** - Above and Beyond Customer Service**…read more I had a truly outstanding experience at Ron Jon Surf Shop in Cocoa Beach this Father's Day. I initially came in to purchase a 9-foot board I had my eye on. After deciding to buy it, I stepped out briefly to grab my son so he could help me load it into my truck. When I returned, the board was gone--needless to say, I was extremely disappointed. I spoke with a salesperson named Dave, who explained that the board actually wasn't supposed to be on the sales floor--it had been custom-made for the shop and was pulled by the general manager and placed in an office. Even so, Dave didn't stop there. He took the time to listen to my situation and understand how much this meant to me, especially as it was intended to be my Father's Day gift. Dave went out of his way to help and connected me with the manager, Chip. Chip took things to the next level--he made calls to the general manager and even reached out to corporate to see if anything could be done. After about 45 minutes of effort, he came back with incredible news: they got approval to sell me the board. Neither Dave nor Chip had to go to those lengths, but they did--and that level of customer care is rare. They could have easily said no and moved on, but instead they went out of their way to make my day. As a local, I'll be out riding waves on this board and proudly telling this story. Ron Jon didn't just sell me a surfboard--they delivered an unforgettable experience. Thank you, Dave, Chip, and the corporate team for making my Father's Day!

This store makes me want to say, "No wayyyyy.....way!" and "Excellent!" and "Nothing was bogus" -…read moreaccording to Bill and Ted (it's making my son cringe in the background). Largest surf shop in the world at 52,000 square feet of cool, rad, and gnarly, awesome things (shirts, jewelry, swim wear, accessories, beauty products, home decor, surf boards, rash guards, sunglasses, etc). If you can walk out without buying a shirt, keychain or sticker, I would either be impressed, or think something was wrong with you. Free parking (time limit) in the back of the shop. Long arse lines at all the registers, but that's a testament to how popular this place is. My husband who is an (ex-)surfer, totally loved this shop. He said visiting this store was one of the highlights of the trip.

I wish I could give this experience zero stars. I was excited to come in and spend my birthday gift…read morecertificate and the woman working there this afternoon could absolutely not have been any ruder. Every question I asked was way too much trouble and we were clearly bothering her just be being present in the store. She was snippy, condescending, unhelpful and ruined the experience. I will never return to this location.

I had a great experience at my local Sunglass Hut! Very helpful staff and I walked away with the…read moreCUTEST pair of glasses!! I felt very safe going into the store. Everything was super clean, staff was wearing masks, and sanitized everything I tried on before and after I tried them on. Thank you Sunglass Hut!

I was in the area for the week while my guy was traveling for work and I decided to tag along…read morebecause... Florida. Since I had some solo time, I took myself shopping because we needed another suitcase and I somehow managed to find the most perfect one. Bealls was totally new to me since we do not have them back home, so I was excited to check it out. It gave me Ross meets Home Goods energy, just slightly more expensive. I did a quick glance through the clothing section, but between the mannequins and styling nothing really felt like my vibe, so I skipped ahead to the other departments. The shoe section had some cute options, but even the clearance prices were a bit higher than I wanted to spend. Then I hit the suitcase section and immediately saw the one. Pink and black leopard print. Extra? Absolutely. Subtle? Not even a little. Did it have my name written all over it? Yes. I hesitated because it felt a little flimsy and it was about 80 dollars. I pulled up reviews and saw others mention the same thing, but most said it held up just fine. Walking away from it felt harder than it should have, so I bought it. Then there was the pink and white flamingo beach bag. I loved it. Thirty dollars though, so I talked myself out of it. For about 24 hours. I could not stop thinking about that bag and ended up going back the next day to get it. Best decision ever. I used it every single day for the rest of the trip and I already know it will get plenty of use this summer. I did not interact much with staff besides checkout, but the cashier was friendly, asked about their rewards program, and made small talk about where I was visiting from. Overall it was a really pleasant experience. If we had a Bealls back home, I would definitely pop in to browse again.

This Bealls Florida is located in the Titus Landing shopping plaza in Titusville, Florida and is a…read moregreat place to do a bit of shopping. The staff was professional and friendly and they had some good deals and some more, shall we say, appropriately priced items. They had FloGrown merchandise and also a nice selection of items for men, women and children. Overall, this is a great stop.

Great selection of boards of all sizes and materials, and they have great clothing and swim sales…read moreout front! Found a great bogo bikini.

I've never purchased a surfboard online. Camden was excellent answering all of my questions. I…read moreended up buy the AIPA board. Unfortunately it arrived with a few damages, but Camden took care of the issue. Thank you, Camden and Catalyst Cocoa Shop

What a wonderful shopping experience! This was my first time visiting this Macy's. I am a big fan…read moreof Macy's and always find something. I'm staying in nearby Cocoa Beach and needed to do some shopping. I was very pleasantly surprised at the selection, the cleanliness of the store and the excellent customer service. I received five star service from Geneva, Jessica, and Danny. They were very helpful in assisting me with clothing and fragrance. This Macy's is a hidden gem.

Clean, organized, great selection…read more The employees were very friendly and helpful. I'll definitely return

Always a great experience at Drift house with great finds, deals and customer service!read more

What an amazing addition to Cocoa Beach!…read more An extremely well thought out and designed space! Every detail is exceptional. The bathroom is even gorgeous! A wide array of women's and men's clothing, accessories, sunglasses, skate and surf gear, and gifts! There is even some local artists who have their own jewelry line. So lovely! The backyard patio is absolutely dreamy! It reminds me of a Southern California patio. There is beer on tap, and wine... yes you read that correctly! There is even a vintage Simpsons arcade game. The owners are so welcoming and friendly and really make a point to make you feel welcome! They will happily take you on a tour and show you the work they did by hand to bring this beautiful space alive!

I've been getting my glasses here for a few years now and in general, things have gone fine. This…read morelast pair, however, did not. I just didn't see well. I took them back and Brooke, a technician, started investigating. After checking a number of factors, including getting me back in to Dr Girard right then to confirm the prescription. It was determined that the prescription itself had been miss captured. They immediately ordered replacements as a rush order. I had the right ones in two days. No excuses, just corrective action (no pun intended). I think you learn more about a company when things don't go right than when they do. Thank You, Brooke.

good doctor but bad receptionist, they say insurance doesn't cover basics, make sure you have…read morearound $200 minimum

This store is a joke! I came here because two pairs of glasses I bought less than a year ago have…read morelenses that have turned yellow. They are Transitions lenses. When I bought them, they were grey lenses that turned dark and had a blue mirror coating on them. They have gradually turned yellow. I came in to show them to the store on Sunday and was told I had to come back on Wednesday when the manager, Dustin, was in, since they were purchased at a store in CT. They told me only the store manager could make decisions about glasses purchased at another location. I went back in today to show him the lenses, which he acknowledged he could clearly see were now yellow. He told me he needed to take pictures and send them to his regional manager, and that he do not have the authority to make decisions about glasses from another location. He also told me that "we use Transitions lenses here," so it's not like we put in some cheap stuff." So, what, it's my fault? Then, he told me, "also, it's been more than a year..." No! That's the point, they are less than a year old...by a long shot. I bought them in March of 2025. Then, it became, "well, you don't have the protection plan." I spent $1200 on glasses at LensCrafters precisely so that I would not have to worry if I had a problem with them -- a national chain, where one would reasonably expect their $600 lenses to be stood behind by the company from which they purchased them. Then, I was insulted with the following line he called to sell me an hour later: "I have learned from speaking with my regional manager and from research I did that the yellow tint is by design!" What...?! Dustin tried to sell me the bullshit line, "Transitions lenses have a yellow-brown hue by design. It's supposed to be there." NO! Then why wasn't it there when I first got them? Why is one pair much more yellow than the other? Why did I buy gray lenses? In short, the store manager is full of crap and a liar, and LensCrafters are thieves who do not stand behind the products they sell. Moral of the story: do not pay a premium to LensCrafters for service -- much less nationwide service -- as they do not stand behind their products. Moreover, they blame defective materials on their customers and play them for fools. Buyer Beware: steer clear!

Outstanding customer service from Liz at the Merritt Island LensCrafters! I appreciate this company…read morewhere I can get great eyewear and support all over the country. Liz brought exceptional customer service to us by providing a great glasses & frames adjustment and cleaning. She noted that frames had to be warmed and the lens should be removed to prevent damage. After adjusting our frames Liz did a through clean around the edges of both frames and lens while explaining the importance of this. She also answered all our questions about the new RayBan Meta frames on display. It was a fantastic LensCrafters experience thanks to Liz! I love LensCrafters as a decades long customer.