I just had some ring engraving done....Teresa helped me and discussed the job with me. I just…read morepicked it up. I am thrilled !!! Really, I had checked all over town. Some engravers can work on the outside of rings. Others can only work inside the ring. And I'm not criticizing anyone!! I understand that different craftsmen have their specialties!! But Thacker did the complete custom engraving, and I love the result!!.....and I felt the price was fair. If I have any jewelry repair, or custom need, I will definitely go back to Thacker ( & hopefully be able to connect with Teresa!!)

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

ORIGINAL: Mr. Keith is the nicest man and the most helpful! Customer service is top notch!…read moreBeautiful pieces of jewelry in a non-pushy atmosphere. Mr. Keith is a jeweler and not a salesman. If you know anything about gemstones, the quality he has is top-notch for extremely competitive prices. Compared to Zale's, Kays, and Jared's, his stones are exceptional. This is a small-town business I will support. Mr. Keith will tell you he, "wants to earn your business," and by his actions and friendliness you can tell he means it. UPDATE: I could not go into a lot of detail in my previous review, but now I can. I bought an engagement ring from J Keith's Jewelry and my original opinion of Mr. Keith and J Keith's Jewelry has not changed! They are exceptional! My first visit, I went into the store once by myself and Mr. Keith showed me some loose diamonds, I was interested in. I wasn't sure or sold on a diamond yet, but he wrote a note about my favorite stones. I asked him for help with a setting. My fiancée and I found a setting she liked at Jared's, but Mr. Keith showed me how the construction of that ring was not the best. He wasn't pushy and he did not talk poorly about the other business, just was honest. Mr. Keith helped me pick out a similar and better constructed setting and he ordered it into the store so I could see it. He didn't charge me a dime to do it and it showed he really cared. My second visit was with my now fiancée. I told her we were just going to look at a setting I found for her. Mr. Keith was SO smooth! He put the setting on my fiancé's finger, and she loved it. He said, "you can't really get a feel for it unless there's a stone in it." So, he took the three diamonds I had looked at earlier on my first visit and he set them in the ring loosely so she could get a feel for it. She of course fell in love with one, which ended up being the stone I bought. She had no idea she chose her diamond and it made the large purchase a little easier for me. Mr. Keith was totally responsible for that and I'm so thankful. Mr. Keith's exceptional customer service didn't stop there. He was helpful with payment and pickup plans (especially complicated due to COVID) and he even sent our diamond to GIA to get inscribed because I told him I felt more comfortable with an inscribed diamond. He even recommended an excellent jewelry insurance company. Months later, I've proposed, and she has said yes! We are looking forward to going in together to meet with Mr. Keith to purchase wedding bands. Thank you so much Mr. Keith. SIDE NOTE: Mr. Keith's diamonds were exceptional quality for what they were rated in my non-professional opinion. I looked at a lot of magnified diamonds online and in big box stores like Jared's, Zale's, etc. In each instance, a similarly rated diamond in the big box store was exponentially more expensive and worse looking than the stones J Keith's offered. It's rare nowadays to find a better deal in-store rather than online, and with J Keith's I felt like I was able to. The prices weren't "too good to be true" but I felt like J Keith's prices were more competitive with the online diamond stores and his prices definitely blew the big box stores out of the water. Thanks J. Keith! See you soon!

Absolutely the best jeweler! High quality workmanship, fair, honest and great customer service…read more Thank you! I love my ring!

Took me less than 5 minutes to get some links taken out of my watch. Fits great and was no costread more

Easily the best jewelry shop in town. They will take care of your repairs with ease and can help…read moreyou find anything you might be looking for. George and Gabby treat everyone like family. I highly recommend this place.

On two occasions both being my birthdays I bought Lab grown diamond earrings and was really…read morehappy,one set was white gold and the other yellow gold,but on my third purchase I wanted to buy another pair of 0.50 which is 0.25 in each ear but this time I wanted them to be Natural diamonds which would be quite pricey,I had a pair ordered and paid weekly three to four hundred dollars until I paid in full which costs over eleven hundred dollars but money doesn't mean nothing it's the opportunity to own the best of the best even though I am a male past my forties,I spoke to Becky and I placed my order and when they arrived they were not 0.50mm but 0.60 0.30 in each ear which I wanted something smaller than 0.50 0.25 in each ear or around the same size,I was a bit disappointed at the time but realized she got me more bang for my buck and she explained that they were about the same but had more bling for its size which I was really excited about now instead of having lab grown diamonds which are fabulous I now would own a pair of natural diamond earrings,At first I wasn't sure if I'd like them because of the upgrade in size,but now I realize they are perfect,I wear them every single day and clean them daily with Dawn dish soap and warm water.WOW,,,Thank you Becky for doing you to get me a great bargain.You are truly the best and I apologize for my impatience rather they'd be to big but have become a great part of my everyday life.and I also want to thank everyone who attended to me which I know are a remarkable team.thank You Chris as well.

Becky and her team at Robert Lance Jewelers did an amazing job helping me pick the perfect ring for…read moremy fiancée. I can't recommend them enough!

I recently mailed in two of my rings I purchased at the San Antonio store years ago and Susan and…read moreher staff did an absolutely wonderful job repairing my rings!! I was so excited to get them back from still the same Diamontrigue. My original wedding ring is over 20 years old and I got it back and wow it looked brand new! Fabulous work I just wished they weren't so far away!

Sharon ans Susan are amazing if you looked up Great customer services Sharon picture would pop up…read more Susan is a very amazing and talented Jewelrier whatever you dream up she can design it for you. I own many of their pieces and they are beautiful I have been a customer for many many years.

Cindy was amazing!! She is very creative and a beautiful artist that helps you find any wardrobe…read morepiece for any occasion that you may need. Highly recommend!!

The store is filled with vintage treasures for all occasions from different eras - sleepwear,…read moreformal wear, leisure wear including Hawaiian muumuus. Also shoes, hats, jewelry, and costumes. Don't miss out! This is a very special shop with a charming owner who was incredibly helpful. If I lived here, I'd be a regular!

Some of the best Customer Service I've experienced in years! I chose my beautiful Marquis…read moreengagement ring with the diamond jewelry report fromGSI! It's absolutely gorgeous! They have some of the BEST prices and really good discounts on most items! I definitely recommend them for any repair stuff as well. They have an in house Jeweler! They also offer SAME DAY if you go early enough and talk to Daniel! Other jewelry stores send it off and takes 2-3 weeks. Go see these guys!

I am THRILLED with the ring Treasures made for me. I had picked out the setting with a different…read morejeweler, but they weren't willing to make the ring for less than $1,000. I didn't want to spend that much. The Treasures salesman took a look at the ring, mentioned that they could do it in sterling silver (which the other jeweler didn't mention), so I paid extra for a rhodium dip so it wouldn't tarnish. He beat the other jewelers price by half! Also, I have skinny fingers and slightly fat knuckles, which I knew, and they put a sizer on it for free. They told me if it felt too loose, to bring it back and they'd resize it for free (even though they made me exactly what I asked for). I am very happy with my experience.

I both loathe and love Anderson Brothers Jewelers…read more It is among the more expensive jewelers in the area, but the selection is pretty large and they are able to accommodate just about any request. This is awesome...they can easily design a wedding ring, replace an obscure part of a high end watch, or hook you up with the perfect crystal for your parents anniversary. They are truly a one stop shop for swag. The problem I have with them is a bit more trivial. Anderson Bros is located is a trendier side of town where money is prevalent; if you couldn't tell by the houses and cars in the area you will soon notice when helped by an employee. Don't get me wrong, they are friendly and knowledgeable, but I always get a sense that I'm not a big enough fish for them. For example, I was given a very nice watch when I finished my masters degree. But when talking to a service rep about adding a link all he could do was mention how "you should have been given a Rolex." I tried to politely argue with the guy and explain to him that I preferred the Tag Heuer style to the gaudy Rolex bulk but he just went on and on about trivial items like the little magnification window. I basically ended the argument by referencing the fact that I was a young(er) person and didn't need a magnifying glass to tell the time; he shrugged his shoulders and replied with "but Rolex blah blah blah." Even though my watch was purchased from them, and I was trying to give them more business, the salesmen never seemed to realized that he was talking down to me the whole time.

I used to love going here. However, the service has gotten really bad. I went in this past Saturday…read moreand the older lady (who I learned was the co-owner) greeted me. She berated me for bringing a Rolex into the store. I was confused until she told me they didn't carry Rolex anymore. She took the authenticity card out of the box and then told me I didn't even buy it there so why was I bringing it there. Long story short, she charged me $20 to remove one link. This lady had the cheese slip off her cracker. Don't go here.

Charm that was added to charm bracelet and was placed backwards..when I requested to have it…read moreflipped..customer service was rude and when it was returned back to me..it fell off a week later and lost .because it with was apparently attached incorrectly ..and after addressing issue with them..they said there was nothing that could be done at that point

I was pleasantly suprised at the low cost of great jewelry. Just bought my new wedding ring here…read moreand look forward to buying more items here in the future.