I am very happy that I hire Kingstone RES Property Management to manage my Nasville Condo; Today I…read morehad a severe Boiler water leak; Shilough Coy immediately responded and took action to avoid water damage and send the proper people to take care of the problem. She always had great communication with me, the tenant and the insurance company. Thank you very much for your fast and efficient action. Ligia

I have referred clients to Kingstone as a real estate agent for their expertise and…read moreprofessionalism, 10/10 recommend. It's easy to find real estate agents that are managers but much harder to find people that are from property management background. They understand liability, have my clients best interest in mind, and actually treat tenants with respect and care.

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

Friendly service is meaningless without results. This agency excels at being 'nice' while…read morecompletely failing to maintain their properties. I am currently stuck in a home with broken appliances the owner refuses to remove, an HVAC system that won't heat, and a back door I can't even unlock because they won't provide a key. They failed to clean the home before move-in despite promises and now hide behind a $300 repair cap to avoid fixing damage. If you value your peace of mind and a functional living space, avoid this company at all costs.

Gemstone started out great but quickly changed once we had signed the agreement. Sean from this…read moregroup was difficult and unprofessional, Madison was great.

KNOWN/COVERED UP MOLD INFESTATION LESS DISCOVERED LESS THAN 48 HRS AFTER MOVE IN W/ a 2 YR OLD!!!…read more HOME OWNER AND PURE MANAGEMENT STATED NOT WILLING TO HELP WITH A TEMPORARY PLACE TO STAY AND WILL NOT GIVE MONEY BACK. ALL THIS IN THE FIRST 4 DAYS OF MOVING IN. CONTRACTOR DEED UNSAFE AND UNABLE TO VISUALLY SEE WHERE MOLD STOPS ON AIR FILTRATION WALL. ALL 3 OF US ARE EXPERIENCING SYMPTOMS OF TOXICITY AND HAVING TO SEEK MEDICAL ATTENTION... LAWYER TO BE CONTACTED ON MONDAY!! Not even 48hr after move in (w/ a toddler) i discovered a HORRIFIC mold infestation purposeful hidden by fancy protectors and fresh plywood that was throughout the entire apartment. I know it was known because someone literally placed a envelope with the extra keys in the cabinet that was COMPLETELY covered in mold and with no mold yet on the envelope I am positive it was put there the morning I moved in. Immediately informed management and got told that everyone was out of town for the 4th of July and this is nothing they can do until Monday, 4 u be black mold. Then lied to that someone will come 1st thing in the morning inspect. Today is day 5...I have continuously called the specific property management, emergency maintenance, the main office and sent all property managers and the no show contractor, #50-#55 of the #125 Pictures of the infestation that included our entire AIR FLOW SYSTEM, REFRIGERATOR, OVEN AND ALL THE STORAGE FOR FOOD ... i also made it very clear that I felt unsafe and that my entire family's health is at risk and that is not okay and literally breaks the law. No response or acknowledgment. The main office told me that they personally spoke to my property manager and she will be calling shortly...next day, still nothing. I cannot afford to relocate my family and 2 dogs to a pet friendly hotel, in Nashville, on a holiday weekend, without any notice for a MINIMAL $900.00 and that's if I was lucky. After my 10th call to the main office in 12 hrs, I was promised a call from whoever it is that is going to come and double check that all 50 pictures sent were valid and I guess not photoshopped. Hopefully that call comes soon because my 2 yr old is getting a rash all over and is starting to cough a lot and since last night I've been having constant nose bleeds, a constant migraine and severe shortness of breath. Fingers crossed that someone will do the right thing and hopefully before things get really worse or lawyers get involved!!

Beware! Complete Lack of Care and Integrity! I had my property listed for many years with Pure…read moreProperty Management of Tennessee (formerly Property Management Connection, now Pure HomeRiver Group). Over that time, they completely failed to properly maintain my home, allowing tenants to cause severe damage without holding them financially responsible. It ultimately cost me thousands of dollars out of pocket to repair. Furthermore, management lied to me regarding tenant renewals and repeatedly authorized unnecessary, costly maintenance work through their own contracted repair vendors. Some of the repairs exceeded their authority limit in my management agreement. When I raised concerns, a company representative actually told me that I "cared too much" about my own property. As an owner, of course I care--I want to attract great tenants and keep them happy so they stay long-term.This company does not care about owners or tenants; they only care about collecting fees while doing as little actual work as possible. They nickel-and-dime tenants with fees that are never passed along to the owner, misrepresenting both sides. Whether you are a property owner or a tenant looking to rent, I cannot stress enough how important it is to avoid this company.

I have not moved in and not sure if I will. It will depend on eligibility when time to move. I am…read morestill in a list elsewhere so it's too soon to tell. however, I did get a chance to tour a one bedroom apartment and it was amazing. I sat and talked with Erionna Vaughn about the process of moving in and I was very comfortable speaking with her. So when it is my time to move, I'm looking forward to moving over there and it's simply because the apartment property was beautiful. The small interaction I had with staff was nice and I think Erionna might be a great person to work with.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline was so wonderful to work with! Easy, very informative and great insight into the market…read more Could not have done it without here!

Barbara was very helpful when I needed to set up auto draft payments. She had my late charges…read moreerased in a matter of seconds. Trudy

Terrible HOA management company. I have been on the board of three HOA's where I own property and…read moreboth times we have had to bring in a new manager to try to make sense of the mess that Association Management made. I would not recommend them to anyone.