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    Ask the Community - WH Properties

    Review Highlights - WH Properties

    Allen and his team are consummate real estate professionals who delivery great results time and time again.

    Mentioned in 14 reviews

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    Marshall Reddick Real Estate - Nashville-Clarksville Annual Team Photo 2025

    Marshall Reddick Real Estate

    (15 reviews)

    Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

    I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

    Marshall Reddick Real Estate - Our Clarksville-Nashville Annual Team Photo January 2025

    Marshall Reddick Real Estate

    (25 reviews)

    Marshall Reddick Clarksville Property Management does a great job. Very responsive and friendly…read more They take good care of me, my property and my tenant. They are very transparent on their charges with no hidden fees. My contact person at MR Clarksville is Michelle Doyle and she couldn't be nicer or more efficient. I highly recommend MR and Michelle for all your property management needs.

    We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

    Sara Evers - Moving Music City

    Sara Evers - Moving Music City

    (34 reviews)

    Green Hills

    TLDR: Sara was phenomenal. She expertly guided our relocation despite us having limited time and…read morelocal knowledge, helped us quickly narrow the Nashville metro, negotiated our dream home while we were out of town, and supported us end‑to‑end -- even connecting us with great contractors after closing. I saw someone else write it but it is true - 5 stars isn't enough. Sara was absolutely amazing to work with. We were relocating to the Nashville area with very limited time and little local knowledge and she exceeded every expectation. She started with thoughtful, thorough prep to help us understand the different areas of the Nashville metro, then efficiently took us all over so we could quickly get a real feel for each neighborhood. She helped us narrow our search even further and ultimately guided us into contract on our dream home -- all while we weren't even in town. Sara was exceptional in helping us think through negotiation strategy. She supported our asks, clearly explained the risks and tradeoffs of different offer approaches, and made sure we felt confident and informed every step of the way. She truly understood our needs and advocated for us. After we went under contract, she didn't disappear -- she connected us with fantastic contractors and vendors to help us make improvements to the house. Her network for home improvements is incredible. If you're relocating, buying from out of town, or just want someone who genuinely has your best interests at heart, use Sara and Moving Music City. She is knowledgeable, strategic, supportive, and an absolute joy to work with. We couldn't recommend her more highly.

    Working with Hanna Chatfield and the team at MMC was truly an incredible experience from start to…read morefinish. My partner and I began our home search in January 2025, knowing we wanted to buy eventually but not feeling rushed to find the right place. Hanna was patient every step of the way and never once made us feel pressured - something we appreciated so much as first-time buyers. Early in the process, she connected us with a fantastic mortgage lender who helped us navigate the complexities of getting pre-approved with non-traditional freelance income. Hanna was always available to answer our many questions and made sure we felt informed and confident throughout the process. She was incredibly generous with her time, always making herself available to tour homes with us and carefully pointing out anything that might be a concern. It always felt like she was truly looking out for us and protecting our interests. This February we finally found our home, and Hanna guided us through what felt like a very fast and sometimes wild process with total calm and expertise. She offered thoughtful recommendations when we asked, but always respected and supported our decisions rather than ever pushing us in a direction we weren't comfortable with. Thanks to Hanna, we are now proud first-time homeowners. Beyond her professionalism and expertise, Hanna is simply a genuinely kind and caring person. During our home search our dog became sick with cancer, which slowed down our process for a while. Hanna sent the sweetest care package for our dog, and that gesture meant so much to us during a really difficult time. We truly could not recommend Hanna and the MMC team more highly.

    WH Properties - realestateagents - Updated May 2026

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