I am fan girling a little over Frank.
I visited my folks over the holidays from NYC and started researching Lubbock area boot repair shops while I was awaiting my flight. I was wearing my inherited Lucchese boots and I WISH I'd taken a before photo. I've worn them a LOT in the couple of decades I've owned them and both back heels were worn down at an angle into the wood (to the point that wearing them was forcing my knees out of alignment), the wood layers were coming apart, the front sole toe border was worn down to where it met the leather on both shoes, the (originally dark brown) leather was dry and stripped of color in places.
Arrived in LBB and mentioned to my parents that I'd looked up repair shops and Frank's had popped and they immediately knew who he is. Turns out, my dad has been taking shoes to him for decades.
We called him the next day, he confirmed he was open so we went by to take my boots and a pair of dress shoes for my dad.
When I plopped my boots on the counter, Frank let out a little "whoo". (I TOLD you they were in bad shape.) But, he quoted a reasonable price and even rushed the pick up date to accommodate my imminent departure.
When we returned the next day to retrieve our footwear, I couldn't believe my eyes. My beloved but formerly oh-so-sad boots were once again made for walkin'. read more