1. Frank Auto Repair

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Raleigh, NC

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Frank Auto Repair

3.0 (2 reviews)

Services - Frank Auto Repair

Auto steering and suspension repair

Routine automotive maintenance

Bumper repair

Frank Auto Repair Photos

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10 months ago

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Caliber Collision

Caliber Collision

(36 reviews)

On July 21, 2024 someone slammed into the back of my vehicle when my parents and I were at a…read morestoplight. After filing a claim through their insurance company, I shopped around for an auto body repair shop. I checked some reviews online and Caliber Collision at 1319 Capital Blvd stood out. From the moment I called and spoke to Tammy on the phone, I knew without a doubt that this was the right repair shop for me. Tammy was very professional and cordially answered all of my questions. Within 24 hours I received a return phone call from Caliber with the earliest available dates for the start of my repair. On the day I took my vehicle into the shop, I was pleasantly greeted by Tammy who gave me a brief explanation of the process. Tammy also arranged for the rental car to be delivered to the shop. This was a huge convenience for me. I was very appreciative of this benefit. I was then introduced to my Service Advisor, Chris. Chris greeted me with a smile. He has a good sense of humor and lightened the mood before we went to take a look at the damages to my vehicle. Chris did a thorough visual inspection of the damages to my vehicle. He explained the next steps and gave me an idea of what to expect with regards to communication and the receipt of updates on my vehicle repair. I spoke to Chris a couple times, and I received consistent updates via text messaging which was beneficial. It took one week and two days for my vehicle repair to be completed. I picked up my vehicle today. My vehicle repair was done exceptionally well. My vehicle looked as if I was never in an accident. Chris was very patient as I checked some of the parameters and features of the vehicle to ensure everything was in good working order. I am totally impressed by the customer service and workmanship at Caliber. I was treated with respect and as a valued customer by all staff that I encountered and was kept informed on the status of my repair. An added convenience was the ability to pick up and drop off the rental car at Caliber making it a true one stop shop. I highly recommend this location for any auto body repair work on your vehicle. I had a wonderful and worthwhile experience. I will definitely return to this shop should I ever need auto body repair service again. A special thank you to Tammy and Chris!

I had damaged the front bumper of my Lexus. I damaged it after sliding on ice and hitting a sign…read more The bumper had cracks in it and it was even coming off the side hinges above the tires. USAA recommended Caliber Collision so that's who I went with. When I came back to get my car it looked brand new. They did such an amazing job I asked Tammy if Harry Potter fixed it because it looked so good. Everyone was really kind and they kept me up to date through calls and texts almost daily. They even had awesome snacks for customers and my inner chubby kid was going crazy. I am beyond satisfied with the quality and value of service I was offered.

Frank Auto Repair - autorepair - Updated October 2026

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