I have referred clients to Kingstone as a real estate agent for their expertise and…read moreprofessionalism, 10/10 recommend. It's easy to find real estate agents that are managers but much harder to find people that are from property management background. They understand liability, have my clients best interest in mind, and actually treat tenants with respect and care.

I highly recommend working with Shilough and the Kingstone team. Excellent communication, they make…read morethe process seamless and comfortable.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

Friendly service is meaningless without results. This agency excels at being 'nice' while…read morecompletely failing to maintain their properties. I am currently stuck in a home with broken appliances the owner refuses to remove, an HVAC system that won't heat, and a back door I can't even unlock because they won't provide a key. They failed to clean the home before move-in despite promises and now hide behind a $300 repair cap to avoid fixing damage. If you value your peace of mind and a functional living space, avoid this company at all costs.

Gemstone started out great but quickly changed once we had signed the agreement. Sean from this…read moregroup was difficult and unprofessional, Madison was great.

I needed a cosigner for myself specifically, and had roommates that also had a cosigner so that my…read moreown cosigner would not be liable for my roommates but only myself. I ended up needing to end my lease early as I moved spontaneously out of need, and upon doing so asked if my cosigner could be removed from the lease as well. We have been jumping through hoops for months to get him off the lease, and it seems that it is this company's entire motive to make sure we are the ones getting screwed over even though we are no longer affiliated with them. My cosigner does not even know my old roommates, yet he is financially bonded to them because this company is adamant that he cannot be removed, despite everyone having agreed to it months ago. He won't be signing the lease renewal, so unless they remove him now none of these people will get to renew their lease. Hoping that forces them to have some common decency. Otherwise, they have been average. Would not recommend.

Beware! Complete Lack of Care and Integrity! I had my property listed for many years with Pure…read moreProperty Management of Tennessee (formerly Property Management Connection, now Pure HomeRiver Group). Over that time, they completely failed to properly maintain my home, allowing tenants to cause severe damage without holding them financially responsible. It ultimately cost me thousands of dollars out of pocket to repair. Furthermore, management lied to me regarding tenant renewals and repeatedly authorized unnecessary, costly maintenance work through their own contracted repair vendors. Some of the repairs exceeded their authority limit in my management agreement. When I raised concerns, a company representative actually told me that I "cared too much" about my own property. As an owner, of course I care--I want to attract great tenants and keep them happy so they stay long-term.This company does not care about owners or tenants; they only care about collecting fees while doing as little actual work as possible. They nickel-and-dime tenants with fees that are never passed along to the owner, misrepresenting both sides. Whether you are a property owner or a tenant looking to rent, I cannot stress enough how important it is to avoid this company.

I have not moved in and not sure if I will. It will depend on eligibility when time to move. I am…read morestill in a list elsewhere so it's too soon to tell. however, I did get a chance to tour a one bedroom apartment and it was amazing. I sat and talked with Erionna Vaughn about the process of moving in and I was very comfortable speaking with her. So when it is my time to move, I'm looking forward to moving over there and it's simply because the apartment property was beautiful. The small interaction I had with staff was nice and I think Erionna might be a great person to work with.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline went above and beyond for us time and time again and helped us find our perfect home! When…read morewe found the one, there were challenges to navigate but she helped us formulate a competitive offer that we could feel good about, negotiate with the seller based on inspection findings, and helped us navigate an unfamiliar situation. We are completely in love with our new home and she and the WH team made it possible!! We highly recommend Caroline!

Barbara was very helpful when I needed to set up auto draft payments. She had my late charges…read moreerased in a matter of seconds. Trudy

Terrible HOA management company. I have been on the board of three HOA's where I own property and…read moreboth times we have had to bring in a new manager to try to make sense of the mess that Association Management made. I would not recommend them to anyone.