Freddy's has remodeled since my update, yet it remains the same.
The good things:
- More space than the previous layout
- Dedicated health food aisles
- More options and wider variety of Alaskan-sourced products
- Neat cheese bar
The bad:
- Many notes from my previous review still linger. Crappy parking lot, hard to find employees, lack of reliable product.
- Every time, and I am not kidding, every time I go, *something* is marked incorrectly. I watch the checkout screen like a hawk because of how often this happens. Sometimes something is 20 cents off. Sometimes, it's a dollar. I don't care how much of a discrepancy there is -- I will say something and it's really %&#*# annoying that they can't be arsed to update their price tags. This has become such an annoyance, I have started going to other grocery stores because I'm sick of incorrectly displayed prices.
- I said it before, and again -- the produce can SUCK. It's sometimes the worse. BE WARY OF GOOD DEALS. Do not, I repeat DO NOT, buy things on super sale. Limp, sad lettuce with blackened edges on the leaves. Strawberries on the cusp of molding. Cilantro that smells rank. Tomatoes with black spots and bruises. Bell peppers that wrinkle when you pick them up. This kind of crap I'd expect from a far-flung village store where bruised avocados sell for $4 each, not a major chain in the biggest city in the state. Fred Meyer should be ashamed for their piss-poor produce.
- Major price jumps. Don't be fooled by the "great low price!" sticker you'll see by stuff. I just noticed today that a particular brand of lemonade used to be $2.19 (which was a steal!) and now is priced at $3.49!! The knock-off, corn syrup, "juice-flavored" swill is now $2.19. Some of their "great deals" are anything BUT!
- The disgusting apathy of their employees. On two separate occasions, I was seeking out a particular spice in the bulk section. Nothing weird, nothing unusual. And both times they were out. And both times, months apart from each other, was the same irritable young woman. I requested the spice and in a voice reminiscent of Daria's acerbic tone without any of the wit or smarts said, "No. If it's out, it's out. She doesn't come and fill them until tomorrow." Okay. That's cool. Who's she? Should I care who she is? Is she the magic spice fairy? So the spice is in the back (yes, it was) but only the designated spicy fairy is permitted to refill the cheap plastic containers so I can buy some? Apparently so. The second time this happened, when the cashier asked if I found everything okay, I said, "No, I did not, and I would like to speak to a manager" who made a half-hearted attempt to remedy to situation but did clarify that if a product was not on the floor and was in stock, the employee had to go get it.
- The alcohol store is annoyingly understaffed during the busiest times. My husband refuses to buy beer there anymore. There will be a line snaking around the vodka and behind the beer at 5pm -- and there will be ONE employee. The ONLY times I have ever seen there be two employees is when they're changing shifts! I think one rare time during Christmas, there were two. I should have taken a photo to document this event as rare as Halley's comet.
- I bought husband some ground beef and when I got home and opened up the package, it reeked and was grey inside. Trying to keep from vomiting, I threw it away and called the corporate number. Not an apology. The rep on the phone was bitchy and curt and told me I had to take the meat back to the store for a refund. How about telling your store to stop stocking rancid meat?
- The apparel section is woefully understaffed. The last time I went in to try a few pieces on, I accidentally dropped my sweater and when I picked it up, I realized it fell in a wet, sticky pile of what I could only identify as human baby batter. I just about barfed and I had to hunt someone down to say, "Hi there, I dropped my sweater in the changing room and there was SPLOOGE ON THE FLOOR." Clearly, no one had been around the area for a while or had conducted a dressing room check. I was so, so, so, so, so grossed out I ended up calling corporate (for what it's worth, the employees I talked to were horrified and apologized) and eventually connected to the assistant manager who said that none of his employees actually reported it until he went and talked to them. I was offered a gift card to replace my sweater that I had to throw away. That was appreciated.
FM ticks me off because they don't really have to try. They know a lot of Alaskans rely on them for not only groceries, but other sundries, furniture, and clothing. So they can take advantage of that. They can sell us bad meat, rotten vegetables, and practice dishonest pricing, yet laud how great they are and how they have the best prices. In all honesty, I've started shopping more at Crack Carrs because while I may have to duck behind an aisle when a brawl breaks out, at least my apples are fresh. read more