I am very pleased with my first visit to Franwin Pharmacy and will return again. I was assisted by Lynette and Rosa that gave wonderful customer service in which I haven't had in a long while. Both were attentive to my issue and needs. They showed great effort in finding the necessary equipment I needed. They exhibited great interest in alleviating my discomfort and pain, with unbelievable patience. Lastly, they both were very knowledgeable and helpful while instructing me on how to utilize my equipment. I value that type of service. Overall, the staff is very professional, friendly and caring. read more

Lynette and Rosa were extremely helpful in filling a prescription for compression socks. the care they took to measure and show me the proper way to put them on and remove them made my life a lot easier. you may think it is a simple task, but with several health issues, this was not easy. I will return for all my future needs. Ray M. read more

Unlike some of the other reviews here, I've found that if I couldn't find a prescription at one of the national pharmacies, these folks have been great in getting it for me. They've been communicative and friendly. read more

My friends and I recently went to Franwin to purchase compression stockings. Lynette and Rosa were knowledgeable and professional in addressing our individual medical issues and concerns. We were measured and shown the proper way to put on the stockings. Lynette then showed us a video and texted it to us. Lynette and Rosa are a definite asset to this long established Pharmacy. Lois, Dolores, and Marie read more

I needed a simple compound to make pill easier to swallow using a capsule or a coating. Pharmacist Lady was able to speak with me on phone and then she took my number rather than have me wait and did call back. Ultimately the "Unfortunately" word came out with no we can not (or will not ) be able to do that. Images of their pictures (no pix of mine) I seem fine as do a few of the other compound drug store pharmacist places. Place notes that it has been in Mineola there for decades and is a family run organization which again is nice to see the doration of the business. There is a phone number along with their address and it is good to check hours. Insurances may or may not cover and you'd have to check what you have, you would need a prescription too. So, for those that can use the service and have what they need it is a place to check. As for me "Unfortunately" yet again I have to figure out something else. read more

Why say open on Saturday if it's closed, I needed my medication and they simply couldn't just show up, I recommend picking up from Walgreens since they have better hours. read more

For the most part, my experience at franwin has always been a pleasant one. They have always taken good care of me. Except for the two female pharmacists, mainly on Mondays. Who have been nothing but nasty and rude. I believe one of their names is Jeanette. She needs to retake a HIPPA course because shes always yelling out patients info and medications in front of other customers. She makes you feel very unwelcomed and uncomfortable. Asking a pharmacist questions about my medication shouldn't cause anxiety. I feel sorry for the people that work with her because she lacks empathy. Ive seen many people in the reviews complain about these two specific pharmacists. Jeanette has no compassion for patients and thats no place for someone who lacks human empathy to be. Ive seen multple people complain about this same woman. Its a shame bc the owner is amazing and the other staff have always been amazing. She needs to go 1 read more

I needed a power lift recliner due to back issues. I searched & searched for a local Pride Dealer so I could sit & try a Pride recliner. I went to Franwin Pharmacy in Mineola, NY. I found the perfect recliner. It's a VivaLift, PLR-958, the Legacy model. Lynette helped me. She had so much patience & understanding helping me. I arrived with a yardstick since I needed the seat to be a certain depth. Lynette was very knowledgeable about the features of the recliner. Ordering the recliner was easy. They had the color recliner I liked in stock. On April 24, 2023 I purchased the recliner. On April 28, 2023 the recliner was delivered. I received a phone call letting me know the delivery was on its way. Rosa & the gentleman were awesome. The delivery went so smoothly. They set up the recliner 1, 2, 3. They took away all the packing material. They're wonderful. Rosa gave me the info & reminded me I need to register my recliner. I registered my recliner the same day I received it. The registration process was simple and easy. Thank you also Lynette for sending me another seat cushion for my butt and spine. The cushions are wonderful and so reasonably priced. Now I have 2 cushions & don't have to move a cushion from chair to chair. This recliner is beyond awesome. You guys take pride in your job. You're an asset to the business. It was such a pleasure meeting you and having a positive and uplifting shopping experience. If anyone needs health items, go to Franwin Pharmacy. read more

Franwin Pharmacy - Upright position - Drugstores Near Me - Mineola, New York

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Took my mom there for the first time for compression socks, mom has difficulty walking due to swelling of feet, Lynnette's care & thoughtfulness went above & beyond. She took time to show me where parking garage is, spent time explaining about the socks, measurements & ordering process. We never felt rushed or forced to buy something we don't need. The other staff also very friendly & polite, such a lovely little place to get all your medical needs. read more

I am dealing with elderly parents. I called Franwin today for a back brace and the staff there stayed on the phone with me, while I was at work and had to put them on hold. The young lady who helped me (I do not know her name), was so patient with me. I was looking for a back brace and did not have measurements. She literally stayed on the phone with me going through all the measurements and what have you. It is clear the staff at franwin cares about your issues. And for this I am thankful. It has been quite a task navigating through the health care system. The staff at franwin were not only helpful at the moment, they offered future help. There is nothing like a mom and pop shop. read more

Looking for quick effective pharmacy? Keep looking. 45 minutes to pick up an order I was called and told was ready

I am so impressed with this pharmacy. One of my doctors gave me a script for a compound mixture. My neighborhood pharmacy doesn't do compound mixtures, my doc said Franwin Pharmacy can definitely do it. I believe the gentleman that I spoke to in person was the one that explained the cost and how to use it. I wish I could remember his name. It was worth getting stuck on the Southern State Parkway from Queens to Mineola to pick up my script. I also pick up a few other things while I was there. The staff is very knowledgeable and helpful. read more

The staff here was lovely. Considering how small pharmacies are losing to the big guys it's nice to have somewhere else to go. This place was recommended to me by my pediatrician and if I'm in the area I'd have no problem stopping back in for something. Though I will say the shelves are not full. There's no way for them to have everything. Still good experience. read more

Best pharmacy staff ever ! Tricia, Allen & Tashi helped me when my own pharmacy would not ! I was a first time customer but they went beyond what my long time local pharmacy would do. They helped me get affordable prescriptions that I needed quickly and corresponded with my physicians office to make sure I would be comfortable and quickly made a compound RX that I needed and at an affordable price .Can not say enough good things about how caring and helpful they have been ! read more

i was in dire need of a mattress for my 8 year old daughter who has severe special needs as she had ruined her old mattress. Lynette at fran win researched mattresses, called the manufacturers and sent me photos the very same day! i had the new mattress for my daughters bed within a couple of days. what a beautiful person Lynette is! what a wonderful pharmacy! thank you so much Lynette and fran win!! read more

Wonderful pharmacy! The staff is amazing, caring and very friendly. Anthony, Lynette and Rosa went out of their way to accommodate us. Everyone there is extremely helpful and knowledgeable. By far best pharmacy I've ever been to. They're all about service and customer care. Such a nice change from the chain pharmacies. I will continue to shop here. read more

Great local pharmacy without the hassle of the corporate chains. Although parking may be difficult at times, they are helpful and convenient with knowledgeable service and fair prices with or without insurance. Highly recommend these guys! read more

Very nice and polite people. We live 2 blocks away and I am happy that we have this pharmacy close by read more

Let me tell you something about this Pharmacy. What a professional, clean, and great place this is. The staff is very professional and very caring. It's important. They are under a lot of stress during these times and they really helped me out. Thank you guys keep up the great work and thank you Anthony for running such an amazing pharmacy. read more

It used to be better, they are very overpriced, and the staff isn't as friendly as they used to be. I was ignored for about 5 mins until I interrupted two girls having a conversation that had nothing to do with work. read more

Very handy pharmacy to have in the neighborhood. Albeit small, this pharmacy offers most essential medical necessities at a fair price. Friendly and courteous staff. Glad to have this resource nearby. read more

Allen, who I think is one of the lead pharmacists here, was a tremendous help at a time that I couldn't need it more. I suffered from recurrent aphthous ulcers and he told me they were getting a shipment of 'Debacterol' later that day, a super specialty product that not a single CVS, Walgreens, or other independent pharmacies carried. I was told they were going to receive a shipment the same evening itself. I kept following up with him once evening came, it finally did in fact arrive and I was able to solve my excruciating pain. This pharmacy is quaint, independent and you truly get a locally-owned feel the second you walk in. You are more than just business to these guys. Highly recommended. read more

A nice friendly mom and pop pharmacy. If you don't have insurance they take they give discounts but still don't come cheap. But they have things that the corporate pharmacies don't have which is very helpful. read more

The best pharmacy on Long Island knowledgeable friendly and awesome especially Alan!they always take care of your needs very professional and I highly recommend this pharmacy even if you need to travel to get there read more

Excellent pharmacy. Work at Winthrop and use it for my family's needs. Friendly staff and pharmacist. They carry some hard to find baby lotions and ointments. read more

I was simply trying to drop off a prescription for my mother today, for only 6 pills of a strong pain killer. The staff while polite clearly gave me some run around (wasting my lunch time I was at work just a few streets away) said they did not accept my mothers insurance but then offers me 100pills for 600 dollars rather than filling my mothers prescription for only 6 pills. Very odd way of doing business. I wouldn't recommend this place it seems shady. read more

Best pharmacy ever. Anthony is a knowledgeable pharmacist who I trust. I would never go to another pharmacy. The service and products are just unmatched. Amazing store, amazing staff!!! read more

I grew up in Mineola and knew that Franwin always had what you needed in surgical supplies so I called this morning to ask for a specialized item for my son. I spoke with Russell who had the item just not in the size I needed at the moment. He genuinely felt bad that he couldn't help me but he gave me the number of another surgical supply store nearby. He clearly cared more about helping me than making the sale. I don't live in Mineola anymore but Franwin will always be my first choice. read more

I got my perscription filled and they shorted me ten of my pills so I called them to let them know they shorted me. So I asked them to check there inventory but he didn't, all he did was ask the boy that was in training who actually filled my script... then he tried to tell me that I lost ten of my pills. I didn't lose them, he just didn't wanna admit that they made a mistake. Never again will I leave a pharmacy without checking my bottle. And I hope u do the same read more