Full service is amazing - wish we had them in Montgomery County They really spend time inside to hey it clean!! read more

I'm not sure what the other reviews are on about, I had an absolutely fantastic experience at this car wash! Aaron, the manager, made extra special care that I was super well taken care of, even personally helping me scrub lantern fly residue off of my car! Honestly, after my experience here, my car is as clean as if it had been professionally detailed at a fraction of the price. Super grateful, and hoping this review helps someone! read more

Refurbished and clean. Great service! Convenient location close to our home. Gracious and courteous service.

I recently purchased a new car and so first time in a while that I chose to use a car wash. I was super happy!!! I forgot how convenient it could be, plus they have the vacuum area that is not extra money to use. There cloths to wipe with. I will definitely be back. I'll be able to keep my car sparkling clean inside and out as I have to transport people at my job. Super happy and the cost is reasonable too!!!! read more

Does a great cleaning job and the free vacuum is great with free drying cloths to get those leftover water droplets!

Thank you Frederick Auto Spa Alysia Torres, Erik Borkman, Managers and crew job well done! My car looks and feels new and your Customer service exemplary. Managers digging in and personable with your clients- I understand the line that formed and BO Frederick mag cover. The amenities were appreciated as well. I will come to you vs Germantown for future needs! Good customer service is hard to come by...you out did yourselves. read more

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Expensive compared to some other places. No where to vacuum out your own car, have to pay to have someone do it for you. Typical fee you to death for everything place. Would absolutely never return. read more

One of the main complaints is the wait. It when you get a good service for a good price there is going to be a wait. I try to hit mornings and any day other than Saturday. However the staff are hoping and moving. I disagree with others that vacuuming goes down when busy as they have a quality check where each row gets a Supervisor to go over the car and make final touches before he waves you on to leave. read more

Sooo glad I paid for the interior....not, I don't think they cleaned/vacuumed a single speck of dirt on the inside. They did at least clean my windows, so that's something I guess. What a rip off. Waste of money and my time. I tried a different car wash place and they didn't do any better. Guess I'll have to do it myself or pay for a professional detail. My car wasn't even that dirty! Laziness read more

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We liked Frederick Auto Spa--for several reasons. We needed our car detailed on short notice. This was the only detailing business in Frederick that could get us in quickly. We got a next-day appointment. (Every other detailing establishment that we called had at least a two week wait!) The Auto Spa has a lot of detailing stations. They did a good job; finished our car quickly and were pleasant to work with. They were also reasonably priced. We plan on taking another car there soon! read more

Great overall detailing. Exceptionally friendly service. Care was obviously taken and they were able to get some marks off of my vehicle that I could not... The manager, Erik went above and beyond and I will be returning and recommending. read more

I was paying for the monthly service but I canceled because every time I get my car washed they don't wipe your car down or vacuum. I went yesterday and they didn't vacuum I guess I paid $40 just to go through the car wash. read more

Great place, made my old car look new. Thank you. i will keep going, so is my son, daughte, and wife. read more

1 star. Came here to get my car detailed and the rugs are still dirty. Windshield smudged. Everything wet. And smells terrible.

I went to get a car wash which cost nearly $40. While in the drying tunnel, I watched a piece fly off my car. When I got out to the interior clean section, I got out of my car and checked and found my front emblem missing . I told one of the workers what I saw happen in the tunnel . He went to check & said it wasn't there . I repeated that I saw it fly off & go to the left side . He checked again and found it . He brought it out and tried to put it back on but after looking at it , I found an integral piece to reattach it was broken off in the fall. I asked to speak to the manager at which case he told me something must've been wrong with it before I came in. Needless to say I purchased the car new and have owned it since 2015 and that was not the case . I flat out asked him if he was going to replace it ? He said No. After looking at the 3 yr old child level of cleaning they did on the inside of the vehicle and this terrible experience of replacing a $100 emblem , I would NEVER advise going to this place! I had to drive off with a giant hole in my front grill and a impending total debt from this experience of $140 for a 10 minute experience. Terrible customer service and a terrible overall service in my experience . read more

I recently had the inside and outside of my vehicle detailed. Its 13 years old and has obvious wear and tear. I didn't really have any expectations other than it being cleaner than it was previously. I was blown away by how clean they got it. It was amazing! Unbelievable even. I dont usually leave reviews but they did such great work I had to acknowledge it. My car looks brand new, inside and outside. The staff was very friendly and accommodating. I will definitely be back. Awesome job! read more

I have had a great experience with this business and I wash a lot of vehicles here for mine. I also get them to fo my personal vehicle and its always a good experience. If they miss something I point it out and they take care of it right away. The manager Erik is always greeting the customers and is always on top of things to take care of the customers . read more

Bad service! I have a navigator and they literally took them 5 min to clean it. I got into my truck and it looks like they did not do anything inside, no vacuum, the dust that was there did not get wiped out. Ugh if You go there don't leave without checking. read more

I am completely unhappy with my service i paid for today. I purchased a platinum wash, all of the interior wipe down and vacuuming were supposed to be included instead there is crap all over my back floor and it hasn't even been washed. Interior wasn't wiped down and they didn't vacuum at all. What did i pay for read more

Frederick Auto Spa - Rt 40 - Unvaccumed back floors - Car Wash Near Me - Frederick, Maryland

no stars at all, I paid for a platinum wash and when I came out of the wash they waved me all the way to the right to leave and didn't want to dry my car or nothin, so I told them and had the receipt on the dashboard for them to see and it seems like they were mad once I brought it to their attention so when the did vacuum the did a poor job and my windows were very greased from their towels and the guy tried to tell me that's how it's supposed to look, I've never been so pissed off over a car wash before so I went and "Canceled" my monthly membership immediately and I'll just go to self service from this point on cause ain't nobody gonna take care of some that belongs to you the way you would, this never happened to me in Germantown car spa!!! So farewell and no need to respond back by saying your sorry this happened cause you already have my money and doesn't change anything!!!! read more

Wonderful customer service by Alexa and Kristy. I Hope i got their names right. They charged me $24 for the works and it comes with choice of air freshener. This place has great wax and a wonderful team the will have you in and out in no time. I was impressed with the professionalism and attention to detail. Thank you for a great car wash and i will return soon. Very nice car wash and very clean facility! read more

I went with glass crayon on the Windows's and body of my car thinking it would come off easily. It didn't! The manager talked to me afterward seeing it wasn't removed and offered me another trip through the wash at no cost! I though that so very kind and wish customer service could be this wonderful everywhere! It made my day to think there are still people like this left in this world! Thank you manager on Sunday! read more

Just paid $35 for their Silver Car Wash and after 35 minutes was informed my vehicle was ready. When I asked the employee to clean the break dust from the wheels he informed me that wheel cleaning was not included in the Silver Package. I knew this was not truthful so I drove back to the entrance to speak with the cashier and check signage. Sure enough wheel cleaning is included in the Silver Package. So a flat out lie that means this business charges for services they have no intention of delivering. Granted they were very busy but not being truthful with a customer on top of poor quality or just laziness is reason enough to not return. And candidly wheel cleaning has always been a weakness of this business in the past but I tolerated it because they made some effort to address it if I brought it to their attention. Patience exhausted. Ironically this is my first ever Yelp review. read more

Well they did a crappy job cleaning my car for the $30 I spent. They didn't even attempt to move my back seat to clean under the seat (the seats move) or clean under my kids car seat. There are areas of the car that were never vacuumed or cleaned. I paid for the dash to be cleaned, but the navigation and the cup holders were never vacuumed. I'm never coming back here. Better off vacuuming my own car and cleaning it myself. $30 is too much to pay for crappy service. read more

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Had my truck detailed today and they did an awesome job. I will recommend them to everyone.

They even dragged our huge rubber mats out of the back of the van and cleaned them beautifully!

THEY DAMAGED MY MEDIA DISPLAY! if you must go to this car wash, think twice before you let them clean the inside of your car. I took my car here for a simple inside and out cleaning. When I got back in the car there was damage to they media display. The manager on duty insisted his guys couldn't have done the damage because they're instructed not to clean media displays. It's not like they're being closely supervised. AND ACCIDENTS HAPPEN. I don't believe the damage was intentional but the car wash is definitely responsible. I filed a report and got a call back from the general manager. He simply stated that they couldn't have done the damage. At this point, I'll leave it up to a judge and my insurance to handle. read more

I had one thousand Crape Myrtle pollen/sap dots on my hood. I tried everything to try to get it off. I called the Auto Spa last night to talk with someone about cleaning it up. The young lady on the phone was very friendly and knowledgeable. She gave me some rough numbers but suggested that I bring the car in for a better estimate. Today, I drove up to the cashier booth and there were two young ladies inside who were also very friendly, attentive and really seemed to care about my problem. They called a young gentleman, who had to be a manger or something, to come have a look. He got his detail guy right on it! The fees were much less than what I expected and within 30 mins my car was sap free. It is rare to get such great customer service these days. The employees at this location totally get it. read more

First time here, loved this place. Super busy day for them and staff was friendly and helpful. I am glad I finally found a good car wash in Frederick! read more

The service at Auto Spa off Route 40 is AMAZING. I just spoke with Zach and he helped fix an error in my account, trade vehicles as I bought a new one and set up a single billing date for my family of cars! Polite and helpful as can be. And, my car is ALWAYS beautiful when I leave the Auto Spa! Thank you!! read more

This place has been going downhill for several years. I've driven away with streaky smeared interior windshields, dirty carpets, dusty dashboards and exterior water spots from poor cleaning and have not said a word. Today I went back because we paid $25 for a car wash and the car is still filthy. I complained, they said pollen doesn't come off. :/ They do not pre-spray or brush cars. Ms Tameka was unhelpful but Ms Shantera was disrespectful, smirking laughing and walking away while I was talking. Very rude. Inexcusable. So I took the car down the street to Shell where for $6 LESS they quickly, cheerfully and politely cleaned my car so it sparkles! Yes, a gas station did a much better job than the so-called AutoSpa!!! Save your money and go somewhere else! read more

I have used Auto Spa many times but the last time I went will be the Last Time. I was very disappointed in the quality of cleaning that was done. I paid $40 for a package (can't remember the name of the package) and it was a waste of money. I removed the car seats and floor mats prior to the car wash. When I got into the car after the service was done it looked ok but I didn't take the time to really look. Well, when I got home and put the car seats back I noticed all sorts of places that weren't vacuumed well or at all. There were still dirty spots on the doors. As I said in the first paragraph I have used Auto Spa many times in the past and was very impressed with the quality of work. It has degraded significantly to the point where I will not be back. read more

I do the monthly membership, definitely worth it. Looking forward to the express location on Buckeystown Pike to open. Will be much closer. read more

Being obsessed with my car, I always make sure to have it cleaned, waxed, and without blemish. So I've been to a lot of car wash places, all the way from Texas to New Hampshire, and I can definitively say they are below average. With their high cost, they should do a much better job. They missed obvious spots on my car and tires, which I had to point out to their staff. After my car was assaulted by pine sap, I decided to give them a second chance and I went in and got their "pine sap removal service." I seriously don't think they spent more than ten seconds removing the sap. None of the stains had been removed and I had to point out obvious (I'm talking huge) stains for them to remove. I don't live in Frederick anymore, but I have to imagine the city has a better place than this one. read more

Had a free full service wash coupon so took the truck for a clean up. The crew was awesome from the check in girl to the guys saying I was ready to go. This is a great car wash place and I'll be back soon read more

Disorganized, expensive and my car was caked in muddy foot prints - absolute disaster every time I've been. The air freshener they gave put in my car smells like Baby wipes. Will never go back read more

Maybe Tuesday afternoon on a cloudy day, is the time to go? We received very quick and fast service. They also powerwashed our rubber floor mats, something I have never seen. I took off a star because the interior of the building (bathroom/waiting area) is starting to get really run down and worn. There was trash on the bathroom floor, but no one to notify because the cash register was unattended. read more

Frederick Auto Spa - Rt 40 - All soapy! - Car Wash Near Me - Frederick, Maryland

Did considerable damage to my vehicles on 3 separate occasions. Told me to "prove it" and file a claim with my insurance company. We also used to get our oil changed and various other services with this company too. We tried to like their products for years, but in the end, they don't stand behind their work. read more

I got a gift card for a complete interior detail for my birthday. The inside of my car due to transporting kids to sports etc. needed attention to say the least. The interior of the car is now immaculate. I couldn't believe the difference. The package also included a platinum wash and tire detail. My car looks amazing and the interior looks better than when I bought it. I highly recommend Fredericktowne Auto Spa and will certainly use them again in the future. read more

Their prices constantly go up and their quality constantly goes down. Used to include cleaning rims, not even $30 will get you this very basic thing. Their interior vacuuming and wipe down ALWAYS is 80%. Never seems to be anyone in barge of doing a final look over like there used to be. Unfortunately not too many alternatives in Frederick I go to one in MoCo near work. Competition has its benefits. read more