Fantastic service! I have used them multiple times and have always gotten what I went in for…read more Recently they got my jeans back to me in less than a day! Will continue to use them for any of my alteration needs.

Our itemized bill was broken down as follows: Brown Jacket…read moreSleeves--$35.00 Brown pant waist in--$18.00 Hem (husband specified cuffs but she wrote hem)--$14.00 Suspender Button--$10.00 I went TO THE STORE with my husband, the suit, photographs of the original work, and the receipt. The woman with whom I had spoken on the phone previously came to the counter. She argued about the placement of the buttons and said she would fix the sleeves and the pants. I had already fixed the pants and told her she would not be doing any further alterations on this suit. I told her I wanted a refund on the pants and the sleeves. The waist was correct and I agreed to pay for the suspender buttons because two of the buttons were correct and she did supply all four buttons. She was obviously angry and still does not admit the work was sub-par but we were refunded $49.00-the price of the sleeves ($35) and the "hem" ($14). Again, I have seen beautiful work done by Jenny's on women's clothing. She did make right on the refund. It is a shame that it took such ado to get satisfaction from this company.

I will never use this business again. The Alteration for a bridesmaid dress was not done properly…read more when we went in to get it corrected or a refund the owners daughter wanted to argue with me she kept taking in spanish so we wouldn't understand what she was saying to the seamstress however I told her I am Hispanic and and I understand everything you are saying. she was very rude and very unprofessiona. when I asked to speak to the owner she kept saying she was on vacation and would not give me her number. .

I was very pleased with this shop. Their work was excellent as well as affordable. My dress was…read morealso done in a timely matter. The staff was very friendly and warm. I will definitely use them from now on. Denease

The ladies here are soooo sweet! They are fast and GOOD at what they do. I got a bridesmaid dress…read morealtered and it only took less than a week to get back. The other bridesmaids went to David's Bridal, ended up spending WAY more money than I did and had all sorts of loose threads coming off their dresses and weird stains all over them. My dress was so well altered the difference in quality was incredibly obvious. I will always come back here for any and all altering!

I guess my retired alterations lady, Hao, spoiled me. Nothing compares to her alterations but,…read moreshe's retired so I thought I'd give this place a try. This place leaves me disappointed. The two pieces I had were fairly simple: one piece, the hem partially fell out so I asked them to repair that and the second piece was a satin blouse that only needed some minimal stitching. The stitching in the satin blouse fell out 2 days later. The hem, you can tell where the tension on the sewing machine was a little too tight and doesn't match the rest of the hem. The pricing is inexpensive but, you get what you pay for.

Only get my shoes from here now. They have an excellent selection and great staff who are…read moreknowledgeable about foot conditions and helping get people into the right shoes.

Came here in search of a specific Hoka that the orthopedic surgeon recommended me to get after a…read moretrimalleolar fracture. What do ya know, they were having a huge tent sale outside with a wide variety of great brands on sale $89.99 and below. By the time we arrived the sizes were picked over so what I needed wasn't available. We went inside and were immediately greeted by a very helpful and knowledgeable associate who had me in some Hoka Bondi 9s that fit my brace within 5 min. I was out the door in 10. Great service. Great selection and the same price as online and other shoe stores. Support local and small business!

TLDR; Do yourself a favor and go here…read more I had a mildly complicated bridesmaids dress from Haley Paige Occassions that I needed altered. It's this beautiful English netted dress but there were layers of netting, lining, and something happened during production and the front was pulling upwards when it was worn properly. I didn't want the dress to be overly edited because I wanted to sell the dress once I was done. I also couldn't get it altered at the store I bought it from because it was 5 hours away, so I found V through google and yelp. I wanted someone who is knowledgeable and experienced with special occasion dresses because it's a different beast than a traditional hem and strap adjustment. Not to mention, I had been loyal to another alteration place in the area and their quality of work had been steadily declining while their prices were increasing. V did such an excellent job. She truly understands the way a dress is supposed to flow and move when one is walking. The hemming is beautiful and clean. She addressed all my problems and the dress fit PERFECTLY. The pricing was absolutely reasonable for the amount and quality of work. She made me feel comfortable, heard, and the dress was finished in a timely manner. When I told her my issues, she showed me options and we worked from there. I am so pleased. Thank you so much.

Brought a David's bridal bridesmaid dress in. Needed alterations (1 inch hem and brought in at the…read morepleats) done in 1 week time. There was a rush charge, which I understand ($75). Total for alterations would be $255. Which is more than I paid for the $199 dress. When my husband picked up the dress a mother and daughter were picking up their dress after their quote and leaving because alterations were more than their dress cost as well. I took it to another location who had less seamstresses, got the alterations I needed and even altered the slit in the leg for me too, for $75. Completed in 2 days. Also I had an appointment made for 1 o'clock and the store was closed, someone showed up at 1:22. No communication. Staffing was friendly, so 2 stars.

When I brought my barely double digits daughters to Wood's Boot City in Lubbock, TX, back on July…read more21, 2024, I was not impressed. The two young guys working that day were nice, but sure were lazy. I inquired about big kid cowgirl boots. One employee walked us back there but gave us the sense that they didn't have much therefore he wasn't going to help anymore. It seemed like with their nonchalant attitudes, the lack of size availability, and slim pickings in other sections that they were either short on supplies or going out-of-business. It seemed more like Wood's Boot Town. Their kid's boot's prices were similar to Cavendar's and other nearby western wear stores: + Kid's desert scene boots = $69.97 + Baseball thread boots (yes, that's what she wanted because "they are super comfortable, Mom.") = $58.50 Not hard to find, but kind of "out yonder" over on 19th Street west of Loop 289.

Nice people but going out of business. Ordered some Wranglers. They said they would call but might…read morebe 3 weeks. Could not get them to answer phone so went to the site. There were signs everywhere "Going out of business ". They had to of known. Got my pants but they were not going to call to let me know they were in.

Expert alterations and reasonable prices. Be sure to bring cash! Jon's does not accept checks or…read morecredit cards. The good news is that keeps prices down.

I had a great experience here. I wanted a dress modified for breastfeeding and they were able to…read morework with me and it turned out better than I could imagine.

Blair (at the Kingsgate location) was very warm and personable, and helped me feel at ease for what…read morewas a new and honestly intimidating prospect. She was patient and helpful to look at many suits, materials, patterns, etc. and always let me look around and try on at my own pace. I never felt pressured and encouraged. I appreciate her help and experience! This store was a pleasant find in Lubbock, highly recommend!

My family and I went to h.g. thrash in Kingsgate, looking for a tux or suit for prom. We were…read moregreeted with a monotone "Hello." by the older white gentleman who was balding with a beard. We asked what tux's or suits they had he showed us two options and quickly walked away to another gentleman leaving us with questions unanswered and feeling like a waste of time. We will not be returning for any of our needs.