I have not personally paid for anything from the store but have dealt with the staff on multiple…read moreoccasions for my boss. I was picking up some shirts my employer had ordered and I was warned that it had been a nightmare to get them ordered and to prepare for the worst. I was pleasantly surprised when it was a quick and easy pick up! Once we pulled the shirts from be bag we quickly just tore tags off and hung them up. When it was time to use the shirt we noticed that a white one had brown stains all over it (looked like dirt). I tried washing it with stain remover to no avail. I called the store and they said to bring it in. When I did they proceeded to politely argue with me about whether the stains were present when we picked the shirts up. To their credit, they do check each shirt for size and color before they put them all in the bag so I understand that it seems unlikely that a white shirt would leave the store with unnoticed stains. But it happened. The conversations were awkward because I was trying to explain that I knew for a fact the shirts had not been worn and that I was not the buyer anyways. I noticed tones of annoyance in their voices which made me uncomfortable. Eventually they brought the shirt back to me with a "pretreatment" that smelled so much of sharpie that I had to drive back with the windows down. I washed the shirt with the treatment and it did take some of the stain out but not all of it. I called again a day or two later and they said they would reorder if i brought the shirt back in. I appreciated that they did not argue with me BUT... As soon as I walked into the store the girl at front (same as the previous time if I remember) did not seem willing to honor the agreement made on the phone at first. She politely reminded me of the procedure of checking shirts before sending them out which I was fully aware of. They did end up taking it and stating that they would reorder. I tried to smile and speed politely but the employees I spoke with were not returning the love. It was uncomfortable at best. The shirts done properly did look nice and they did eventually make things right but I would not use this service for myself based on the two uncomfortable encounters I had. I understand mistakes and weird things happen but I would like to have been treated with more respect instead of suspicion and annoyance. UPDATE: 26 days later I called to check in the shirt and they said they had it. Going in to get it was easy and pain free. I was treated with courtesy and respect this time. Not sure how to feel after 2 nice and 2 not so nice visits.

The manager of this place is hurting their business. She keeps slipping set up charges on…read moreeverything I have done. They already changed set up but claims if the size or color changes it must be charged again. $25 fee every time you walk it the door. The owner needs to watch this person.

Very responsive and never once did I feel like I was being told things that were not true. Had a…read morelap top that was not loading and it took a week to fix and after many long hours of troubleshooting they found the issue When they told me the price I felt horrible. Really should have cost more that what I paid but they were happy. Highly recommend these folks.

My experience here was mediocre at best. Part of it can't really be blamed on the company; with the…read moresupply chain the way it is and under a heavy workload, one would expect any repair to take a while, but for God's sake it was a broken laptop screen. I could have replaced it myself for a third the price and a sixth of the time. And next time, I will. That all being said, if business ever slows down over there, and shipping costs and times ever go back down, it's a good place with good service. They charge you a lot for labor, though.

Jorge Pena the owner is very kind and did an excellent job in our order. Will be ordering more from…read morehim. Highly recommend!

Best place in town. Excellent dry cleaning and better service. I took in my jacket and said I…read moreneeded it done for the next day, and they had it ready for me. I highly recommend American Cleaners & Laundry.

I had my pants and blazer jacked altered and dry cleaned here. They promised it to be done e in one…read moreweek and it was! Total bill was $44.00 for everything. I highly recommend this place!!

Grant is the best! He has made multiple repairs for my boys game consoles and Nintendo switch. He…read moreis fast and fair and goes beyond typical expectations on communication and customer service. If you need computers designed or any game repairs or questions, he's your guy. Highly recommend. Tory and Micah

I had some drifting Joycon joysticks, so I contact Colossus on FB, and the response was immediate…read more He came to pick my Joycons up in the morning, and returned them to me in the evening. Super fast. So fast - that I asked Colossus to do a HD clone to an SSD THAT night, and received my MacBook back the following morning! Great quality service!

Not sure if this place is still open or not. Both times I stopped by they were not open. I went…read moreduring the posted hours, but there was no one there. They did have a handwritten note taped to the window abut being closed until.......No clue what it said. Could not make out the words, dates or time. It was poorly written.

I am fan girling a little over Frank. I visited my folks…read moreover the holidays from NYC and started researching Lubbock area boot repair shops while I was awaiting my flight. I was wearing my inherited Lucchese boots and I WISH I'd taken a before photo. I've worn them a LOT in the couple of decades I've owned them and both back heels were worn down at an angle into the wood (to the point that wearing them was forcing my knees out of alignment), the wood layers were coming apart, the front sole toe border was worn down to where it met the leather on both shoes, the (originally dark brown) leather was dry and stripped of color in places. Arrived in LBB and mentioned to my parents that I'd looked up repair shops and Frank's had popped and they immediately knew who he is. Turns out, my dad has been taking shoes to him for decades. We called him the next day, he confirmed he was open so we went by to take my boots and a pair of dress shoes for my dad. When I plopped my boots on the counter, Frank let out a little "whoo". (I TOLD you they were in bad shape.) But, he quoted a reasonable price and even rushed the pick up date to accommodate my imminent departure. When we returned the next day to retrieve our footwear, I couldn't believe my eyes. My beloved but formerly oh-so-sad boots were once again made for walkin'.

I've been here twice and could not be happier with my piercing experience. It's clean,…read moreaesthetically beautiful and the staff are very nice. Patrick was the piercer both times I went. He is helpful if you have questions or want advice on piercing locations. He's willing to mark you up and move things around as you both collaborate on your piercing. At one point I had 3 appointments back to back with some relatives and we all got to pile in his back room and hang out while he worked. His technique is very clean and I saw zero red flags. Speaking of flags, he has always been nice, funny, professional and zero creepy vibes (I know plenty of women that prefer female piercers but this dude is a walking green flag). Will be back very soon!! 10/10

Took my daughter here for piercings. Very nice and very clean store. The people who work there are…read moreabsolutely amazing! Thank you

Expert alterations and reasonable prices. Be sure to bring cash! Jon's does not accept checks or…read morecredit cards. The good news is that keeps prices down.

I had a great experience here. I wanted a dress modified for breastfeeding and they were able to…read morework with me and it turned out better than I could imagine.