next two weeks. Finally, I left a message telling him that if he had some professional or personal issues that precluded his doing the job, that would be understandable, but I wanted to close the loop and he never responded. You never know what issues people are dealing with, but based on my knowledge at this point and experience with McMillon Pool Company I certainly would not recommend them.

Waterscapes overcharges and under-delivers. Whatever estimated dates they give you, at least double…read morethem if you're trying to get something built or serviced. A lot of their business comes courtesy of builders. So they feel like they can keep getting away with poor quality and service and charging outrageous amounts for their sub-par work. All while their employees and contract workers are disgruntled and underpaid and overworked. That is how you get poor quality and long times for anything to get done. If they build a pool for you, don't be surprised to find mistakes that need to be fixed (especially with how the equipment is set up). They will agree to do a fix and not show up or when they show up they claim nothing is wrong. We had to pay another company to fix issues that Waterscapes should have under done warranty, especially after the equipment specialist at Waterscapes left us with dangerous issues he claimed were normal and to leave it. Wrong! Definitely don't go with them for pool maintenance or cleaning because it's unpredictable and unreliable. They're cleaners are limited on time and training. They don't properly test or balance all the necessary chemicals (there's more than just chlorine and PH). Health issues folks. This company USED to have a good reputation in the area. It's seriously degraded over the past few years. Now they are just too busy doing low-quality work while they rake in the cash by doubling their prices every couple years. Too much work, not enough good workers, poor customer service, and disgruntled employees. Recipe for failure (especially for the customers). They specialize in making and breaking promises starting at the top of the company and all the way down. You have other choices. Do yourself a favor and pick someone else or seriously reconsider even doing a pool. Already under contract with them? Try to get out of it or at least don't pay in full until everything is completed to your satisfaction.

Looks like I got similar treatment to Mitch here. I called Cover-Pools, a company based out of…read moreUtah, as I was interested in their product. They kindly referred me to Waterscapes as their local Nashville dealer. So after calling and speaking with Faith, I asked about how I could possibly purchase and install that specific product. She takes down my number and says Andy will call me back. I never receive a call from Andy, but Faith calls me back the next day saying that she spoke to some manager or whomever and they WON'T BE TAKING ON ANY NEW BUSINESS. Confused, I said, "do you know anybody else that installs this product in the area?". Faith seemed to think that was an odd question, like "who's this friggin guy asking for help? What am I? Some sort of customer representative for a pool company?". She certainly wasn't interested in providing me any sort of helpful insight, and I'm pretty sure she was delighted to hear me say "okay, thanks for the help. Bye." My best guess is she had a pretty sweet game of Candy Crush that she had to get back to. So there you have it everybody. Waterscapes doesn't need your business, nor are they interested in helping you because their current business is just treating them tooooo good $$$$$$$!!!!! Best of luck with that model of customer service. I'm sure it will provide many future years of sustaining, profitable business.

After a patient wait for install, I'm missing two pieces after my pool install. I cannot fill up…read morethe pool due to the missing pieces and no one will call me back. Also, the build took three days and three trips for a small above ground pool and it's been sitting over a week unfinished. I paid for the extra trip charges for the builders as well. The liner was the wrong size and that was corrected, but I'm still missing two upright pieces. The bowling green office where I purchased the pool would not return my calls. Eventually, they told me to call and speak with Jim at the Cookeville office and I've left multiple messages with no returned call. At this point, I just want the pool gone and my money back. It seems like the company is a mess. Got a call back immediately this morning from bowling green manager!!! Thank you!!

AVOID THIS PLACE LIKE THE PLAGUE THEY ARE! ready & eager to make the sale... but horrible once…read moreyou need service (and you will need service)... i am talking during warranty and after warranty! they actually damaged my hot tub spa when replacing a warranty part by wiring it incorrectly... i found this out later when the part shorted out just shorly after the warranty ended... they were terrible - please avoid them!