Just found out that she retired over 6 months ago. Other doctors don't care there. She was the only one! My primary left OPTIM too and ALL of his medical support staff left too. Now you are just a number! I left OPTUM too read more

Go to this doctor if you want to feel belittled and have your symptoms dismissed. I was just a money-making machine to her and she will do the bare minimum (in terms of both attitude and procedure) to make it worth her time. When I was no trouble at all, she would put on her fake smile and out I went. When I started having issues (isn't that why people actually have doctors?) she would say what it took to just get rid of me and move on to the next patient. I finally recognized how little she cared about me as a human being, so I found someone else on the westside (yes, FAR). The new doc was shocked that she hadn't tested for certain obvious possibilities given my condition. There simply aren't enough doctors available in this area which is why people put up with such poor care. read more

Such an amazing Amazing and experienced physician. I always feel safe and relaxed when I see her.

I'm on hold trying to make an appt with Dr. Teng. I've been waiting over 8 minutes and no one has picked up. I'll be going elsewhere.

Dr Teng is great! Very experienced, knowledgeable and has great judgment and care skills. She makes medical procedures as painless as possible. She works quickly so her patients don't have to wait long times in the waiting room, which is much appreciated. Her nurse and other staff are nice and professional. read more

Dr. Teng and Dr. Morrissey helped diagnose my gestational hypertension early (I was in complete denial, as I felt fine and had no symptoms until the last month). They are the experts, listen to them. She delivered my daughter at 34 weeks and basically held my hand the whole way through my whole pregnancy, especially during the last weeks as we kept an eye on pre-eclampsia, which I unfortunately developed. read more

Dr. Teng comes into the room after I change into my gown and says something to the effect of, I'd like to know more about you (meaning my personal life), so you have one child? This is the first time we are meeting by the way, and these are her first words. Her tone is not friendly. Not unfriendly, but sort of like she's talking to a rock. I correct her on the number. She says, "I'd better write that down." She then proceeds to ask about my relationships. I wonder why. I'm here for a wellness exam and my usual doctor, Dr. Moniaga has left. Everything about my health (which is excellent) is in the report. I had been seeing Dr. Moniaga for years. Anyway, I politely answer Dr. Teng's questions. I asked her about her life. After all, this is a two-way street and she does work for me. She answers in as few words as possible, making it clear that I am the plebeian and she is god. I don't like to doctor shop. I think to myself I will turn her awful attitude around. I lie for this purpose and tell her it is a pleasure to meet her. She guffaws. The kind of chortle that reeks of arrogance. Still, I ask her if I need a pap smear next year. She tells me, while walking out the door, "That's once every three years. Please God, don't tell me you didn't know that." God complex? You tell me. read more

Dr Teng was very dismissive with my preterm labor symptoms. When I first was hospitalized at 27 weeks for preterm labor, the on call doctor recommended a medication to thicken my cervix and prevent the baby from being born too early, Dr Teng DENIED the medication. At 31 weeks I was spotting and having lower back pain, I had to beg for an appt. I was "squeezed in" to see the doctor before she went on vacation. She said all was ok and 24 hours later my water broke and I went into labor. I wish I saw the red flags with her. Her appointments were always so rushed, she downplayed my complications and as a result my son was born premature. I definitely do not recommend this "doctor". read more

Dr Teng was very dismissive. I was having an array of new symptoms which she chalked up to "stress" without running any tests. I really wish providers would trust that you know your body better than anyone else and can tell when something is off. Fast forward 6 months and my symptoms have worsened and recent tests have found two different health issues Im grappling with. Wish I would've seen a different provider sooner. read more

Dr Teng is amazing. Always answers all my questions and does everything she can for my best care . Love you Dr

Went for my yearly Pap smear and was refused the service despite having abnormal Pap smears in the past. She also refused doing any other tests and basically only did a breast check and send me on my way. I have never questioned my doctor but she really took me over the edge which takes a lot because I am a patient person. read more

I have had Dr. Teng for years!!! She had delivered my son almost 20 years ago. She has continued to be the most amazing and effective Doctor to date. Her methods are gentle and informative. She is current in her field, and as medicine is just as much an art as it is a science, she ALWAYS had her patients best interest at heart. read more

I want to also add that Dr. Teng discovered I had a growing fibroid years before it grew to the size of a honeydew melon (it started of the size of a dime) and required surgical removal. She lied to me and said that it would likely "dissolve on it's own." At the time I knew nothing about fibroids so I took her at her word, not knowing that they don't simply "dissolve." She monitored its growth for years as I saw her, never saying anything to me about it growing until it had grown so large I HAD to have it surgically removed because it was causing me pain, heavy periods, anemia, etc. At which point, she tries to prep me for a hysterectomy without having discussed anything with me beforehand. I am so glad I found my current gynecologist. I later learned why and how fibroids grow and had a myomectomy to remove them, KEEPING my uterus. Over my years of being her patient, I now realize she performed a lot of unnecessary procedures on me, likely because they paid more than a routine pap or well woman visit. read more

I was bounced around different Ob/Gyns, First Dr Moniaga (who was on maternity leave) so I had Chvotzkin (who left) then ultimately Teng. Dr. Teng is great! Quick and to the point. I felt comfortable asking her questions and she just answered with a straight forward answer, so appreciate it! Each appointment with her lasted maybe 15-20 minutes max. Did I mention she was quick? To the most important part, delivering. I was at Huntington memorial hospital (highly recommend, check out my review for that hospital) around 7 am, Dr Teng stopped by around 5:40 pm to check on me, Dr. Moniaga came earlier since Dr. Teng wasn't available. I started pushing around 8pm and was struggling, my son's head was stuck at an awkward angle. Dr. Teng arrived around 10pm and helped with delivery. She decided to use the vacuum but that didn't work so an episiotomy was made and my son was born at 10:30 pm. Dr. Teng was very purposeful and got things done, she made quick decisions and even though I didn't initially agree, I understand why she did them. The window for delivering a baby safely without infection is 24 hours of the water breaking and mine was closing. She was also very quick with the sutures too. I would recommend her if you want a to the point and efficient Ob/Gyn. read more

From my experience, she is very very cold and do not care about patient or life. In addition, I feel very rushed by her. Strongly NOT recommend. read more

Dr. Frances Teng is great! I'm not exaggerating when I say she is the best doctor I've even had the pleasure of having. She delivered all three of my babies. All three of my babies were born not breathing but she never panicked. Kept me calm the entire time. Dr.Teng listens and answers all of my questions. She called me back when I needed her! I can go on and on about how amazing she is. She is truly a blessing and I thank god to have had her. read more

A doctor I can trust. I really appreciate how she doesn't rush. She always gives me enough time to think and ask. Only downside is that she's really booked. But, I never waited more than 5min on my appointment. read more

My experience was mixed. Sometimes good, sometimes not. Overall, biggest issue and others have noted Dr Teng wants you to wait 5 years between Pap smears even if you have issues. I switched drs and the new one who is associated with a top practice in Pasadena had no issue doing a Pap smear. No dr is omniscient - i found the refusal of a Pap smear earlier than 5 years very egotistical ie dr thinks she knows what is going on inside our body. Also, she was obnoxious in her refusal "are you a dr? " was her reply to me. No empathy whatsoever. Please think twice before you risk your life. Lab work is normal and you should not have to beg for a pap. read more

The wait was minimal! The service was excellent! Dr Teng is one of the most caring and experienced doctor I know! I will recommend her to my family and friends any time! read more

I'm so frustrated with this office. I called for appointment - am having pelvic pain and bloating. was told the first appointment is a month away. I was like ... that's not going to work, I'm in pain. The receptionist with zero empathy was like well, that's all I have. I was like can you ask the doctor if she'll see me? She was like, no you should go to Urgent care. This is not the first time this has happened. Honestly what is the point of having an ob/gyn if they can't see you when you are in need? read more

I am so blessed to have Dr. Frances Teng as my OBGYN for almost 20 years. In each life stage, she guided my health honestly and patiently. Unlike other physicians, who generally sugercode the patient condition, just to avoid being sued. Dr. Teng gives me her recommendation as it is and let me make my own decision when time is ready. Dr. Teng has a great wealth of knowledge and top notch of experiences, I definitely recommend Dr. Teng to my friends. read more

Dr. Teng is a fantastic physician and surgeon. She has a very efficient and friendly staff, the office itself is pleasant, and Dr. Tang has a wonderful bedside manner! She is worthy of more than 5 stars!!! read more

Review based on receptionist service: The woman who "helped" me book my appointment with Dr. Teng was unbelievably IMPOLITE, IMPATIENT, and UNCARING. The woman was clearly irritated to get paid to have to do her job. On the phone everything I said or asked was met with annoyed, innappropriate, and condescending responses. Me: "I need to book an appointment with Dr Teng to follow up on a pap." Her: "...why would you need to do that?" Me: "well I was referred to her by my current Dr for a pap." Her: "WHY DO YOU NEED AN APPOINTMENT, do you need a pap? Are you abnormal? is there an issue, have you seen her before? You get the idea, she was a complete snob and shouldn't be working in patient care or any wellness industry. There Is an utter lack of sincerity and passion for helping others, the hiring manager should be embarrassed! If receptionists are meant to be the first impression of their practice/business and a reflection of the values that they hold, then I am cancelling my appointment. read more

Very knowledgeable and attentive to her patient. My wife really enjoyed going to her during her 9 months of pregnancy. She answered every questions and gives very good advice. She is always available to answer any questions and she spends time with her patient. Dr. Teng is a very smart and professional. If we decide to have our second child, we will definitely return to her as our OB. Also, she is very warm and caring and the wait to see her is never long. Longest we waited was 30 minutes. read more

I hate going to the OBGYN so much that I'd successfully avoided it for the last 10 years, so I was very nervous about finally giving in and going to Dr. Teng for the first time. I expected to get some "tsk tsking" from this office for not getting regular checkups, as I had from others in the past - but I didn't. Dr. Teng was even sympathetic about it! She was completely non-judgmental about everything we discussed, and seems like she would be a lot of fun outside of the office. The appointment was very quick. Personally I would have liked to spend a little more time on the pros and cons of the various options, but since she was considerate of the concerns I raised and I think we picked the right thing in the end, that wasn't a big deal. read more

I cannot speak highly enough of Dr Teng. She is an exceptional Doctor. She is incredibly knowledgeable and no-nonsense. Over the past 12 years under her care I have had a couple of occasions where I have been worried about certain health issues and she went above and beyond to get me the reassurance I needed. She is practical and to the point, but in a very gentle and caring way. She always remembers to ask after my son whom she delivered 12 years ago. read more

I have very complementary things to say about Dr. Teng. When it comes to medical care, I would say that I'm rather picky in choosing someone that has the whole package - great bedside manner, competent/skilled, neutral/ judgment-free in presenting options, and efficient. And Dr. Teng delivers on all of those things. Because Dr. Teng is a very seasoned doctor, she is decisive and has an intuitive sense for how to proceed when the path forward is not black and white. She is very friendly, easy to talk to, skilled at doing procedures quickly w/ minimal pain, and incredibly responsive/efficient with filling out any paperwork needed for the State of California and my employer. She is always on-time for appointments and never leaves you waiting more than necessary/reasonable. I feel very grateful that Dr. Teng gave me such good care for both of my pregnancies and look forward to her being my ongoing OBGYN moving forward. read more

Dr. Teng has been my OBGYN for a few years now. I absolutely love having her as my doctor and wouldn't want to go anywhere else. She was there for me last year when we had a miscarriage and made me feel very comfortable and supported. We are now pregnant again, almost 9 months along and Dr. Teng has seen me often and is always there to ease my concerns. She is very quick to respond and is on top of everything in my opinion. We recently moved an hour away from Pasadena and I still insist on making the drive as she's the best for me. Her office staff is also always very friendly and helpful. Thank you for everything. read more

Dr. Teng is an incredible doctor. Hands down the best doctor I've ever had. She delivered my daughter and everything went so smoothly. She is extraordinarily smart and does a great job easing all my pregnancy anxieties. Whenever I have a question or worry I just leave a message with her nurse and Dr. Teng is very quick to respond. This woman does not dilly-dally, she is a machine! I am pregnant with baby #3 and so far everything is smooth sailing. Rarely ever waited longer than 10 min for my appointment and never had any issues with her staff. They are all friendly. read more

Healthcare partners medical group is your nightmare come true. No kidding. Dr. Teng herself is ok, but the billing department is a mess. This is their trick: 1. They tell you your insurance does not cover the services. You have to pay out of pocket. You ask if in case they get paid by insurance later, they say you will receive refund. They will give you a receipt, but it is not itemized nor does it detail the breakdown/cost for each procedure. 2. Once you pay them out of pocket, they simply make no effort to contact your insurance. You have to call them repeatedly, and even tell them to use the proper codes, then reluctantly they will start filing using the proper codes, and of course your insurance recognize proper codes and will reimburse money. 3. After they receive money from your insurance for the medical treatment you paid for already, their accounting/billing case specialist will call you, not to reimburse you, but to tell you that you did not pay enough at the first place. Therefore you will receive no refund. Because they did not give you itemized receipt detailing the services and cost in the first place, it is very difficult to communicate with these specialist. They will tell you different numbers from what you were told before in the office. 4. They will even hint at you that you might still owe them money. 5. You ask them to look at the case history and logs from previous telephone calls, and to call the doctor's office. They will talk over you and say you have to be patient (it's been more than 4 months) (and plus, which ethical law is it that the debtor has right to ask creditor for patience?). 6. Lastly, they hang you up. It is really unbelievable how they reach the conclusion that you did not pay them enough, with all the logs, evidence from doctor's office (even the receptionist in Dr. Teng's office agrees that you paid all out of pocket, owes nothing), previous telephone calls... etc. They tell you to pay out of pocket for everything because they say insurance does not cover. After you work so hard to make them make claims, then story is changed after they got money from insurance. This is a very unethical group. Their case specialists are simply rude and unreasonable. She talks over you, then accuse you of yelling at her, which you simply were trying to talk reasons with her over her voice, then she hangs up the phone. IRS, please look into their accounting, I'm sure it is full of lies. DON'T TRY THIS MEDICAL GROUP. THEY ARE UNETHICAL AND FULL OF LIES. if not, they have major problems with their logs and billing system, which I do not want to be too naive to assume this. read more

I have been going to Alessandro Ob & Gy center for three years. I had Pamela Payne as my first Dr the first year. After a suspicious pap smear result two years ago, I was transferred to Dr Teng to have a colposcopy that came out good, but needed a pap smear every 6 months which I did. I had taken a regular appt last February 29 for a regular check up and we decided with my husband it was about time to start asking questions about pre pregnancy and pregnancy. Dr Peng came in, I told her right away about my inquiries. She seemed to be in a hurry and barely cared about what I had to ask. And here is what I heard while being examined: "well you take lactic acid for 2months before conception". And was about to leave the room. I had to excuse myself for having two more questions: - One being that my older sister have had three miscarriages, was I most likely to have some. - The other being about a very serious genetic illness my husband has in his family. She said she never heard of it, but will get back to me on it. She never did. Then added in an annoyed voice (perfectly knowing I have a HMO): "you know, you will have to check with the front desk because I cannot follow you for pregnancy care if you are not PPO". And left the room, letting me speechless to see how careless she was... This dear doctor see you as a client, certainly not as a patient. The funniest part is, when I went to the pharmacy 10 days after my appt to have (as every month) my birth control pill. (I am still on it) The pharmacist told me she was not able to provide me with my medicine because Dr Peng has never responded to their faxes (3 in a week) asking for a new authorization for refill. Very disappointed, I will not see her again. read more

I started to see Dr Teng since Feb 16 for my second baby, and delivered in late Aug. Dr Teng is very kind and friendly. She is very knowledgeable and I trust her a lot. We found out that my baby was breech position at 37 weeks, and Dr Teng suggested I can either try ECV (External Cephalic Version) or be prepared for c-section if the baby doesn't turn later (which is very likely to happen given its only 2 weeks before due date). I really wanted to do the natural birth, so Im willing to try the ECV, though I understood the success rate is only 50% based on internet research. The ECV turned out to be very successful! It took only 1 min to convert the baby i think (though the preparation took some time, e.g., the I.V., monitoring baby's heartbeat). And I didn't feel any pain! It was a little uncomfortable (after all, you have to turn the baby by pushing mom's belly), but I can totally bear it. Considering my baby is big (weighed 8lb 8oz at birth), I guess it's challenging to change the position of such a big baby. But Dr Teng made it, and I was able to do the natural birth. The delivering process went very well too. I was very grateful! I've read the negative reviews about her office staff, but that's opposite to my experience. The front desk staff were very warm and nice, and I enjoyed my visit all the time. read more

I have wanted a tubal ligation from the moment I found out what pregnancy was. After a long and traumatic journey, I finally ended up meeting Dr. Teng. Within 5 minutes, I was signing the consent form. She did my tubal and I had an amazing experience. I'm thrilled with how easy the recovery was! I will continue to use her for regular checkups etc. from now on. read more

Dr. Teng is friendly, thoughtful and professional. Her staff is too. The wait time is not long and I never feel very rushed with her even though she's busy. I switched to Dr. Teng 7 months into my pregnancy since I recently moved to the area. I ended up having a preemie and Dr. Teng even visited my baby in the NICU for the two months she was in there. She didn't have to do that but it meant a lot to us that she cared. read more

LOVE Dr. Teng! Extremely helpful, understanding, knowledgable and she LISTENS. I've had problems in the past with doctors that don't listen to your concerns. I went in for a yearly exam and explained that I had been having abnormal menstrual cycles and after listening to my symptoms, Dr. Teng did not hesitate to do an ultrasound which uncovered a fibroid. Dr. Tend was great and provided me with my options. I opt in for surgery and she scheduled my operation date within minutes and I was out the door. Dr. Teng was great throughout the entire process and I'm SO glad to have found her such a professional and caring doctor. I would recommend her time and time again to any family and friends. Thank you Dr. Teng for all your help! I look forward to seeing you in the future! =) read more

I went in for my yearly pap smear and Dr. Teng said that she will not give me one and she is the doctor and can only give it every three years. It was a very short visit and I was not impressed at all. Found Fair Oaks Women's Health in Pasadena and will do pap smears every year???? read more

I began seeing Dr. Teng due to concerns I had about my cycle that had been causing me stress and inconvenience for years. I had seen multiple other Gynos at that point and no one had found a solution and most dismissed it as not even worth noting. I was so frustrated I had done some of my own research and had determined that I needed some testing done. Dr. Teng was warm and listened to my concerns and to my proposed solution and agreed to go forward with the testing I had requested. The tests reflected that my suspicions were true and she assisted me with treating the problem. Fast forward several months and I began seeing Dr. Teng as my OB for my son who was born this past April. I could not have asked for a better experience for my first pregnancy and first delivery. Dr. Teng is warm, friendly and very knowledgeable in her field. I felt confident in her ability to care for me and my baby, so much so that when we found out my son was breech at 35 weeks and she advised a scheduled C-section I trusted her and moved forward with my delivery that way, despite desperately wanting a natural vaginal birth for my son. I am glad that I did because at 39 weeks my son was delivered at 9 lbs, 1 oz and he was very much still breech up until the moment he came into the world. Dr. Teng performed my C-section and was incredibly comforting during a very scary surgery that you are 100% awake for. Honestly, I couldn't have asked for anything better from her. She also performed my son's circumcision and it healed beautifully and quickly. My boyfriend, who accompanied our son to the surgery, said she was laser-focused on our baby boy and made the procedure quick. Our son was only in pain for a few seconds. I have seen the negative reviews about her office staff and I have to say that I had the completely opposite experience. Everyone was always very warm and friendly to me. They even accommodated me once when I mistakenly showed up for my appointment and hour late! The billing CAN get a bit confusing at times but I attribute that more to the back and forth with the insurance companies than I do to the staff's abilities. Additionally, I accidentally paid a bill twice and Healthcare Partners sent me a check to refund the amount I overpaid. I have enjoyed HP so much so that I was excited to find that the pediatrician I chose for my son was also part of HP. Overall, I would highly recommend Dr. Teng and Healthcare Partners to anyone who was looking for a gynecologist or OB. read more

I am so grateful that Dr. Teng was my OBGYN. This was my first pregnancy, and I had a different OBGYN for most of it - but I was never comfortable with the treatment. Though I was nervous to do it, I switched to Teng's practice at the beginning of my 3rd trimester. With one visit, I knew it was the right decision. However, at the beginning of my 33rd week, my water ruptured and I was put on hospitalized bed rest for several weeks. The entire process was stressful, but I saw Dr. Teng almost every day while I was in the hospital and she calmly guided me (and my husband) through the process and next steps. She made sure to value what was important to me in the process and to keep me involved in the decisions that needed to be made. I was able to safely give birth in the way I wanted and we have Dr. Teng to thank for that. I wanted an OBGYN who would treat me like a human, but also give me information in a straight forward approach. This was a great fit and I would recommend her and her office to others. read more

Met Dr. Teng as a new patient and my visit went better than I expected. Felt like I was talking to a best friend.

I wish I could give a negative rating but unfortunately it is not an option. I am usually not the type of person who writes negative reviews online. But since I had such a HORRIBLE HORRIBLE HORRIBLE experience with Teng's office, I feel that I have to write this down so less people will become the next victims. It is a long story but I asure you that it is worth reading before you decide whether you want to choose Teng's office. The short summary is that I used Teng's office but my husband's credit score was affected by a wrong non-existing bill they sent out and now we have to pay much more for our mortgage. How ridiculous is that! I used Teng for my first pregnancy in from Oct 2012 to March 2013. Then in March 2013, I was so unhappy about her service and her very rude office staff that I switched to another OB (the best decision that I have ever made!) I didn't get any bills from their office until June 2013 and the bill was directly from a collection agency! I called their office and they were very rude and told me that they sent me tons of bills but I never paid! I always have over 780 credit score and I swore to god that I never received any bills from them. Then after multiple calls and talking to their very rude staff for about one week, they finally found out that they sent the bills to Nebraska!!! I never lived in Nebraska and I never even visited there in my whole life. After I told them that it was a wrong address, their staff told me that "well, I don't know because none of the bills returned to us." What a ridiculous argument! But it is not even the worst part. What is even worse was that I later found out Teng's office DOUBLE CHARGED my insurance company for every single of my visits and they tried to DOUBLE CHARGE my as well. When I pointed out their mistake, they did not admit it at the beginning. Then after phoning them multiple times and arguing to them, I finally told them that I was going to report this double charge issue to my insurance company and let them investigate it. They panicked after hearing that and called my back the same day and admitted that it was a mistake on their side. They also promised me that the mistake will be corrected and they will withdraw from the collection agency. If you think that was the end of the story, then you are wrong. Here is the even more ridiculous part. Recently, my husband and I are buying a house and we checked our credit scores. We always have excellent credit scores (above 780). But this time, my husband's credit score was much much lower! It took us a while to find out that it was because of a medical bill back in Nov 2012 from Teng's office. We were so shocked because Teng is a OB how can my husband got a bill from her office! After another around of phone calls, we finally found out that back in 2013, they asked the collection agency to collect money from both me and my husband although my husband never saw Teng! They withdraw the request for me but never withdraw one for my husband! The consequence of this is that we have to pay much more for our mortgage for something we never did wrong. If you do not want to end up with the same situation, I think you should AVOID Teng's office. read more