1. Gemstone Solutions Property Management and Realty

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Franklin, TN

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Gemstone Solutions Property Management and Realty

4.3 (19 reviews)
Open • 8:30 am - 4:30 pm

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Response time

20 minutes

Response rate

100%

Services - Gemstone Solutions Property Management and Realty

Buyer's agent

Listing agent

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7 years ago

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9 months ago

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10 months ago

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Matt P.

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2 years ago

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5 years ago

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4 years ago

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7 years ago

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8 years ago

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4 years ago

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6 years ago

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Matt P.

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9 years ago

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Matt P.

You guys are awesome Danielle! Merry Christmas!

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6 years ago

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9 years ago

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Matt P.

Thank you Elena. We really enjoy working with you.

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7 years ago

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10 years ago

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8 years ago

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Review Highlights - Gemstone Solutions Property Management and Realty

“Of these companies Matt and his team at Gemstone were quick to respond and were able to answer our questions.”

Mentioned in 13 reviews

Read more highlights

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Marshall Reddick Property Management out of TN is excellent. I highly recommend them…read more I've used many PMs over the years. What typically happens, is they are great at the start but as time goes by they go to sleep at the wheel. I tell my PMs if you take good care of the property and tenants you are taking good care of me. Marshall Reddick does that. I highly recommend them.

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Coming Home to Nashville - Amy B. Stone, RMP®, Broker
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 p 615.970.9225 | Amy@ComingHomeTN.com

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I am leaving this review as a former tenant of a property managed by Amy at Coming Home to…read moreNashville. This was our first time renting and communicating with a property manager in lieu of the landlord directly, and it ran much more smoothly than I expected. Ms. Stone was such a professional. The portal was updated with our lease documentation and move in photos and allowed us to enter any work requests and pay our rent. Documentation was provided for the set up of utilities, move out instructions, etc. She provided recommendation for lawn care...something we never had to manage before so we needed help . Each of the very few issues we had were handled swiftly. Amy went above and beyond when we had concerns, even offering to bring us large coolers and ice to preserve frozen foods when we were waiting for repairs to be done on our freezer. We moved because the homeowner decided to sell, but Amy made sure the process ran as smoothly as possible. She answered all the questions we had about access to the home and site visits, and communicated with the realtors to make sure our items were respected during walk throughs. I encourage those looking to rent a home in Nashville to visit her website. She manages a few other properties. I don't know what it's like to own an investment property, but I believe any owner looking to rent a property should consider her because she seems to be professional, organized, and respectful of her clients and tenants.

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Absolutely AMAZING! We had the BEST experience with the MMC team! We are moving from California to…read moreTennessee into our dream home, and we couldn't have done it without MMC. Meg was our go-to contact, talk about a ROCKSTAR! She has been an absolute pleasure to work with. From the start, Meg has been so sweet, communicative, patient, and supportive. I could go on and on! With such a huge move, she helped put at ease any concerns we had during our virtual buying process. I couldn't imagine working with anyone else. My husband and I are so grateful to MMC for taking such great care of us. They definitely make you feel like family. I would 100% recommend Meg, Sara, Hanna, and the entire MMC team if you're thinking about moving to the Nashville area!

Working with Hanna Chatfield and the team at MMC was truly an incredible experience from start to…read morefinish. My partner and I began our home search in January 2025, knowing we wanted to buy eventually but not feeling rushed to find the right place. Hanna was patient every step of the way and never once made us feel pressured - something we appreciated so much as first-time buyers. Early in the process, she connected us with a fantastic mortgage lender who helped us navigate the complexities of getting pre-approved with non-traditional freelance income. Hanna was always available to answer our many questions and made sure we felt informed and confident throughout the process. She was incredibly generous with her time, always making herself available to tour homes with us and carefully pointing out anything that might be a concern. It always felt like she was truly looking out for us and protecting our interests. This February we finally found our home, and Hanna guided us through what felt like a very fast and sometimes wild process with total calm and expertise. She offered thoughtful recommendations when we asked, but always respected and supported our decisions rather than ever pushing us in a direction we weren't comfortable with. Thanks to Hanna, we are now proud first-time homeowners. Beyond her professionalism and expertise, Hanna is simply a genuinely kind and caring person. During our home search our dog became sick with cancer, which slowed down our process for a while. Hanna sent the sweetest care package for our dog, and that gesture meant so much to us during a really difficult time. We truly could not recommend Hanna and the MMC team more highly.

Gemstone Solutions Property Management and Realty - propertymgmt - Updated October 2026

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