1. Moses Toyota

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Morgantown, WV

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Moses Toyota

3.0 (4 reviews)
Closed • 9:00 am - 8:00 pm

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University Toyota

University Toyota

(50 reviews)

I have bought my last three vehicles along with my wife's 4Runner at University Toyota. On the…read moresales side, we have always been treated fairly and never had one problem with overbearing or inattentive sales staff. On the service side, we have been getting our oil changed and other repairs for over 15 years. I can't remember encountering ANY problems with the condition of our cars after a service or with the service staff. They make sure service performs what you want done, explain any problems they've encountered and if it's going to be a long wait, the service staff periodically comes to the waiting room and will explain what's going. That said, expect a moderate wait. U. Toyota has a lot of vehicles going through service. However, the mechanics make sure everything is taken care of, so that's a trade off I'm willing to take. Most times, it's good to bring a book or a computer tablet. Also, there can be sticker shock if major problems arise. University's prices are probably around the same as other new car dealerships, but I know the work is being done correctly and guaranteed They have good coupon deals...USE THEM & save $$$. One last thing...I have never been cheated by the staff saying, "This or that is bad. It needs replaced." when I knew it didn't. In the last 15 years, they have always been straight up with me. That's why I'll never go anywhere else.

Had a pretty negative experience with sales. Gave them all info beforehand, made an appointment to…read morecome in, when I arrived they didn't have someone assigned to meet with me and did nothing upfront to prepare for our appointment. They had me working with the newest employee (less than 2 weeks), which I'm fine with, besides it was clear he had 0 training, and no one experienced was helping him. Every single question I had needed to be brought back to someone else which made what should have been a 30 minute appointment a 1.5 hour appointment. Sometimes leaving me alone at the desk for 15-20 minutes. The second the clock hit 5:30 the managers walked out of their office and shut off all of the lights in the building, including where I was still trying to work on figuring out their calculations on the vehicle. Repeatedly I was told "this is just the number in the system, me and my manager don't know why it's that price or how it got to that price" at one point all of the numbers changed and there was also no explanation. All in all, it was not welcoming, felt like they did not value my business, did not take my business seriously, and just didn't care if they made the sale or not. I walked in ready to sign a deal, and they completely lost my business. I was easily reminded why people hate going into dealerships.

Moses Toyota - car_dealers - Updated October 2026

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