Gave them a tight deadline at the end of the year around the holidays and they committed to doing…read morethe job in a timely fashion and they pulled it off spectacularly. Great job guys

My contractor looked around for a company that could handle our many windows post-construction and…read moreWindow Genie was our choice due to a very detailed quote and proposal of the work plus with a tight timeline of trying to move in Kyle the owner said they could get it done in about two days. This ended up just not being the case. While there were some weather days to consider this still took just over 3 weeks to complete and was just never done to satisfaction. His guys not only tracked mud all over the house but some of the team seemed great and did an amazing job in certain areas while others couldn't be bothered to even wet a rag to wipe the window tracks. This led to a back and forth with the owner as he believed that the invoice should still be paid even though the team wasn't done. He kept claiming that it didn't seem fair since the team had already done so much work. We responded that the work would be paid once the work was complete. We ended up paying part of the invoice and allowed the team to return to finish said work. Even after discussing the items that needed to be completed, like removing plastic from the windows, and showing them exactly all the spots they missed, they still went around the house barely cleaning. It was at this point they were told to leave and that we would just finish the cleaning ourselves. This service was supposed to leave us with windows that looked new and instead, we're cleaning bugs, debris, and other things from windows that they just skipped. At a 2k price tag, I expected better service and quality of work rather than combative communication and excuses that were aimed at other workers as the blame for why windows that weren't being opened had large chunks of debris still in them and no signs that any ever attempted to clean them. There was even an issue with them tracking mud into the house and up the walls at which point they lied and said that they didn't do it until later admitting they did. They also spilled a can of black paint on the wood floors and claimed they didn't do that either.

In a world where most things go wrong, Genesis Glass does the upmost to make your experience…read moresmooth, professional, and accurate (unlike 31W). I'm grateful to have found such an experienced glass company. Even when the manufacture sent some of glass wrong, the installers were honest about it (I know because I called the manufacturer to check). They put a "RUSH" on the order to bump it ahead in line and had to project completed within the week. I have not experienced this level of professionalism in any other glass company that I've done business with. Thank you Genesis Glass! I really appreciate you helping me complete my projects over the past few years.

These guys are AWESOME! They repaired a mirror my wife loved and it came out better than we…read moreexpected! Thank you for your care and communication! Definitely would work with them again!

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Scot Thrash is very knowledgeable. I would definitely trust him the sell a good product and stand…read moreby it. His windows are 1/3 the price of Renewal by Anderson, and the quality is comparable with a lifetime warranty. He works for Home Depot but he advertises independently. You should definitely give him a look if you are in the market for new windows.

Scott was very knowledgeable and very easy to work with. The product and work was top quality.read more

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!

Excellent work great price and efficient workers. Will hire…read moreagain Matt is an honest and reliable person. On time and communicated often. John

Matt and his team made the entire process straight forward and transparent. The job - exterior home…read morepainting that consisted of 2 colors including trim, gutter system, siding, and soffit/fascia. Matt was able to visit same week of quote request and came in just above the lowest bid. The difference? The lowest bid was not confident in scheduling, did not include prep (power wash or taping), and did not recommend paint mfg. Matt did all the above. Look, if you want a super honest, reliable, and skilled crew, go with Ville Painting Company. He's not going to scam you, he's not going bait and switch, he's going to get the job done and exactly how you want it. 10/10. My only regret is that we didn't use them when we first moved in the house for some interior work. Went with another painter and had to redo much of the work.

I would definitely recommend Carpet Den. Our floors look fantastic and the customer service was…read moreawesome! The price was right as well.

Update- CarperDen Interiors did their best to rectify the situation. Ashley was great to work with.read more