The staff is wonderful. They do a good job of seeing at your appointment time…read more If you aren't sure about the sometimes confusing and mundane details of your vision insurance that information is provided. The eye exam is relatively quick. Dr. Perreault takes her time making sure that "1 or 2 lens" is the clearer picture. The frame selection is decent sized and you can stay as long as needed when browsing. They will adjust your pair when it arrives and give you a new case and lens cleaner. Lastly, the office offers discounts on prescription sunglasses and contact packages. Saturday hours are available by appointment.

LOVE this office! Dr. Perrault is so professional and wonderful and the front office staff are very…read moresweet as well. I don't have eye coverage for insurance either and the prices are very reasonable. Won't go anywhere else!

I was very happy with my visit. They got me in quickly, there was no wait for my appointment they…read moretook me right in. Very thorough and they pay attention to detail (which they should).

In my opinion, due to my experience, always get a second opinion with any kind of surgery,…read more especially for your eyes.

I am so happy with Dr Maureen Sienko and all the staff at this office. Relaxed, friendly, patient…read morestaff - such a good vibe to this branch of Di Napoli! I felt listened to and seen. And this is not the usual for any middle aged woman dealing with the medical industry. It turns out I have cataracts to deal with and they were awesome at explaining what would be done and made a referral for me to a cataract doctor.

My wife and I spent several hundred dollars on glasses in 2023. I stopped by the store with my…read morereading glasses because the coating is peeling off. I was told by the receptionist that there was nothing they could do for me. I would not recommend doing business with these people, eyesight is far to precious.

The office is ALWAYS late and always re scheduled appointments . The doctors are rushed because…read morethey are over booked and we got rescheduled and the office did not tell me the appointment wouldn't be in the office we normally go to! And was rude at check in because I went to the wrong office. Overall I will be looking for a new eye doctor!

I will NEVER come back to this place. My appointment was at 1:00p.m. I never got put into a room…read moreuntil almost 2:30. And then was left in said room until 4:00p.m. Spent all afternoon there and still left with no answers. The doctors were rushed and all over the place yet I was still left waiting for way long than I should have been.

The techs here are absolutely amazing with kids - which SHOULD be a no-brainer but in my…read moreexperience, isn't always the case. They were thoughtful about the waiting area - movie, coloring pages (that change!), toys, books, snacks! Each exam room has a chalkboard and character art. We've had great experiences each time we've been, we've only seen Dr.Ness but he's good about explaining to us what he's doing and what's going on. Our only "complaint" (which isn't really - way of the world, especially in the health field now!) is that we've never been taken in at our appointment time, and we have to wait longer to see the doctor than the entire rest of the appointment. Again, I'm not throwing shade - it's a busy office and they're excellent.

Dr Brass did my Cataract surgery on December 28, 2021. I couldn't be more pleased. He took time to…read moreexplain to me everything that was going to happen. what I could expect etc. He was very open and honest with me. Practice is very well run, excellent staff today was my last follow up after the Cataract surgery. Right now I have 2020 vision in one eye and the vision is crystal clear. Thank you Dr. Brass. for the care and professional service you all provided! Highly Recommend !! M.Pelletier

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

I've been going to Casey Vision for over 30 years and have always had a great experience with the…read moredoctors. They're knowledgeable, kind, and provide excellent care. Unfortunately, what has consistently taken away from that experience over the years is the front office staff--specifically, Joanne. Joanne has a long history of being dismissive, unhelpful, and at times, openly rude. Years ago, she refused to release my prescription for a snorkeling mask until I spoke to the doctor, which felt unnecessarily difficult. Last year, when I got glasses from their office, no one explained they were progressives--and when I had trouble adjusting, the process to fix it took multiple visits. There was no guidance or accountability on her part. Most recently, as I waited for my appointment, she loudly said to another staff member, "There's the girl who was a problem." I hadn't even spoken yet. When I asked to set up a time to look at frames, she said there was nothing available, despite it being well before closing. It was very clear I was being intentionally pushed away. What really stood out was how familiar this behavior seems to be. When I casually mentioned my experience to a coworker, my boss overheard and said, without hesitation, "That sounds like Joanne from Casey Vision--that's why I don't go there anymore." I've also noticed several other reviews here mentioning her by name, which unfortunately lines up with what I experienced. The doctors are great, but Joanne makes the overall environment uncomfortable. I hope the practice takes this feedback seriously, because no matter how good the care is, the experience at the front desk sets the tone--and she's driving patients away.

I picked this office based on Google reviews (which were very good.) I went for my first exam with…read moreDr. McCann and was very impressed. She took her time to do lots of different tests and was easy to talk to about what she was seeing. I was confident in the results and thought the price was very reasonable. Would happily recommend. 1