best place to get skechers but I need wide shoes. Please get more wide shoes in. I go there a lot and to the Spsringfield one too. I have to have wide skechers and I have broken both my feet. My Dr. says wide shoes only. Skechers are the. most comfy, but they have to be wide. Not much to choose from. I bought one pair for winter but now need summer ones. Wish I could get them there. I m asking for more selection in wide shoes please. In all your stores. I live right next to the Springfield store, and they have two out of all the Skechers there. and I have one of them, in black. I wanted all white for summer....can't find them anyplace. Even from Skechers themselves. You have the cutest B Cute Classic, but only comes in medium width. Darn it. I need wide...please. I can get it from Skechers themselves but it takes forever to get them. Thank you for listening. read more

I received notice that this Fred Meyer pharmacy had received my prescription on July 7 at 12:20 pm. On-line Rx status says it should have been ready by 2:20 pm. It's still not ready more than 24 hours later at 3:26 pm on July 8. It seems to be SOP that a prescription is not actually worked on until I go into the store and ask for it. It can go on for days until I actually go into the store. To top it off, when I try to call and speak to pharmacy staff, the call is actually disconnected at the point it is ringing pharmacy staff. This happened twice today. This mode of pharmacy operation is ridiculous. read more

Fred Meyer was the original one stop shopping spot. When I was growing up it was kind of the fancy place--we didn't shop there a lot because it was more expensive than Safeway or Shopko or whatever. It's gone downhill in a huge way, which probably in part started with the acquisition by Kroger. My mom needed to stop here for something today so I went in to check out the kid's section. They had some cute stuff and a pretty good sale happening so I ended up buying some shirts, dresses, pants, a coat, and some other things. As part of the sale was a $10 off coupon for purchase of $50 or more. We got to the checkout and I asked the woman who was ringing me up about one of the prices, which hadn't rung up correctly. She said that I needed to have my card and since I don't have one I put in my sister's number. It wasn't bringing up her account so I said I guess I needed to get a card, and the cashier said that she didn't know if she had any at the cash stand. I tried a couple more times with my sister's number with the same result so I said I'd need to get a card and she said the same, like that was the end of it. I mean, I wanted a card of course so I could get the discounts; if they didn't have any at that cash stand, where would I get one? She did find one and scanned it in, so things looked good. Then came time to scan the $10 off coupon. It wouldn't ring up. She tried it two or three times and it didn't reduce the total by a penny. Again, the cashier was kind of neutral about it and just said I must not have purchased enough stuff. My total was $93 so that was not the issue. The cashier again just was ready to leave it at that until I asked if there was a manager who could help, so she called over the manager. They kept insisting that I hadn't spent enough money or something because the coupon wouldn't work, but they couldn't articulate why and there was nothing on the coupon that said it shouldn't be applicable; in fact, it specifically stated that you could use it with other discounts and coupons. I insisted that they honor the coupon since they couldn't tell me why it wasn't valid except to say that it wasn't scanning. The manager called someone else and I guess was told to just start putting in codes until the right amount was taken off, which they did; first $5 came off and then they entered one that lowered the price to $73. The manager then said that because it had taken off more that nothing in the purchase would be returnable. What?? I was buying children's clothes, and kids clothes are not always the most accurate in sizing (especially with a ~93rd percentile child)! I said that was ridiculous that I couldn't return something if it didn't fit--it wasn't my problem that they weren't able to get it to work properly and that didn't correct it when more came off than should have. She continued to say nothing would be returnable. I don't know how they'd enforce that, honestly, but since I bought almost all of it a size larger than should be necessary it should fit (though of course I'd return it if it didn't; otherwise I'd be out the money with clothes that didn't fit). To add insult to injury, the cashier apologized repeatedly to the guy who was in line behind us. Yes, he'd been waiting, but there are other cashier stands in the store. And we'd also been waiting at least 10 minutes while they figured out the whole thing! But not a single apology for my mom (who had her own stuff to purchase) or me. Just all around a terrible experience, and luckily for me I don't shop at Fred Meyer. read more

Fred Meyer - The coupon they voiding figure out. - Grocery Near Me - Eugene, Oregon

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This store is great all except the Pharmacy. They are overworked, understaffed and act like you're putting them out.

Customer service training 101 needed. For example, smile and great each customer and make sure you have the actual "next person in line" when opening a new register. When your transaction falls apart, and people are waiting, minimum acknowledge them "my apologies for the wait." If it's taking a while, and the person waiting has all do their items on the conveyor belt you offer "this is going to take some time. Would you like some assistance getting to another register, or would you rather wait?" If they want to be moved, you offer to help them, or get help for them and help them. You have many elderly and disabled customers, which may not always be obvious, but shouldn't have to be. Do better Fred Meyer on west 11th. read more

Bought Philips razor and it had someone's body hair on it, made a return and bought another, more hair read more

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What I like about the Fred Meyer is that it has a bit of everything that one needs...food, non-food, pharmacy, etc. I am buy food products, non-food products, get my prescriptions, get vaccines, and I can do so in one stop. I have never had problems while I was there, and the customer service is good. I was able to bring in stuff that I want to see at Fred Meyer, and they accepted it. read more

James in the electronics department was super helpful , knowledgeable and professional when I needed help purchasing a new television yesterday. I usually have shoppers remorse when making big purchases but. It this time! James's name tag said he was new but I would have thought he had been there for much longer . Great job! read more

Very rude manager! They messed up on our transaction and gave us an attitude about it. They never apologized and tried to blame us for it. Excuse me?! You're the one behind the register! Will not be returning to shop here. read more

Oh great. The AT&T people are back to approach me every time I walk into the store. Finding a different location.

Lesson learned! I go to Fred Meyers weekly. Go to for produce and home stuff. But man what's up with the checkers? Typically I'll use self check out but there wasn't a line on the cashiers station. However I've noticed they seem to hate life, hate being there, and act like they can't stand you, I dunno, by making them do their job they applied for and accepted? So tired of see my produce chucked across the scanner like it's a bowling game like goal is to bruise tomatoes, apples etc . I guess I get to watch it unfold then pay for it. No eye contact just resentment. I work in customer service and this is just embarrassing and awkward to see adults (?) throw little tantrums. No management visible. So good store just use self check out no matter how long the lines are. read more

The people at the pharmacy are great but the Fred Meyer pharmacy portal and phone system are both awful. Three times now, using the portal, the prescriptions were not processed. Calling in the refill you get the same message that it will be ready the following day after 3 pm. What a joke!! We've waited as along as two weeks to get a refill that should have ready in 48 hours. read more

Went to Fred meyers today and Jamie at self check out was amazing!! She helped me save $10 by finding a coupon I wasn't aware of even in the middle of dealing with many other shoppers. She's absolutely amazing, I hope any time I shop there I deal with her read more

Don't count on marked prices being what you pay at the check out. Unfortunately, I did not catch that 4 items were charged at a price 20% higher than what they were marked as on the shelf. Would be excusable once but this is a regular problem. Overpriced and low on value. Go elsewhere if you can. read more

We went to the 3333 West 11th location yesterday. We had a Dominic from the Chicken Deli department help us and he was friendly and had such a good energy it left a lasting impression. We will be coming back soon, Thanks for having such a great employee ! read more

Could not get assistance in shoe deparment. They do not care to help customers. They need to improve customer service.

Not only are they more expensive than some other stores, the quality of their produce is horrible. I recently ordered online for a pick-up. The fresh organic kale I received was yellowed, the bananas looked rotten, the broccoli sprouts were yellow. Notice the expiration date on the sprouts is Aug 14. This picture was taken August 5! In the past I've received slimy, past the expiration date mushrooms, along with other people's orders! Good grief, up your game Fred Meyers! read more

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I can't believe how fresh the produce! The chicken I bought did not have a funk that many places do. Well organized wine section. read more

Fred Meyer - Organized wine section - Grocery Near Me - Eugene, Oregon

I bought a 50 dollar clock hands fell off before it was on the wall. Today they threw me out of the store after taking my medicare card charging it thenwhen i did not have18 cents refuse partial refund kept it all. the lied saying i was unruly. There pharmacy is out of control to. they hire people that are mad. They flip out on those that are well off.They see you never use food stamps and buy expensive things. They are up set by i suppose they think is your higher station. to wierd. read more

dump shop at the store! Staff is horrible. They were fucking run you over with merchandise carts, horribly rude and discriminative place to shop.! I have boycotted Fred Meyer! Sincerely, David Wright read more

I love Fred meyers, a one stop shop (almost) food prices are really good, customer service is always great and the pharmacy is THE BEST. I get a text when my prescription is ready and pick it up (unlike some other pharmacy's). Keep up the great work Fred Meyers read more

Just bad service here. Always very busy and never enough registers open. Especially if you want only one or two items. You can't even buy one item when you purchase your Starbucks coffee. I rarely come here. read more

Not enough cashiers and the store is set up so random. It's like a scavenger hunt to find most things. Cashiers look put out when they have to bag groceries and about half the time, they expect you to do it if bring own bags. Cashiers or floor managers seem oblivious when there are lines into aisles. Produce looks good, but I've found that most of their bagged salads and dressings are almost expired. Big miss unless you're gonna eat it that same day. read more

it feels so bad when you want to have a beer at Fred Meyer bar and you seat at the bar and bartender does not pay attention at you. after some time I decided to leave and they let you go with out asking if you need anything. read more

The West 11th Fred Meyer's Store Manager Kyle and Assistant Store Manager Shanon were extremely helpful with my damaged dining room table purchase. I appreciate their willingness to listen and to resolve the issue. I'm glad that they are our regular store for groceries and home products. read more

I was here back on September 3rd , when I came to Oregon to visit my son . I stopped here to stock him up on groceries since he lives in Elkton and he is a long way away from a large grocery store . This place is huge . Not only is it a grocery store , but a department store . Since it is part of the Kroger / Smith's Grocery family , I was able to use my rewards discounts for purchases . The prices were a little higher than I pay in Las Vegas and the whole deposits on soda cans , water bottles , and grocery bags was strange to me . We later went to one of those machines where you load your cans into and get paid back for them . Anyway , I even bought a few lottery tickets , but unfortunately no jackpot . Oh well . I bought a car load of dry goods and canned goods and such to stock him up for a while . I would recommend coming here to be your one stop shop and don't forget to bring your own shopping bags so you don't have to pay for theirs . read more

You got a 4 star instead of 5 star because the beer/wine tasting is closed. My wife and I spend $20-$70 a day at Freddy's about 5 days a week. This is due to your staff and excellent selection of beer and wine. Wanting to come to Freddy's this offen has modified our purchasing of fresh produce, cheese, and meat . I hope for a 5 star rating soon. My loyalty to Freddy's is is your bar service... Not the rest of the services you provide. Brad and Sue VanGorden read more

I don't shop at Fred Meyer much because they are massively overpriced. Even Bi-Mart, a store chain relegated to the PNW, has better pricing. I went into the W. 11th store for the first time in probably 3 years tonight. Despite the renovations, this place is half modern and half disaster. There were wreaths outside that had half hanging on a structure to hold them and the rest left haphazardly in a cart. They were still there when I left 30 minutes later. The inside seems a bit more modern, but it is organized by a toddler. Random aisles set perpendicular to other aisles is confusing. Trying to figure out "sections" is harder than it should be because completely unrelated items are butted up next to entirely different sections. There is no good flow to the layout and the registers just seem to be near exits rather than centrally located together. And the ones at exits with only 2 registers weren't open. Why are they there? There is also a bar -- and actual bar set up -- so customers can get drunk around you while you shop. What idiot thought this was a good idea? I don't want my kids around that! It is irresponsible and stupid in my opinion. And as always, Fred Meyer extra overcharges because I HAVE an account with them, but THEY cannot get my phone properly tied to my account. I've only tried FOUR times and my phone number never works. So I just expect to get bent over if I venture there. Overall, they have modernized the place, but not for the better. It is a complicated mess that doesn't flow well, isn't sectioned well, and puts unlike items next to each so you never find what you are looking for. Fred Meyer is always the most expensive option to buy anything and this one serves drunkards in the middle of the food section. Corporately, they cannot match a telephone number to an account and have had years to get it right. It may be convenient for some people to go there, but just about anyone else will be cheaper, faster, and less frustrating to deal with. read more

Grocery shopping is one of those adulting activities that gives me more anxiety than it should. Even just having the thought of spending an hour of my day searching the numerous aisle for items on my shopping list is making me tired. That's why I LOOOOOOVE Fred Meyer's pick-up service. Really the only reason I shop at Fred Meyer is because of this service. I shop online for items, set a time for pickup, and then my groceries are brought out to me as I wait in my car. It's an anxious couch potato's dream come true. But that is not why I am writing this review. I had no intention of writing a review for Fred Meyer, but I want to give a special shout out to their employee, Brian. Since I am a creature of habit, I schedule my grocery pick up for most Sunday mornings. Most Sundays, it is Brian who will be bringing my order out to me. We have done this routine for so long by now, I can hear him yelling "Stephanie" through my rolled up window as he approaches. He is always in the best mood. Always so bright, cheerful, and happy no matter if it's raining, sunny, hot or cold. His optimistic demeanor sets my Sundays up in a positive tone. Thanks Brian! This 5 star rating is for you! read more

I stopped in several times last week while looking for patio furniture, and decorative items for out doors. They have nice things, but not the greatest prices on the furniture. How ever the decor they have a nice selection, and decent prices. I had to use the rest room after drinking a huge amount of water before leaving the house... huge mistake on my part. The rest room had been relocated since I last remembered using it last in this store. It is now by the customer service area, where they have metal detectors. I am sure because of all of the transients that are around. Upon walking in the store there were so many asking for $$ for food with dogs. When I walked in the rest room, it was disgusting. I found a stall that was some what clean to use. When I left the rest rooms, I walked up to customer service area to report that is needed to be cleaned. The woman just looked at me. I repeated the rest room is dirty, and should be cleaned. She gave me a dirty look, and said okay. Like she knew it was disgusting in there, and didn't care. I can't say I want to frequent this Fred Meyer just on this basis alone. I will stick to River rd., or the Springfield one thanks. read more

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Super friendly, as always! Thanks again to our cashier, Elle all staff nice, clean and well organized.

Fred Meyer pharmacy Eugene on 11th: You do NOT have my permission to automatically send refill requests to my doctors. I have not lived in the Eugene area for over three years and have not used you as my pharmacy in that time. You sent a refill to one of my doctors several weeks ago and it took several visits to my new pharmacy and phone calls to my doctor before we were able to figure out what you had done. I called you and asked that my information be removed from your system so this would not happen again. The person "helping" me was quite rude, but assured me it would not happen again. It just did! Please stop. read more

I'll spare you the specifics of my gripes about this store. It should be enough to simply note that I have shopped at Fred Meyer for more than sixty (yes, 60!) years, and at this particular location for more than four decades. That ended today. I'm not going to miss it any more than they will miss my business. As I've seen other reviews say about businesses that don't care about their customers, if I could rate it zero stars I would. read more

Your W. 11th st. store in Eugene Oregon HAS to be an embarrassment to the Kroger Company. Not only are a lot of the shelves empty or only partially with limited items, the shopping carts are rarely available in the store. Generally you have to bring one from the parking lot to ensure you have a cart. In addition, your isles are poorly labeled as to what is in a particular isle. i.e. Baking goods should be everything to do with baking, not Ice Cream toppings which should be at or near the Ice Cream isle. You used to have designated Isles for Organic foods, those Isles are gone and the Organic foods are intermingled with non-organic, Providing the shelves are stocked. You stock grocery items with expiation dates only a few days away. I've shopped at your springfield store, they don't have any problem stocking their shelves or keeping shopping carts available IN THE STORE. For myself, about the only thing your W 11 st. store is good for is maybe buying apples, oranges and bananas. When you remodeled the W 11 st. store, I went from a good and pleasant store to a disorganized, unpleasant and very frustrating store. I'm now going to drive to Safeway on either Coburg or W 18 st. for my major shopping needs. They don't seem to have a problem keeping their shelves stocked or carts in the store. My review is based on not only today, 3-4-2024, but at least 4 other days within the last month or so, ALL with similar experiences and results. read more

Have shopped at this location for sometime because it convenient. Went today and there were several items on sale. , one of which were raspberries. Got to the check out counter and we had a new cashier named Ron. Very nice guy. I mentioned that we had raspberries but I couldn't find the electronic coupon. He pointed to his trainer and said she is the one that knows everything. That might be true except for customer service and humility. She was a "B" to us. While checking out I said, it doesn't appear it took off the discount on some items. She said, we aren't there yet. That experience at this store was by far the worst I have had there. She must hate the holidays by the way she treats people. read more

On of the filthiest stores we have visited. Dirt and garbage under brokendown seating, limited chairs, and scratched up tables. Starbucks should reconsider providing services here. Cramped space and disgusting surroundings. read more

Absolutely the worst customer service I have ever received. I thought this company had more integrity. It is just another corporation just like any other Walmart. It might as well be called Fred Mart. read more

Well if you're from out of state do know that they actually expect you to bag your own groceries half the time!! No where in the huge state of Texas was I expected to bag my own groceries and price gouging wasn't done there to make up for baggers!! . I checked out at the little south exit near the gas station. The girl scanned all my items and rang me up and stood there just staring at me. With the bag I purchased sitting in front of her. On the other side of the counter from me down low. When I check out back home especially if I have a lot which I didn't today!!! I help. So I started filling the bag I brought with me. She just continues to stare. And not fill the bag sitting right in front of her. I ask is that one full. She's like no why did you need another?!? I said No but it's kind of hard for me to fill it way over there!! And snatched it away from her. If you expected me to bag my own grocery put some damn signs up! So I am aware!! There is definitely not much hospitality here, like there is back home!! Also lower your damn prices then if u want me to bag... Easily everything is marked up here. I'll take my business elsewhere next time. Only gave a two star only because the store was nice and clean, the service and the prices sucked! read more

I came to Fred Myers with my 87 years old Mother in law and a walker. My mother in law asked the cashier who was not busy about the lawn chairs. The man's answer was "this is my first day I don't know anything. " I laughed and said. Your training department would have a heart attack if they heard your answer. You better come up with a new answer bud. So. after with no assistance I went and found the chairs..I asked if someone could help us load the chairs he said." I'm not thinking so " I was laughing but I said im not liking your responses. You need to get it together buddy. WTF? read more

$40 for a 5 pack of Hanes boxer briefs. The same SKU is on Amazon for $19.21 and a ten pack at Walmart is $28.98. I've really been into Fred Meyer/Kroger because of the higher prices but this is grossly exorbitant. read more