the worst service center I've ever had the displeasure of dealing with. They are not only…read moreincompetent but also dishonest. calling in to find out the true status of a vehicle is next to impossible. every time we call in the vehicles "just got pulled in" or "are being worked on now" when they're sitting in the back lot in the same place they've been since delivery. not to mention they'll bill you for anything, they put in for a fuel filter replacement on a gas F-250 and tried billing us for over $200 on it. Id trust a junkie off the side of the street with a Pittsburgh ratchet set before I trust these idiots to work on one of our vehicles again.

I would improve the service department. First I would train the employees to be nice. Second I…read morewould have more the place to order parts.y vehicle has been in the garage coming on 4 months and still no finished. And they told me they wouldn't have me a vehicle to drive until May. So from March to May, I have had nothing to drive. Sorry place to take a vehicle to get worked on. Instead of me oweing them, they should owe me for all the money I have had to pay out for transportation. Everyone if you need a Ford garage go else where.

Service department always provide great customer experiences and keeps your vehicle in top shape.read more

If you like all the stress and headache of buying a car to come AFTER you complete the purchase,…read morethen this is the dealership for you! Buckle in - this review spans several headaches unfolding for over a month after I bought my car. The car they sold me was leaking oil as soon as I got it home. When I called about this to get it fixed, they tried to say I was looking to have an oil change done and "use my one free oil change" before I pushed back and said no, I'm not getting the oil changed, I'm getting the oil leak in the car you just sold me investigated. The car I had purchased had a cracked windshield on the day of purchase. They promised me that I would receive a call in 3-4 days' time to come in and have the windshield replaced. It took almost three weeks. During that time, I was stuck with a dealer plate and a corresponding contract saying I couldn't leave the state with the dealer plate on. I had two funerals to attend out of state. I expressed this concern to them, and management said they'd provide a written statement so I could legally travel. They never sent anything, despite me calling on more than one occasion to get this addressed. I had to make alternative travel arrangements twice. They said when I got the windshield replaced, they would give me a tank of gas for my trouble. They never did... maybe because it had been so long they forgot they made the promise! Then, more than a month later, I get a call from their accounting department threatening that I am about to owe them the value of my trade-in because they mishandled the title and sold my old car prematurely (a car they told me they were going to scrap). They told me I failed to give them accurate information, just for them to have to go check with the manager and see that it was in fact THEM who had bad information, not me. When they had gone to check with a manager, they said they would call right back. It took them roughly 2 hours to call me back. When I frustratedly asked if in the future they would please make sure their ducks are in a row before you call and threaten to charge me for their mistakes they hung up on me. Upon getting there to swap the license plate on my car they had to re-register to fix the title mishap, multiple salespeople were bad-mouthing the person in accounting I had been dealing with, and implied that they were yet again cleaning up that individuals mistakes. If they are a known issue, why are we not re-training them? It doesn't exactly raise my confidence in the dealership. A manager was supposed to call me to discuss the fact the dealership called me in the middle of my work day to threaten me with a 4 figure bill, too, and then hung up on me mid-conversation. No call. No accountability. Management has yet to be found. This place is disorganized, unprofessional, and completely unreliable. On top of the tens of thousands of dollars I agreed to pay them, I have spent numerous hours and lots of energy on the phone, driving back and forth from the dealership, and arguing with their accounting department. I'd have rather taken the bus for the next year than deal with the aftermath of purchasing a car at Premier Chevy Morgantown. I have never had a worse car buying experience than I had here. Seriously, pick anywhere else.

Great experience. I didn't feel hassled or bothered while I was test-driving the car. We haggled a…read morebit on the price, but ended up getting the best deal out of all the places I had been to (which was at least 4 other dealerships). The sales team stayed late on Good Friday so we could make the pruchase. This was my first experience buying a new car, and it was definitely a pleasant one. The sales associate working with us was Mr. Mark Hardesty. He was very kind and not pushy at all. Mr. Hardesty has sent me a few follow up emails making sure I don't have any questions about my new car, which I thought was very nice of him- he didn't just make the sale and then forget about me! I definitely recommend checking out this dealership if you're in the market for a new car.

From the owner: A Toyota Presidents Award winner for 17 straight years and running, Buckhannon Toyota is your…read moretrusted, family-owned local dealership. With transparent pricing on new Toyota cars, trucks and SUVs, competitive used car prices and a fully-trained Toyota service department, we're equipped with the expertise, inventory and experience to treat you right regardless of your automotive needs. Also, we're Closer Than You Think, as our Toyota dealership in Buckhannon, WV, is conveniently located for drivers all across North Central West Virginia. Come visit our community-driven and award-winning Toyota dealership nearby today!

Great customer service from the whole team at Hyundai. Just purchased my 5th vehicle from the team…read morethere. Never have had bad service with salesmen, Finance or the service department. They all know my husband and I and are quick to say hello and chat. The service department is great. They take care of us in a timely manner and will drive us to different places if there are errands to run or just down to the mall while we wait. My husband and I will continue to purchase vehicles from Freedom!

You will not find anywhere to give you a deal like the one that you can get here. Also you don't…read morehave to talk to the salesman and wait for him to go find out if it's a deal. No hassle no headache place. Quality vehicles!! If you don't check them out before you buy you are making a mistake.

Had a great experience. Aaron was my salesman, who handled a great deal with the upmost level of…read moreintegrity. If you see something you like on their lot, I would not hesitate to call. Can't really say enough about my positive experience.

Deceptive closing practices. If you absolutely must buy a vehicle here please consider the…read morefollowing: 1 - Bring your own financing. You are much better off. 2 - Accept that it may be a few days to get your vehicle. 3 - Don't do an electronic closing process. You have the option to do this via good ole' paperwork. 4 - You do NOT need to accept the dealer options of the Lojack, Interior protection package, or theft protection. No matter what they tell you, these are optional. 5 - If you use the electronic process DO NOT click the "NEXT" button. Take the time to scroll through the entire document. Using the "NEXT" button jumps you from signature block to signature block and you won't see the Opt-Out of Options. 6 - The words coming out of their mouths are not the same as the words in the closing document. What is being said, is meant to get you to the next step in closing the sale, not in the spirit of honesty or transparency.

It has been a NIGHTMARE FROM BEGINNING TO END. DO NOT trust them AND WALK AWAY…read more I live in PA and bought my trade-in RAM from the previous owners who were GREAT. I did not know that they dealership was SOLD to the current CDJR Morgantown group. I drove to see a RAM Rebel that was difficult to find and wanted to look at it and take it for a drive. I was 2 steps from walking out and I AM KICKING MYSELF EVERYDAY FOR NOT RUNNING OUT THAT DOOR. Right now, my temporary license plate expires in 5 days and PA has no record of CDJR Morgantown sending the registration to DMV-PA on my behalf. But this is just the current problem. It gets better. Here is a summary of my experience with CDJR Morgantown (Bobby, Eric). I HAD A FRIEND WITH ME WHO CAN CORROBORATE MY STORY. I bought a 2025 Dodge Ram 1500 truck from CDJR Morgantown in the first week of June 2025. I have not received my permanent registration from PA and my TEMPORARY LICENSE EXPIRES 9/1/2025. I talked to Cindy of PA-DMV customer service on 8/29 at 4:15pm who instructed me to contact the dealership, CDJR Morgantown, about the registration that was supposedly sent to PA DMV on my behalf. If the dealership sent the registration during the 20 day window then my registration would have taken 3 days to complete. Also, the dealership would have sent a check to pay for the registration on my behalf, with the back of the check being printed with the 15 digit (starting with 55) WIN number. I contacted CDJR Morgantown and talked to the dealership about 10 days ago about not receiving my registration. The GM said that there is a "huge delay due issuing Real ID's" and that the registration will arrive. THIS WAS A LIE I also talked to DMV and AAA representatives who have stressed that there was no delay in issuing registrations (actually only a 3 day turnaround) and that there is no correlation between the two. MORE PROOF THAT IT WAS A LIE CDJR Morgantown failed to cancel the transferable extended warranty on my trade-in vehicle at the time of purchase. I contacted MOPAR and requested the cancellation and they stated that nobody from CDJR contacted them to end the warranty. Ended up receiving a check but would never have received it had I not requested the cancellation. THIS WAS DECEPTION I requested at the time of purchase that the LOJACK system be disengaged and taken off the vehicle price as I did not want the service. They did not cancel the service and cost me $1000. THIS WAS A LIE I requested an extended service contract that was like my previous contract on my trade-in vehicle, MOPAR. They sold me a service contract that was almost double the cost of the MOPAR contract. I had to drive to Morgantown from Pittsburgh to physically sign the cancellation contract which was an entire afternoon lost. Still have not seen the check reduce the amount of money on my financed loan amount. THIS WAS DECEPTION I have contacted CDJR Morgantown AGAIN and am waiting for a callback for help. NOTHING. I WOULD TAKE MY OLD TRADE-IN RAM AND TRADE IT FOR THIS NEW RAM IN A SECOND.

Professionalism and customer service. We walked in with the purpose of buying a new car and these…read morepeople shied indifference and hostility. Horrible service.

Embarrassing. Test drove a 2011 CR-Z 6 speed and was told by salesman "Doug" that test driving the…read morecar on the interstate wasn't necessary? (lol) He has me take a specific route to which I politely oblige but eventually has me turn around. He then asks about the sale and I told him I still needed to take the car onto the interstate before I would even consider an offer. He reluctantly allows me to take the interstate but asks me to take the very first exit. I honestly wait too long to merge in traffic and miss his exit request. He then asks if I was wasting his time and started screaming at me with colorful language. I apologized and immediately pulled the car over so he can take over. Keep in mind we're on the road for maybe 15 minutes. I was so dumbfounded I couldn't even be upset with the guy. I just apologized and wanted to leave. Doug proceeds to rev the car 6000 rpms in first gear in an attempt to gain traction while berating me about my "mistreatment" of the car. (lol) So while driving back to the dealership he apologizes for his behavior and offers to sell me the car despite my mishandling of the car. (lmao this one was wild) I humor this idea just for the sake of avoiding awkwardness and Doug just pawns me over to the sales manager. After disagreeing about price, I apologize to Doug for wasting his time to which he responded sarcastically. Doug's behavior was so bad that I honestly can't even hold a grudge over the guy. Dude was certainly having a worse day then me.

Had a pretty negative experience with sales. Gave them all info beforehand, made an appointment to…read morecome in, when I arrived they didn't have someone assigned to meet with me and did nothing upfront to prepare for our appointment. They had me working with the newest employee (less than 2 weeks), which I'm fine with, besides it was clear he had 0 training, and no one experienced was helping him. Every single question I had needed to be brought back to someone else which made what should have been a 30 minute appointment a 1.5 hour appointment. Sometimes leaving me alone at the desk for 15-20 minutes. The second the clock hit 5:30 the managers walked out of their office and shut off all of the lights in the building, including where I was still trying to work on figuring out their calculations on the vehicle. Repeatedly I was told "this is just the number in the system, me and my manager don't know why it's that price or how it got to that price" at one point all of the numbers changed and there was also no explanation. All in all, it was not welcoming, felt like they did not value my business, did not take my business seriously, and just didn't care if they made the sale or not. I walked in ready to sign a deal, and they completely lost my business. I was easily reminded why people hate going into dealerships.

0 stars. Rodney Lambert is the scummiest man I've ever had the dishonor of meeting. He was so rude,…read moreunprofessional, and shouldn't be in any type of customer service industry. Don't waste your time with the service department, especially if he is part of it.

Broke down in Morgantown on mother's day. Called for a tow back to Mount Morris, and it didnt take…read more40 minutes to go from 'hi I need a tow' to completed transaction and 'enjoy your afternoon'. Fastest and most polite service I've ever gotten.

From the owner: When you are looking for auto repair and auto sales in Mt. Morris, PA, call Mt. Morris Auto &…read moreTowing. Depend on us for all of your vehicle needs. Our team specializes in auto repair services including work on motors, tires, tune-ups, and mechanical issues. We are happy to work on any type of vehicle in the Waynesburg and Dilliner areas. Drive off our Buchanan Street lot with peace of mind knowing the vehicle is safe to operate. Stop by our shop in Mt. Morris, PA, for an estimate on our auto repair services.

I had a great experience buying our new Grand Highlander Hybrid MAX Platinum from Mike Kelly…read moreToyota. The one I wanted was very specific as far as color and options and they were able to locate one and get it very quickly. I was treated very fairly with my trade in and couldn't be happier with our new car. The whole process was very smooth with no pressure. Shout out to our salesman Connor, Russell in finance, and Will Mansberry the General Sales Manager. Top notch experience and I will be referring any friends and family to come here because I know they'll be treated right. Thanks for the sweet ride!!!

Buyer beware: this dealership is shady, dishonest, and their shop is not thorough…read more Trip & condition at pickup -My wife and I drove 3.5 hours to purchase the vehicle. -At pickup it was not detailed well (visible dirt stains), and the engine bay was extremely dirty/dusty. -The shop did a subpar engine bay "cleaning" and only addressed the interior spots we pointed out (I found more when I got home, along with a sticky substance on the dash behind the screen) Drive home & problems discovered -We rented a one-way car to pick it up, so my wife drove the first leg home and I drove once it got dark. -On a straight highway I noticed a clear pull to the left. -Tire pressure was not at Toyota's recommended PSI. I corrected it, but the pull continued. Dealership response -I contacted the dealership and spoke with Sales Manager Will. He initially didn't want to help. -I explained this should have been caught during the 160-point inspection for Toyota Gold Certification. -Will eventually said they would reimburse an alignment up to $200 if done at a local dealer. Local dealer visit & tire damage -The local dealer confirmed the alignment was significantly off (they didn't print the measurements for me). -After that visit, my wife immediately noticed a loud noise. -I later found feathering on the outer edge of a tire that still has 9/32 of its original 10.1/32 tread depth (fairly new). -The feathering was likely caused by bad alignment and/or driving with low tire pressure--something I would have noticed during the test drive if the alignment and pressure had been correct from the start. Escalation -When I contacted Will again, he said my only option was to bring the vehicle back and trade it in. -I told him I planned to post an honest review of my experience. He said that if I posted a review, he wouldn't send the reimbursement he had already promised for the alignment. -I told him I would only be stating the truth about my experience. I lied and said I wouldn't post so I could receive the promised reimbursement. Now that I have it, I want others to know what to expect. Warranty misrepresented -My sales rep Jeff told me the vehicle had: ~Toyota Gold Certified 7-year/100,000-mile drivetrain warranty, and ~1-year/12,000-mile bumper-to-bumper warranty, starting on my purchase date. -After receiving the Toyota warranty card, I learned the coverage is only up to 100,000 total vehicle miles--something I missed in the contract--so I have nothing to fall back on for this issue. Bottom line -I will never do business with this dealership again. -If you buy a car here, be thorough and take your time making sure that it is in the condition that is expected.