We came in today to get my wedding rings sized, soldered, and the diamond set. Totally fell in love…read morewith the staff, customer service, and incredible inventory! Walked out with an unplanned necklace from the Julia Vos collection that I can no longer live without! My new favorite place in the world!

I've only been in this store 2 times, I can't really afford it. However I have had them size 3…read morerings for me. They are the nicest sales staff I have ever encountered, despite the fact that I bring in jewelry from other stores they treat me like I purchase them there. Excellent customer service!!!!

During my recent business trip, my team relied on a local print and delivery service, and they…read moreabsolutely exceeded expectations. From last‑minute printing needs to same‑day delivery runs, they handled everything with speed, accuracy, and a level of professionalism that made our workdays infinitely smoother. They even took care of secure shredding, which was a huge relief given the sensitive materials we were handling. It's rare to find a team that's this responsive, reliable, and genuinely committed to great service. They were a true lifesaver throughout the trip, and I wouldn't hesitate to use them again. Special shout‑out to Vann--thank you!

My daughter needed a large mounted welcome sign for her baby shower in Big Spring and she gave them…read morelittle notice. When we drove to pick it up, she called Reynolds Brothers and said our ETA would be a few minutes after their 5:00 closing on a Friday afternoon. No problem, she was assured they'd stay late so we could pick up the job. Sure enough, she walked out at 5:10 pm with a beautiful, perfect sign! I'm very impressed with their friendliness and professionalism. Many thanks for helping out my daughter!

I have purchased coins, jewelry and had items repaired at the vault. The service is 1st rate. 2…read morerepairs were done at no cost. The selection of jewelry and coins is incredible. If you dont see want you want, just ask, because he will bring items from the back. I love this place and go by often!

They have always greeted me and have excellent service with one person giving me their undivided…read moreattention while helping me with my selection. The price is always competitive. They have walked me through different setups and flavors so that I can fully feel confident with what I have purchased. The guys are brilliant, they remember me when I come in to the store and 9/10 they remember every customer that comes in while I am there. It is a relaxing shop to be in yet clean and very fun to shop in. I recommend them highly!

Traded some silver and gold- best prices in the basin. Izzy is professional, his staff are…read morecourteous creating an overall wonderful experience.

His staff lied about the quote, lied about calling me, and lied about when the ring would be ready…read more When I thought they were calling to say the ring would be ready, they were calling to say that it would cost $1K+ when I was quoted just over $500 for the sizing/soldering plus $50-$100 for the head. If his staff had been honest about the quote to begin with, it would have been different. But everything was last minute and when we would call, it was a different story with Nicole, who acts like every single day is her very first day to work any job ever. When I said I hadn't received a call, another girl called me to say Nicole wrote down a note that she had called me. Okay - then where was my missed call? Where was my voicemail? They had my husband's number too. There was also no other reason for her to call me other than to dispute me saying I didn't get a call and she kept arguing round and round about it. I finally asked her straight up if the point of her call was the call me a liar. She said that she was just calling to say that Isy would call me later, which is what she had just heard the other girl tell me not 10 minutes earlier. Isy then called me and was talking in circles too about how they never order expensive pieces like the magical new $600 part where I was verbally quoted $50-$100 without calling the customer first. But then he would say stuff like of course the part was this expensive and we should have just known? We aren't in the jewelry business which is why we were trusting him and the quote given by his staff. Then he told me that he decided to go ahead and just order the expensive piece without our approval despite his own policy of needing approval first when he had both my number and my husband's. At this point, I was just disgusted and said to stop everything and we would just pick up the ring and have all the work done elsewhere because I didn't trust Isy to stand by the new last minute quote. I spoke to my husband immediately and he called Isy within 15 minutes and said that he would pay the exorbitant new quote because he was sick of the rings not being done if Isy would just get them done and not bother me but deal with him after how I was treated. Nope - Isy claimed that the rings had magically been "undone" and could no longer be completed. By the way, this was all for sizing up a solitaire platinum ring (4 to 5.25) and setting a diamond in it, sizing slightly down a platinum ring (6 to 5.25) and soldering them together. This was not a giant job. All we asked for was an accurate quote and honest customer service.

MDC is a very nice place to do business. I could not ask for a better jeweler after all of the…read moreexperiences that Ive had. Thank you for considering my budget and needs.

They have removed viruses and replaced multiple screen covers on my husband's Samsung phone over…read morethe last few years. Always helpful with professional and fast service. Highly recommend this store for your phone repair. Fair prices are a bonus, too!

I went in to get a battery changed on a watch. The store is very clean. The gentleman that helped…read moreme was very nice. It took a couple of minutes to change the battery. I would recommend this store!

I visited this store and explored financing for an engagement ring and filled out what I was told…read morewas a simple financing application. At no point did anyone verbally tell me I was applying for a credit card, nor did they show me any written disclosures. Later, I discovered they had actually signed me up for a credit card without my knowledge or consent. When I called to request copies of the paperwork or any disclosures, they were unable to provide anything showing that I was informed or that the required terms were presented. Regulation Z, the Truth in Lending Act, requires clear disclosure of APR, fees, and terms to be provided before a credit card application is submitted. None were given to me, and they couldn't produce any documentation afterward. Very disappointing and not the level of transparency customers deserve. They also qouted me $2,000 above the price of the same ring another local jewler was able to custom make for me.

The order was for a ring. It was a little bit more than $2000.00…read more Although the diamonds are beautiful, it was supposed to be white gold. They didn't provide the ordered product. They just told my uncle (who has spent enough there... unbelievable)... They said they could spray something on the unwanted yellow gold, and they did. Whatever it is makes it look like "white gold", for about a week. They just told him he could go back to have it "resprayed" as needed. He has been a longtime customer. After spending, at least, fifty thousand dollars... They wouldn't replace the ring as it was ordered. Simple. White gold not yellow. Gross experience. DO NOT RECOMMEND!

Pity the entrepreneurial owner of a small business. He plays his craft with such skill and…read moreexpertise that would take a "chain" jeweler 6-8 weeks to order and receive a waylaid part. At D'carrolls, the consummate craftsman disappears in the back, gives a knack a paddywack, and sends you on your way a little bit shinier for the effort. If he can't fix it then don't be a cheapskate-- it's unfixable, so go ahead buy a new heirloom.

I have a very expensive unique was I bought overseas that ha been sitting in my jewelry case…read morebecause I could not find a shop to repair it and was to about D' Carroll's Jewelers and so happy I did as he was able to get the watch fixed, did an exceptional job and working properly