We had to wait about 10 minutes past our reservation. No big deal there. The restaurant was nearly full but not crowded by any means. People were coming and going. The waiter took our drink orders; came back a few minutes later and took our food orders then the waiting started. We were having nice conversations but after about 20 minutes we were wondering what happened to the food. The waiter said it should be out soon. He came back about 10 minutes later and said they were plating our food. It was another 15 minutes before they finally brought the food out. Meantime while we were waiting we were serenaded by a 2 year old child pitching a fit at a nearby table. It took forever before one of the parents took the child out. I know how it is with small children, I remember that we had to take turns eating and sitting in the car with the unruly one. But please have some consideration for others. We expected a pricey meal but the food was mediocre at best. I have had much better steaks at Texas Roadhouse. With the very long wait and the disturbance going on, it will be a long time before we return. read more

A very exclusive restaurant located inside a relatively new contemporary hotel in Salem, Virginia. Wonderful decor and ambiance, this restaurant is undoubtedly top of the line. With excellent customer service from all of its staff, from the manager, to the host, to the servers, it greatly provides quality and value to justify their high prices. Their drink and food menu are exemplary in content and variety. My Juice Martini was refreshing, fresh bread and whipped butter appropriate, the Scallop appetizer delicious, the Wedge Salad with Blue Cheese dressing amazing, as well as the baked potato. And the bread Pudding dessert made with Krispy Kreme donuts was outstanding. However, my 14oz Filet Mignon was disappointing in the way it was cooked. The quality of the meat was tops, but I specifically requested it be cooked medium rare, and it came out burnt and overcooked on top and around the edges. Making this area dry and un-enjoyable, and spoiling the gourmet steak dining experience. Frankie Rowland's Steakhouse high reputation expectation was disappointing. Having had an extraordinary dining experience in Frankie Rowland's Steakhouse main restaurant in downtown Roanoke, and because of the excellent customer service that I received here, I will give this restaurant the benefit of the doubt and give them a 4 Star rating, hoping that after the manager and the owner of this top restaurant read my review, they quickly will take action to remedy this unfortunate situation so that it doesn't happen again in the future to me or any of its customers. read more

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The pork chop and fillet were outstanding as were the creamed spinach and Brussels sprouts!!!! My husband and I split our dishes. We also had a wonderful waitress but didn't get her name! The cocktail choices are also creative and tasty -- I had one infused with lavender! Our first time visiting here but we will come back!!!! read more

Frankie Rowland's - Salem - Cocktails - Steakhouses Near Me - Salem, Virginia

Had dinner with a friend recently and it was hands down one of the best meals I have had while in town. Reservations are necessary. A true old school Manhattan style steakhouse and seafood. White table cloths, service staff dressed to match with a brigade of servers. Frankie's is perhaps the most highend steak in the area. A stellar wine list, menu is ala carte. If you like steaks this is the place, also great seafood which is where I went. My buddy went turf and myself surf. Along with a couple of great sides and a seriously good wine. The leisurely meal was well worth the time and effort. My Seabass was cooked to perfection, in a beautiful presentation and simply sublime. My friend said his Filet was also incredible and cooked spot on, from my observation I would agree - a near perfect medium rare cook well seared and presented beautifully. We sat and had a great relaxed dinner, with stellar service in a comfortable, luxe environment. All in all a great choice for dinner. 4.5 Stars rounded up for the great staff and excellent wine selection 01029 read more

Honestly the oysters were amazing but that's all that saves this place. Our waitress was very nice the issue was the food. The steak was okay in the center but extremely charred on the outside it made it super dry and just tasted like grill. Also whatever cheese they use on the baked potato doesn't melt well so it became a large block. Nice place inside lovely bar. read more

Frankie Rowland's - Salem - oysters - Steakhouses Near Me - Salem, Virginia

Restaurant week. Delicious as always. Service is impeccable. ______________\\_______________ -------- read more

Will be back, great service, atmosphere, staff, and cool patrons. A needed break after a long week.

Don't take my reservation if it's going to take 20 minutes for a drink and over an hour for food.

Beautiful decorated upscale restaurant. Food was delicious had salmon with sautéed pecans along with a side of mushrooms sautéed in wine. They were delicious. Very courteous and knowledgeable people. read more

Kind hostess Fresh and lively ambience Sat in the comfy bar area (little noisy needs some noise abatement materials) Amazing service! Attentive prompt polite kind sincere and happy My wife and I split the large fillet and it was incredible! Tasty crust perfect center! Great flavor, beefy and low fat. Ribeye was great too! The potatoes au gratin were smack yo mama good! Flavorful cheese little crust on top and pop!!! I'd pass on black pepper risotto while cooked perfect there are better options. Ceasar wirh anchovies was great! Let's talk dessert... damn fine crime brûlée!!! Silky creamy classy flavor well brûléed with a scrumptious sugar! Chocolate cake was good not great except for the first Molten bight which was great! Oh yeah the house old fashioned is money! I'd go again and again! read more

Frankie Rowland's - Salem - Ribeye cut in half medium rare - Steakhouses Near Me - Salem, Virginia

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My wife and I along with our son, daughter in love and grandkids enjoyed our first meal at Frankie Rowland in Salem last night. What an awesome dining experience ! The steaks were cooked perfectly and the sides were delicious! They are served family style so make sure you order several to give them a taste! We were celebrating birthdays and my wife and I for our 40th wedding anniversary. Great experience and the steaks are large enough to share. The 20 ounce NY Strip was off the chain! We will definitely be returning! read more

This was our second time there. Both experiences I will have to give a 3 star rating and the only reason why I am giving a 3 instead of a 2 was because my husband liked his steak this time. For some reason, the bread basket is something we have to consistently ask for any time we go there. I have been to the downtown location, and they usually bring that out once we get our menu and take a seat. We waited for a while after ordering our food and noticed that nobody brought us a bread basket which is fine. Eventually, once they brought it out, we noticed the bread was super stale. I have had bread from Krogers on clearance way better then this unfortunately and frankly for the price we are paying for food, this should not be an issue and the service should have been much better. We ordered the brie and it was not as good as the first time. Our main waitress being pleasant and my husbands steak being good is the only reason why I will give them a 3 starts and not four. This will be the last time we go here. For the price you are paying, it is not worth it. read more

Great food. Superb preparation. Frankie Rowlands is a high end steak house with two locations. Everything is served a la carte. They offer up to a five course meal of your choosing. They have an extensive wine list and are known for their martinis. There is no dress code but business casual seems to be the standard. We have been to this location twice. The food is great. The steaks are a bit charred for my liking (due to the salt and pepper crust) but they are SO tender and juicy that it makes it worth it. The sides and appetizers are delicious. We love the cheese board and the potatoes au gratin. The portions are great for 2 people and we usually end up take some home. The service is good. Even on busy nights (we went the weekend before Valentine's Day) our waitress was very attentive. There were a few moments that we were left waiting between courses but it gave us time to enjoy our food and our company. The ambience was nice. We sat in a room off of the main floor that has a glass wall looking into the wine "cellar"/fridge. All-in-all we really like FR, but due to the price we have to keep it as a special treat location. read more

Great food excellent service and fantastic drinks classic steakhouse vibe always a go to when I'm visiting!

Delicious food. Impeccable service. My absolute favorite restaurant in town! An absolute "must" experience. Perfect for special occasions (I got engaged there). read more

The food was delicious I recommend getting the seasonal fish. Also the service is really good. The servers are very kind. I will be coming back. read more

After a multi-hour flight delay at BOS followed by traffic delays after landing at RIC, my wife and I had to get our first real meal of the day around 8PM. Found FR's on Yelp and immediately drove over. Easy on-street parking nearby. "Classic" dark paneling decor with a mix of thickly padded booths and standard tables. Excellent team service. Specials and menu were clearly explained by one of the wait staff. After a longish wait, our entrees arrived and were ... delicious. Nicely seasoned and perfectly medium-rare. Side of asparagus was fine too. This is fine high-end choice in Salem, VA. Highly recommended. read more

Frankie Rowland's - Salem - My wife's filet. - Steakhouses Near Me - Salem, Virginia

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Truly the best upscale dining experience anywhere in the area! As an additional bonus, this restaurant is attached to a world class hotel. Whether you want the best, or simply wish to impress, go to Frankie Rowland's Steakhouse in Salem, VA. read more

Classy, upscale restaurant. Fine, attentive service. Caesar and wedge salads were very good (and huge), but up-charge for adding chopped anchovies seemed excessive considering the overall high price point. Crab cakes were excellent and pork porterhouse was good. Bread pudding dessert was very good. Would recommend for anyone visiting Salem, VA. read more

Frankie Rowland's - Salem never disappoints. Everything from our beefsteak tomato with mozzarella to the chocolate lava cake was delicious. Alan's petit filet was as perfectly cooked as my lamb chops were.The service was excellent and the ambiance is conducive to quiet conversation. Lovely start to birthday week! read more

Frankie Rowland's - Salem - Lamb chops. - Steakhouses Near Me - Salem, Virginia

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Best steakhouse I've ever eaten at and I've eaten at all the best. It's a four hour drive for us and we've made the drive just for Frankie's. Never ever had a bad or even mediocre experience. Their NY Strip is the best steak I've ever eaten. read more

Frankie Rowland's Steakhouse is fine dining at its best in the greater Roanoke Valley. My wife and I had reservations to celebrate my birthday. They sat us 10 minutes early, which was a nice surprise. Our waitress, Julia, and the rest of the staff were exceptionally attentive and knowledgeable about the menu. Everything was cooked to perfection and flavorful in an almost ineffable way. For our appetizer, we ordered the Baked Cheese & Bruschetta with Aged Balsamic. My wife had the Sliced Beefsteak Tomatoes, Fresh Mozzarella with Balsamic Reduction for her salad, and I had the Classic Caesar Salad with Anchovies. Next, my wife chose the Certified Angus Beef 10oz Filet and I had the evening special of South African Lobster Tail and Certified Angus Beef 7oz Filet. The sides are served to share and we ordered the Steamed Asparagus with Hollandaise and Yukon Gold Mashed Potatoes. Finally, after feeling nearly full, they gave us a complimentary Molten Chocolate Cake for my birthday. I could got into detail about how divine each dish was, but for the sake of time I would just say to take my word for it that everything was on an exquisite level. Whether you're looking to celebrate a special occasion or you just want a dining experience above the rest, Frankie Rowland's is where you want to be. read more

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Enforce your dress code! I'm paying big bucks to eat in a nice establishment and allowing customers to dine wearing ballcaps and worn jeans degrades the experience (several diners were dressed as such during my visit). I know that sounds snooty, but going out to a high end restaurant is what makes special occasions special. This is Frankie Rowlands...NOT Denny's! When I made my reservation, it said "Business casual"...not "Wear your Walmart best". read more

Good, drinks, service, and respectful ness is beyond this word . The steak with how it is cooked is brilliant!

Everything is always so good. My favorite place in Salem :) The food is so great! I would go there over and over again!!

Many years have passed since I was a regular at the downtown Roanoke location. Traveling back into town to visit family for the holidays, I began looking for a nice dinner option. Pleased to find a the new Salem location, the staff worked with me to secure a reservation for our group. Arriving in town, the parking beside the building was easy and much appreciated. The refreshed building was very nice and staff greeted us and promptly seated half of our party and the remainder arrived moments later. The staff is amazing as always, the service is always spot on yet approachable and not stuffy. We had some teens in our group and our server Aimee took time to explain what to expect and keep things relatable for them. They enjoyed the meal even more, having less formal pressure on them. According to everyone in our group, each entree was outstanding. There were several steaks, salmon Oscar, and crab cakes enjoyed at the table. The sides were fantastic, we also took the server recommendation and ordered the onion rings. So good. Brussel sprouts and masked potatoes were also a big hit at the table. Wonderful experience, delicious meal, and conveniently located in Salem for many people. Good gift idea to treat someone to a meal here anytime. read more

Food and ambiance good. Staff in training... we were patient and said we were understanding many times. Since the woman didn't write down our order and didn't get it right,forgot about my salmon...So delayed my husband and I wound up splitting his meal. I'll read more

Frankie Rowland's has a new Salem location. It's located on the ground floor of the Rowland's Hotel, which is currently under construction. My wife and I, along with another couple, went for drinks and dinner and we were treated like VIPs. If you have been to the downtown Roanoke location, you will find a similar look and feel, with the addition of a more spacious lounge area, as well as several glassed in private dining areas. We had the privilege of dining in one of these; they offer a more intimate dining experience (I believe that each one has its own climate control). The food, drinks and service were exceptional, as you would expect from Frankie's (I would highly recommend the bone in rib-eye). The selection of sides has been increased and they are terrific. Jason the Maitre'D (who I have known for many years) went out of his way to ensure that we had a great experience. Thank you sir! We look forward to seeing the hotel upon completion. Frankie Rowlands is a great addition to downtown Salem and I'm sure that it will do very well. read more

First time at the Salem location. Attended a retirement seminar for a free (to me) meal. Service was so slow most of the 25 or so folks in attendance had finished their entrees before the sides arrived waited for an additional hour before deserts (packaged to go, no less) were brought to the table! Had I not been enjoying chatting with another guest I would have left long before it was brought out. Certainly would have been sorely disappointed (as well as inconvenienced) had I been picking up the check read more

There were not many reviews or pictures of this place so my wife and I decided to try it out. We made reservations and decided to show up a little early and sit at the bar and try it out. The atmosphere and service was first class I have been to many bars but I would have to say this place makes the best drinks in Roanoke or Salem. We were seated at a nice table all the staff seemed very professional all the food that was brought out was very good one coming I will tell you is that the steaks are chard on the outside which my wife and I loved but some people might not like . Honestly for the food that we got I thought that it was very good priced I don't think I've ever had a better steak around this area. these steaks were cooked perfectly.The sides in the salads that you get are humongous the waitressed explain that you can get half plates instead of whole I do suggest that unless you're feeding a crowd of people. We got the crème brûlée for dessert and looked great and tasted good but I thought it was a little thick I normally like mine thinner like pudding . All in all this was a fantastic place and I can tell you it is the best place in Salem to eat period. I would even say it might be better than most of all places in Roanoke we will definitely travel back to Salem again soon. You really need to check this place out. read more

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On New Years Eve I was served a cold undercooked steak for $70. Potatoes were good. Service did not match the restaurant. They need experienced servers. read more

First time to Frankie's. Wait staff were good, but I was pretty disappointed overall. Long time to get drink order, disappointed that they were out of asparagus (after server recommended it, and only an hour after opening), and my steak really undercooked. For such a high-end establishment, I expected better. read more

shout out to Nick for getting us some great desserts. he never disappoints. all Creme Brûlée should be judged against theirs.

We went to Frankie's excepting the same kind of service as the downtown location, sadly this was not the case. The wait service was not attentive. The NY Strip was extremely tough. I would hope their service improves. read more

I knew I had to try the Salem Frankie's after loving the Roanoke location for so long. Great atmosphere - a more modern feel than the Roanoke location. The food is just as amazing of course! The service is great and it was everything I hoped for! Frankie's is definitely a gem! read more

Tina was our waitress tonight, and she was fabulous. Other members of their wait staff also came by periodically and added to our great experience. Outstanding service and delicious food, thank you! read more

Good food but overpriced. One almost feels guilty spending that much money! Don't see how Salem can support

We have dined at Frankie Rowland's twice and love the food. We enjoyed a Valentine's dinner there last night, and were thankful that we were able to order from their regular menu. We began with drinks in the bar. There is nothing special about the atmosphere in the bar and we will likely skip that in the future. We were seated at a lovely table in the main dining room. Ambience is 5 stars. We like that tables have some space between them. Our server was attentive, if a bit over the top in her presentations at times. We ordered beverages followed by an appetizer. The artisinal cheese plate was wonderful with a large variety of items and plenty for two to share.There was a very long wait between the completion of our appetizer and arrival of our steaks, about 30-45 minutes. My filet was perfectly cooked and very tender. I love the crusty finish, but do wish that salt was limited. I like well salted food, but will ask for a lighter touch of that next visit as it overwhelmed the flavor of the beef. We added sides of scallops in the most fabulous cream sauce to our entree. We also shared a side of carrots with bacon jam (delicious). We were much too full for dessert, but as it was Valentine's Day, a complimentary chocolate would have been a nice finishing touch to the evening. We will return, but will ask for less salt. read more

We visited on Christmas Eve. Our reservation was for 7:30 but we didn't get our food until 9:30. Unfortunately, my steak had to be sent back because it was cold and undercooked. The sides were served cold also. I would expect more for an expensive dinner read more

I've never been to the original FR but I heard this one is nicer, in terms of the ambience and vibe. And it certainly is; it looks like a restaurant that could be located in mid-Manhattan. The problem is that it comes with NYC prices, which is ok, but it's not in Manhattan; it's in Salem, VA. Plus? The food is good, but it's not that good. It's not as if Daniel Boulud is the chef (who is the chef, actually?) or it's got a great view of NYC streets. I'm saying this a 20-year former NYC resident so I'm not afraid of high prices; I just think these aren't warranted for what you get. Salmon was ok... but cold. Steak was ok... but sort of dry and uneventful. Chicken was dry and lacking flavor. The menu itself is pretty dull and limited and focused primarily on steak. The server, however, was wonderful and so was the bartender. Good sign. Now, if the food could be elevated to align with the prices, that'd be even better. read more