I am very happy that I hire Kingstone RES Property Management to manage my Nasville Condo; Today I…read morehad a severe Boiler water leak; Shilough Coy immediately responded and took action to avoid water damage and send the proper people to take care of the problem. She always had great communication with me, the tenant and the insurance company. Thank you very much for your fast and efficient action. Ligia

I have referred clients to Kingstone as a real estate agent for their expertise and…read moreprofessionalism, 10/10 recommend. It's easy to find real estate agents that are managers but much harder to find people that are from property management background. They understand liability, have my clients best interest in mind, and actually treat tenants with respect and care.

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

WORST COMPANY EVER!!!!!!!!! There were tenants in the property for four years that completely…read moredestroyed my home from top to bottom. Of course I didn't want to work with them anymore and they still had the nerve to charge me a cancellation fee! I should have sued them. I could go on and on about how unprofessional they are, but I won't waste my time or yours.

DO NOT USE THIS COMPANY!! We hired RPM to manage our property in Nashville 1.5 years ago. The first…read moreyear was bad as the sole contact person we had to work with never did any preventative maintenance and was a huge pain to connect with via phone and email. Then we were informed that this person was fired for non-performance and that everything would improve going forward. We had a two hour meeting with the new representative at the property and they promised us the world. After that meeting, they literally did nothing. All of the repairs we discussed, nothing was done. We would schedule phone call meetings and they wouldn't show. We spoke with the owner countless times and he just didn't care. In the end, they actually cancelled our contract because we had the audacity to ask them to manage the property they were being to manage. We found out that they had not been collecting utility fees from the tenants, costing us a thousand dollars. They didn't even have a lease for the tenants in the main unit. One of the new contractors they brought on board at the start of the new "transition" told us that he will not work for RPM anymore because they never paid him for the work that he does! One star is too many for these people. They can not be trusted.

NEVER rent from this company. It is NOT worth it. We are based in Knoxville, TN…read more The house that we rented was beautiful but literally on the first week of moving in, we noticed several issues that needed maintained in the house and they continued to cancel our maintenance tickets over and over for no reason or communication. We had a hot water leak that persisted for MONTHS due to their negligence, none of the outlets for two of our three bedroom house worked, the fireplace went out and stopped working, the toilet in the main bedroom started leaking and overflowing. No one responded to our tickets, but clearly, they saw the tickets because they were cancelled by them over and over. It's been almost a year of living in this house and NO repairs took place until literally TODAY (and it was for one single issue, we still have all of the other issues waiting to be addressed). We cannot even live comfortably in this house that we are paying quite a lot of money for. In addition, we have NO idea who our property manager is. No one replies to any emails and all of the phone numbers they provided to us were not functional so we have no idea how to talk to anyone from AMH. The only person who replies to our emails is their AI bot, lol. They are the shadiest company I've ever had the misfortune of dealing with, DO NOT get yourself involved with them. Your money is better off going to a more respectable property management company or private owners.

Been a resident with AMH at several properties and they are very hit or miss. You need to be…read moreequipped with local laws to motivate them to fix something before they will step into action. They will still try to charge YOU for the repairs if you cannot clearly exemplify how they were preexisting. If you do choose a home with them, get EVERYTHING when you first move in.

A plethora of hidden fees that fluctuate. Moving ASAP. Fees that should've been disclosed upon…read moresigning the lease. Tons of issues with the unit. They do fix issues. They deal with Conservice Utilities who are awful in every way! Will not rent from this company again. I should've read the rev first

Rented a house that's managed through Tricon. I did this all remotely since I moved from out of…read morestate. They told me it came with a washer and dryer. Moved in and did my walk through: nope. There were hookups. An extra 2k I wasn't planning on. They took no responsibility for their miscommunication. It takes nearly an act of god to get anything fixed. Multiple calls to get my shower head fixed. My microwave is now out. Placed a work order. They called me 3 days later to schedule maintenance for my shower head. They can't keep things straight. I finally got someone to come to my house (while I'm out of town). No one called me with an update. Got home and the microwave still doesn't work. I call their number and their automated system tells me that my microwave work order has been completed. False news. I called for an update. They had to order a new one but it'll be weeks until they can install it. I had hornets in my house a few months back. The hornets were nesting in the chimney and in the siding. When I contacted them they told me it was my responsibility not theirs. When I moved in multiple trees were touching the house. This is a fire danger, could be problematic if branches fall due to a storm. And a way for insects to get into the house. They didn't want to fix it. It took multiple phone calls to get it addressed. I've been there for 6 months and my gas fireplace still doesn't work. It didn't work on walk through and it was never addressed by their maintenance department Had screens on my windows that were bent or had holes in them. They dragged their feet in this as well. Absolutely do not recommend.

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline was so wonderful to work with! Easy, very informative and great insight into the market…read more Could not have done it without here!