They're really quick at getting prescriptions ready they are very friendly and helpful I am so glad…read morethat I found them and started going there I would not choose anywhere else thank you everyone there for being super sweet and being there for me when I need it and super fast when I forget and run out

Pharm-a-Save didn't have my prescription in stock, and quoted what the cost would be to order it…read more I gave them authority to do so. The next day, I received a message that my prescription was ready. It was after I showed up that I learned, unfortunately, the price had gone up from 70-something to 111, out of pocket cost for me. I would have expected to be notified of this before committing to it or even making the long drive. I didn't appreciate the ambush. I spoke to the pharmacist who was kind and apologetic, who explained that they weren't able to procure the one they quoted me due to market availability issues. To me, however, the disconnect was that I was not informed and given a choice ahead of time. I felt boxed in and didn't want to create a bigger morass so I went ahead and reluctantly purchased it. I still don't know who the culprit was, which is why I feel compelled to follow up with this review. The pharmacist agreed that it was a learning opportunity. I would have liked the person who did it to personally 'fess up for her unilateral decision-making. Also, while I was in there, and luckily sitting far away, a couple came in and the woman was hacking her lungs out. The woman then left while the man conducted his business. It's common knowledge that immune compromised and ill and healing people are forced to conduct their business at pharmacies, and the protocol should be (posted) that coughing/contagious people stay out unless absolutely necessary and then WEAR A MASK. That is common sense and should be proactive policy for any pharmacy or medically-related facility to protect their vulnerable customers. I mean, COVID should have taught us all something, after all! I highly urge all pharmacies to post a reminder for entitled or ignorant people up so they don't rudely inflict their condition upon others needlessly. And no, I don't expect perfection. I'm not perfect either. But accountability and proactivity go a long way!

I have been going here consistently for the last year and I am very pleased with the service I have…read morereceived. I love how I get texts when my script is ready to be picked up. The pharmacy techs and pharmacist are very friendly. I get several meds here- couple for my blood pressure and one called suboxone, which is for opioid addiction (it's been a staple medication that has kept me stable, sober, and a contributing member of society since 2008). I have had bad experiences from other pharmacies in the past regarding this medication due to the stigma associated with it. Like, just plain rudeness and inappropriate comments from the staff. I haven't had that here and I am glad to have this place as my pharmacy! So, yeah, thanks. From one healthcare worker to another, I appreciate your hard work in these times when we are short staffed.

I've been going to this Pharmacy (41st Rucker Everett) for years, so my expectations are quite low…read more This time they exceeded expectations. Got there at 7:30pm (30 minutes before the 8:00pm close on Friday 4/22). Waited behind one person that already had been waiting at the counter impatiently (must have been there a while already). While I was there, it took them over 30 minutes get to her (we were their only two customers) , so I ultimately reach the counter 2 minutes after the 8:00 closing time. Without saying a word, the assistant walked to the other side of the counter and started wiping down the CC machine. After I stood at the counter for a while waiting, the assistant looked up at me and said curtly "you know we are closed". No, I didn't... I could see the difference. Then I started to laugh to myself about how bad these same two have become at this location. This was all too familiar....yup.....I saw it on one of Carol Burnett's skits (and I think Candid Camera). Ultimately, I didn't leave the counter and the Pharmacist had to finally come over to get rid of me. I was checked out in under 60 seconds, thank you. A regular Pharmacy could have found 60 seconds someplace in the 30+ minutes of doing what appeared to be nothing (and with no other customers around) ....but like I said....I've been coming here a long time so nothing seemed out of the ordinary. Two Pharmacy employees, two total customers, no phone or computer activity with a half hour of time seeming to be doing not much, not exactly overload conditions. Will say, the memory and the later laughing about it all, almost made it worthwhile. If it wasn't for the convenient proximity and GoodRX prices, it wouldn't be worth the laughs. Can't wait for the next episode there.

They always take care of me and fill my medications sometimes within 30 minutes of leaving the…read moredoctors office when calling ahead. (I try not to do this, but they're on the way home.) They're very polite and always professional to me. They fill medications I can't get mailed to me or that I want to pickup right away. I am very thankful to have them nearby my home. They are helping to get my health back on track. The only thing I can say that would improve is the removal of the cardboard endcaps with various non-pharmacy related stuff which are acting as crowd chokepoints. The store usually has the same trouble, but people are always doing their level best to help. Deeply appreciative to have you in the neighborhood, thanks for doing what you do.

Today I was discriminated against, talked down to, yelled at, told I am delusional, all by the…read morepharmacy staff at Safeway pharmacy in Everett Broadway location! The tech & the pharmacist yelled at my minor son after gaslighting about a prescription for my heart they said they would fill! Told us to come back in 15 minutes we show back up & that very two pharmacist & tech that told him to come back & it would be ready no problem looked us in our face and said we never told u you can fill it! "You probably took all your meds of 90 day supply in 30 of your heart medicine" "You're crazy! We don't want you hear! Go away! You are crazy! Loud & ghetto! We think you lost it!" I was baffled at the comments which are all recorded on my phone via audio as they were yelling at us gaslighting us, telling us we are "crazy in the head" the overweight brown haired white young woman then proceeded to tell me I'm fat & look at u!" When I tell u I was floored at this disrespectful mouth the both of them had all because they have a old none accurate medication on file they claim I took to much of!!!??? My daughter has several different prescriptions on file that are all active i recently moved back in the area this week, I use a few other Safeway pharmacy locations due to hardship & transportation issues! My son & I were so confused so we're a few witnesses who were watching while hearing them berate us for 10 minutes straight on camera!!!!!!!! They finally admitted they could fill it however said I have no refills, we show proof of the refills then they screamed at my son and I saying "fine then pay cash then!" I said huh?! I don't understand why we are being treated like this over a heart medicine! They then threatened to call the store manager we stepped out while waiting for the prescription that they said would be done a hour before no problem! My son comes back in to grab it, a large security guard & Safeways store manager confront my son & say "you guys are not allowed back here for treating our staff badly yelling at them! My son said "excuse me it was actually the other way around, they screamed my mom & I called us names, said we are crazy! Screaming my mom's information all through the back of store causing a seen breaking HIPPA law" the store manager looks and says "is that a threat? You're gonna tell on me" directly intimidating my minor son all while not backing the customer at all! The tech with the terrible nasty mouth refuses to give me her name & the pharmacist yelled behind her I'm not giving you my name either!! Then I was told by the tech "I will call the cops & u will not like that! Don't want to be like recent people in the news" I am a person of color, specifically a black woman! Her saying that and a customer hearing that really made me sick! We all know what she's referring to! It has been national news! This was terrible! I am filling a lawsuit against her & the store corporation, the direct store manager, the pharmacy, pharmacist, & the two techs! You as a store manager didn't even listen to the customer! That's ok I have it on video & so do you! Let's play hardball! That was terrible! The pharmacist who was there has a problem with customer interaction via the reviews about her say it all! I never threatened anyone! Ever! Barely raised my voice until they did & you have the audacity to third party "band me" well guess what, I was never once asked nor told to leave ever! You wait until my son comes in to tell him I'm "banned" I don't know if you know the law miss no name, but it doesn't work that way

First off, the optical staff, technicians, optometrist, are really good. They are nice to the…read morepatients, professional and as far as I can tell competent. They even caught a stigmatism that was missed by my previous eye doctor which made a big difference on how I saw things. Now where star were lost were: 1. I feel as if this clinic kinda nickel and dimes you. Of all the vision clinic's I've been to over the years, this is the only place I can't seem to go to w/o always having to pay for something out of pocket. If it's covered by insurance there's something that they say it isn't and it'll cost you. To top it off, their products are pricey with regards to frames, lenses, contacts, services, etc. My last visit I had at Mill Creek Vision for my annual preventative eye exam, but they got me out of pocket for contact lens fitting (which I thought was covered my insurance, but they claim it isn't), Anyhoo, afterwards I asked for copies of my glasses and contact prescriptions and took them to Costco and purchased all my hardware there (despite jumping through some minor insurance hoops to get my annual hardware allowance back-which I did). Gotta tell ya, definitely more cost effective going that route. 2. But the biggest loss of stars in my rating is due to their front desk staff. A staff that DOES NOT know the meaning of CUSTOMER SERVICE and lacks a certain amount of professionalism. They are very condescending in how they talk and treat their customers. I base this on how they were with me and my family and how I observed them with other customers while I waited. There is one or two who stand out. If you've been there you probably know who I'm talking about. Anyhoo, they will make you feel as if you are interrupting them, putting them out for "Doing their job". They don't always do what is best for the patient/customer so if you don't ask, or question something chances are it'll get overlooked, ignored and you might get over charged or something forgotten. It doesn't help also that they seem to rush you at check in and during check out so they can get back to finger blasting their keyboards or phones. Again based on personal experience. The first three appointments I was able to schedule me and my family for the same day. If there's availability why not? Last time I tried to do it and despite open availability they denied it. Their reason I was told on the phone, they CAN'T schedule more than two family members at a time. WHAT? REALLY? So I ask why not, you've done it before and they tell me that it's policy. I try and continue to ask specifics about this policy and I'm told again, it's their policy and something about cancellation issues. Yeah whatever, I figure they're just being lazy. Policy or not, kinda ridiculous that they can't accommodate two adults and a child on the same day...oh wait a minute they have! but not today. Then there's a test that they do that looks at the back of your eyeball. You'd think it's a test that SHOULD be standard to an eye exam. It is an eye exam after all...it isn't so it'll cost you since it's NOT COVERED BY INSURANCE as part of your PREVENTATIVE CARE. Of course you can pass and instead they dilate your eyes for free I think (or maybe that'll cost you as well, I don't know, but what I do know, I've had that same test in other clinics and it was covered by insurance). Trying to get them to explain results in dirty looks and a mean-girl attitude...an no REAL explanation. So the "face" of the business does not make a good impression and they obviously don't realize that it's just as important as the service provided. This would be my 4th appointment to this vision clinic, but the front desk staff attitude has been pretty much consistent through out. So me and my family will probably be on the look out for another vision clinic. Too bad their front desk staff doesn't have the same customer service skills their optical staff does.

Called and was put on hold for a long time while the staff was checking my insurance. She told me…read moreto call back because she could not verify my insurance. Be very aware that your treatment is based on how much money this office can get from your visit. I saw my insurance statement that they wanted to charge almost 4 times of the insurance allowance. Because they know they would not be able to get the money they want, they treated my eye exam very casually. The tech took two tests that lasted less than 2 minutes. The doc took less than 4 minutes flipping a few charts of 1 better or two better, then wrote my eye exam prescription, which is the exact same as the that of the eye glasses I wore that day. I spent a lot more time signing many documents and waited in front than the total time for the actual eye exam. Do NOT recommend this place to anyone. The practice can be defined as unethical!

This has been our family pharmacy for the last 8 years. They are always very punctual at filling…read moreprescriptions which is so important when you have an urgent need. We also full our dogs prescriptions here. The app is easy to use and understand, you don't have to call in refills anymore! Staff is friendly and are excellent at handling a high volume environment quickly and efficiently. They have some great perks for transferring your prescriptions there, and separate ones for switching over your veterinary meds! Check it all out on the Safeway app!

They were good with my kids. Did a good job…read more Got the eye exam done quickly. .........................

I was forced to switch eye care providers due to Everett Clinic's merger with Optum, and I couldn't…read morebe more pleased. Silver Lake ECC was able to get me in quickly and were ready for me upon my arrival. The tech who did the initial scans was helpful, polite, and thorough. Then my time with Dr. Tan was also fantastic. She was knowledgeable, professional, and made sure I understood every aspect of my diagnosis with no sense of urgency or pressure. Lastly, they had a nice variety of frames from which to choose my new sets of glasses, ranging from moderate to fairly expensive. If you're looking for cheap in this department, I'd recommend Costco, but I wanted something stylish and lasting with new, progressive-lens technology. Again, there was no pressure to purchase there, but my frame selection and fitting processes were polite, efficient, and professional. I highly recommend this office for anyone looking for a new eye doctor, and wish I had switched sooner. Kudos on a great team, from front of office, all the way through the process.

Another great visit!!…read more The arm(bridge) broke on my glasses. Michael was able to order a set of new frames for less that I had paid for the original pair. He also switched the arm from a matching pair of sunglasses I had purchased. He then straightened the reassembled frames. All in about 30mins. In a week the new frames will come arms will be switched back. I always deal with friendly and competent staff here at Vision of Washington!!

Terrible receptionist. Very rude and talks down to customers…read more Will seek service elsewhere.

Prior to this, I never had glasses (and never had an eye exam). I recently noticed that I was…read morehaving trouble reading projections on the screen, during meetings at work; I decided to check out this place, because it was the first on the list for my insurance. The appointment scheduling was no sweat. I was happy to get my next-day appointment at a reasonable, after work, hour. When I arrived for my appointment I was greeted by the friendly doctor and staff. After filling out a quick form they took me in and did the exam. Everything went great. She even did the dreaded "blue light" thing (I had no idea what was going on, but my friends later told me my eye was actually being touched by something), and it didn't hurt or cause any irritation. After the doctor flipped through various lenses, she wrote me out a prescription and then explained my insurance glasses allowances. This is where I got a little nervous. I was asking "What is my prescription?" and she would respond with "It's not too bad, but it can be corrected to better." I'm an engineer, so I like to know specs, and after a bit of prodding she finally told me my vision was 20/20, with a slight astigmatism. She was a little defeated sounding as she told me I probably don't need glasses at all, if I don't want them. After I knew the stats, and she mentioned she could correct my eyes to 20/15, I decided to buy some glasses. I mostly wanted crisp vision during meetings, and wasn't looking for continuous wear. They had a wicked clearance deal going on, where certain frames were free with lens purchase. I ended up with a pair for like $20 out of pocket. The lenses were $160--which is a little expensive for low-index lenses... I was not terribly happy that they didn't explain what was included in the $160 lenses. It took over 3 weeks to get my glasses; I called after 2 weeks and they told me my lenses were "delayed" because of a private lab's equipment malfunction. When they "adjusted" my glasses, they didn't get the nose pieces adjusted right, so they don't feel right. The frames the girl helped me pick out squeeze my head fat so it looks a bit weird above my ears. All-in-all, I had a pretty decent experience. I was disappointed by the initial lack of transparency in diagnosis, and also the lack of a clear explanation on what lenses I was ordering, but the price was pretty good with the clearance deal. The wait has been longer than I expected, and I was not terribly pleased with the assistance I received picking out my frames (they ended up being too small). If you know what you want, and are familiar with glasses purchasing, I would imagine this place would be perfectly sufficient. I would avoid it if you're a n00b like myself, and need help.

I ordered a pair of glasses at my annual check up, and was talked into buying warranty; with…read moreinsurance I spent upwards of $500, but I was going to use the glasses for the next two years, so I though it worth. Grave mistake: the frame unscrewed twice and I took it in for reconnection, then the weld broke, they fixed the first time and then the other weld broke. Second time they did not fix it: " it was not under warranty". Upon my inquiry, the answers was rude: "we fixed it once". No further comment, nor a resolution to my issue. Recently they had the nerve of calling me for my check up: fat chance! This business is not honest. I will NEVER use it again. Beware!