Bought 2012 VW Eos here, entire process was quick and easy. Treated with friendly professionalism…read moreby everyone. Pleasant experience and great vehicle. I would recommend this dealer without hesitation. May not have been local to my home but was worth the drive to get great service!

From the owner: New England Motors has been a family owned and operated business for over 20 years. Our mission is…read moreto offer great quality cars at a great price with exceptional customer service. Every vehicle is completely safety checked by our fully equipped and certified service department.

Mark was knowledgeable, honest and helpful. The cars were clean and exactly as described. He was…read moreunderstanding when I was indecisive and didn't hound me. No, high pressure sales here. It was, overall, a great experience!

Please just keep driving…read more Those alarms sounding in the back of your head that scream 'This place seems shady??' are totally right.

This was by far the worst car buying experience I have ever had. This is my 3rd purchase from this…read moredealer and I expected to be treated fairly and honestly. This was not the case. I had a new salesperson who tried hard to answer my questions, but I honestly knew more about the vehicle than he did. Not his fault, I can look past inexperience. My issue is with the "Sales Manager" Garcia Wong who came in to assist him. I test drove the vehicle (top of the line Hyundai Santa Fe Limited Ultra) with the new salesperson. I told him this is Exactly the car I want but in the "Java Espresso" color. I even showed him the details off their own website. We discussed the $5000 rebate from Hyundai and the $1500 rebate from the dealership also on their website. I was quoted a fair payment (in line with my research on line) and I accepted the deal on the condition to actually see the car first. The new salesperson drove the car up to the front. I looked at the sticker price and I immediately saw it was the wrong car. Not even close; he brought up a base model Santa Fe with 0 add ons. I told him this was not the car and he went back in to get Garcia. Garcia came out and said they quoted me the price on the base model not the one we talked about? What? Are you kidding me? We only talked about the Limited Ultra, never about the base model. Garcia immediately blamed the new salesperson and said this model would be $7000 more than the price we agreed to. This is classic bait and switch. If I didn't check the actual car he would have been happy selling me a car we never discussed at a payment for the much more expensive model. I was very upset and they both "apologized" several times. Garcia said "let me try to work this out" and came back in a few minutes saying the payment would be $140 more a month. But because "we made a mistake, we will eat $40 of that", so you would have to pay $100 more a month". I was extremely upset at this point but I took him at his word. We sat down and talked more about the payment and what else he could do. He said he would throw in 1 year of free maintenance. He actually said "please don't tell anyone you got such a good deal because we are losing money". I mulled it over for a while, talked to my wife and we begrudgingly decided to accept the offer. While they were off doing the paperwork, I had such a bad feeling in my stomach. Something was still way off with the payment so I did some loan calculators on line and the numbers did not add up. When it was time to see the Finance Manager, Peter Eichholz I brought this up to him and he said "I have nothing to do with the deal, but what do you think is off"? I said "the price does not jive with my estimates on line and I'm not signing anything until I see all the details of the sales price and payments". He showed me the contract that Garcia wrote up and the price was over $5000 higher than my expectations (even over the sticker price). I told him that this price was not disclosed to me and upon further review I noticed the contract made no mention of the $5000 rebate from Hyundai. Peter left and came back within 1 minute and said "that was a coupon that you had to ask for". Seriously? I had to ask for a automatic $5000 HYUNDAI rebate that we talked about many times? Is this dealership for real? Peter took the $5000 off the sales price with no fuss (and no apology for the shady deal). Guess what? The price came back to almost exactly what we agreed to in the first place. There was also no mention of the "1 year service" agreement that Garcia promised, in the paperwork. Peter took care of this on his own and made it 2 years. I signed the new (original) agreed to price. As you can see this was a horrible experience and instead of leaving happy and excited I left upset and felt cheated and lied to. I will not be back to this dealership for future purchases. Updated on 6/1/17 Thanks for your reply Mikey B and admitting that there were mistakes made by your team. I have updated my review to 2 stars for your response. A few responses to your reply, if I may: 1) It was actually a $5000 rebate from Hyundai and a $1500 rebate from Rt. 2 Hyundai. I know this, because I specifically showed it to Garcia off your website. 2) Clearly, if you read my review, the "Bait and switch" is because Garcia tried to sell me a car we never discussed (base) at a price for the car we did discuss (Ultimate Limited). You are absolutely right, I went forward with the purchase; The fact that the numbers came back to the original deal was because of MY attention to detail, not because of Garcia or Peter. 3) Trolling the dealership? How is it trolling by writing an honest review? Or are you saying I don't have a right to voice my opinion on something that you have agreed happened? 4) I would have loved to talk to you then, but I was not offered any contact info. In fact Garcia was nowhere to be found after I came out of Peters office. Perhaps I will call you.

I made an appointment at the beginning of the month for an oil change and an inspection. They…read morecouldn't get me in until the 28th. Ok. They're busy. But when I arrived at my appointment, they said they no longer do inspections. Now I have to find a place last minute or face a fine. Stay away from this place if you care about service, quality, or integrity

Don't expect any deals from this dealership. If you show interest in a car expect a sudden price…read moreincrease due to "Market Pricing." And they take NO PRIDE in their work or what they are trying to sell. They don't even clean up and detail their used cars before they put the photos online. To see for yourself go to CarFax website and check out how they are marketing the car I was planning on buying- https://www.carfax.com/vehicle/5FNYF6H72JB035647 BEFORE a SUDDEN Price increase. My Recommendation- Go to another Dealership!!

They would not honor their proposal and did not want to negotiate. Go elsewhere! one manager made…read morethe offer then the following day another would not honor their proposal deal.

My wife and I both bought jeeps this week from Dianne. She was hands down the most amazing sales…read moreperson to deal with. It's a stretch to even use the word sales. She was so easy going, straight forward, and comfortable. She was great to work with. Everything- and I mean everything was so smooth. No issues. No beating around the bush. I love my jeep and I loved everything about the dealership. Exceptional trade, great cost on the jeeps, and above and beyond communication and service. Kudos to the entire staff here. I don't think I could buy another vehicle anywhere else.

I do not recommend purchasing a vehicle from Lahti's in Leominster MA. We purchased a new vehicle…read morefrom them May 2025 and have had poor service from the get go. There is no communication from them. We asked if needed a bank check or anything to complete the sale. No one got back to us. After the purchase they said they would call us when we can bring the jeep in for an inspection sticker. No one got back to us. We were told the registration would be sent to us. We have not received it still. We've called and emailed them to find out more information. No one got back to us. This dealership makes the process of buying a new car even more difficult than it has to be. I cannot recommend using them for any future car needs.

I wanted to share how much I appreciated salesperson Daniel Gauthier recently. He has a wonderful…read morepositive attitude and made me feel valued and supported throughout the entire lease process for my new 2026 Hyundai Tucson Hybrid. This is my third lease, and Daniel made it by far the easiest. He was professional, patient, and truly took the time to ensure all my questions were answered without any pressure. If you're looking for a seamless experience and a team that actually cares about your needs, I highly recommend asking for Daniel!"

Best detailing. Have a 2008 Dodge 7 seat van. Used to haul kids, kayaks, food, cement blocks,…read moretile, everything back and forth to Wellfleet on Cape. Also road trip to Ocean City beach No. Carolina. This van had more sand in it than Newcombe Hollow Beach. Kids drink stains, seashells, etc. etc. Not sure how the crew at Rt 2 did it but the van shines. Windows are clean even the side windows with ice cream smears. Carpet looks good. Had big swipe along driver side door that is mostly gone. And, very nice people (live, real, people) to speak to.

So, I went to Ray's cousin Tony to have him inspect a car I was looking at. Tony (CS Auto Services)…read morewas professional, knowledgeable, very fair in terms of pricing and just a great guy. He also had Ray help me out in terms of doing a VIN check on the car and giving me some advise in terms of the deal. Ray found the car had been in 4 accidents! and had 3 owners. That said the car did check out mechanically but the price the seller was looking for was did not reflect the accidents nor the large numbers of owners so I passed on the deal. On the upside it was great meeting Ray and Tony and I was only unhappy that Ray did not have the car I was looking for in inventory. Thanks for your help Ray!

From the owner: We sell all makes and modelsread more

We have leased our 3rd car through Ron Bouchard working with Luis Riviera. The rear view mirror…read morecame off in my husband's hand. Luis had Todd from Service call us. They said to bring car in right away. It had to be fixed temporarily while he ordered a new part. It was in the next day and Todd took good care of us. We love Rin Bouchard, Leominster! Thank you Todd and Luis!

Dealership experience was a mixed bag. Sales person was polite, but disengaged and the financing…read moretook almost 4 hours to complete despite me having a pre-approval. Delivery of the car was delayed by two days and I only found out by calling as I was heading over to pick up the vehicle. I'm writing because thanks to Ron Bouchard Auto Stores, my PII has been leaked in the 700Credit breach. The finance team ran my credit through Cars Commerce, who is partnered with 700Credit. I now get to live with this issue for the rest of my life. Even better, the dealership was notified in November of the breach and opted to not notify customers on their own. I just received a letter on January 5th to let me know. Overall I'd say avoid if possible, just another dealership pulling the same nonsense they all seem to with an extra dash of irresponsibility

Finding a quality, reasonable car mechanic can be an immensely daunting experience. I have owned…read morefive cars in my lifetime thus far and I have a fundamental knowledge base when it comes to cars. Couple that with experiences at unsavory auto shops over the years, I tend to be well-versed in what to look for, what to ask, and know when the proverbial wool is being pulled over my eyes. I recently went to another auto shop because I received a coupon for a heavy discount on an oil change and the usually "multi-point inspection" - something my car needed so not having a regular mechanic and steering away from the "chains", I decided to use the coupon instead of going to the dealer. The quick story is the previous shop told me I needed front brake pads (which I knew). However they said it was imminent as the pads were low. I asked, "How low?" The quote was I had 6mm left and the rotors were very rusty. Pads generally can wait until there's about 2mm or so left. Since I drive 95% highway, I was not concerned about pads right now and could get away with driving a few more months. Rotors get rusty, but I wasn't experiencing any vibration, noise, or longer stopping times, plus the pads obviously weren't being worn down fast (they were 4 years old) so I opt'ed not to have any brake work done. Certainly not at the quote of $445. While that experience was eye opening in terms of what they were trying to tell me my car needed at exorbitant pricing, I asked around my inner circle for recommendations on a car mechanic. My inquires led me to Willard's. I bought my own brake pads (for less than $50) and called Willard's to see if they would put them on for me. I made no mention of the rotors. I wanted to see what they find. I called and spoke with Larry, the owner, and setup an appointment. When I arrived (you have to walk around back, not the front door), I met Larry whom I liked immediately. He's very pleasant, no frills, no BS. He offered to drive me anywhere I needed to go, even home! I said I could wait and asked for an estimate. He said he'd shuffle my car to the front as it's a quicker job and so I'm not kept waiting. That's great! In about 25 minutes, Larry comes around the front counter with my rotors. They were indeed rusted and grooved, but Larry explained and showed me why they should be replaced (being somewhat savvy, I knew already). I really liked that he came out with the rotors and explained it all. I went ahead and asked for the rotors to be replaced too. In about an hour or so, my car was ready. My own pads were on, new rotors, and they even cleaned and lubed the caliper sliders, plus changed the brake fluid! The cost after tax? $216.71! That is a savings of $228.29 based on the other shop's quote! My car now stops on a dime and I feel better my work was done by an honest mechanic. Larry is also an Army veteran, which resonates with me as I whole-heartedly support veterans in anyway I can, so knowing I wasn't getting screwed and supporting a local business owned by a veteran really made me day. If you need a mechanic who's honest, available (open Saturdays!), and does great work, please, please call Willard's. I don't give out 5 stars often, but when I do, it's for a reason. Cars are expensive, but quality repairs don't have to be as exemplified by Willard's.

I've been going here for a few years. Very reasonably priced. Very knowledgeable friendly people…read morethere.

I needed a car for my one of my son's. I went to Platinum Auto Sales on a recommendation of one of…read moremy own customers. They raved about the experience they had with Larry (owner) and his wife Melissa. Larry was extremely friendly, knowledgeable and spent the time to listen to my needs. If your are use to pushy car salesmen you wont find that here. I would give you guys 10 STARS if Yelp would allow it. A great family owned, HONEST and fair priced establishment!!!! Thank you Larry & Melissa my son loves his car!!!

lied about replacing brake pads (including fraudulent receipts, two months into driving old pads…read moreflew off, see attached picture), was told that they didn't have to replace the rotors because the shaking from them was "the pads adjusting to the rotors" (quite literally not how that works), sold me a car with a cracked rear differential and kept the car almost my entire warranty to "replace my EVAP" so i wouldn't notice (ended up costing $3k), butt dialed me and could hear them calling me an idiot and saying i don't know what im talking about simply for requesting maintenance reports in farsi thinking i wouldn't understand, broke my rear suspension because they didn't screw in a bolt properly, incorrectly replaced the front bumper (didn't even put clips in) breaking the headlight and fog light assemblies AND a cracked grill, oh yeah, and still refused to give me a maintenance report. i cannot stress this enough, DO NOT GO HERE. they will lie, steal, cheat, and disrespect you.