Was at Walt's hobbies with my grandkids yesterday. I have many interests myself with RC cars,…read moreplanes, trains, Carrera, race tracks and never disappointed. Always had what I need. Grandkids love wandering around the store with their eyes wide open with respect. We are never disappointed with our trips there. It's a drive that is well worth it! Customer service is #1.

He sold me a DCC already locomotive when he said it would work on Bachman easy track, which that…read morewas a complete lie and I wasted $150 and I was insanely happy because I was like this is my favorite brand train and it won't work on my track and the locomotive doesn't even have a DCC code decoder in it and he sold me a bad train

Pretty nice please. In a place that still preserves the…read moreessence of a true card shop!!!

Awesome store, even better service! Friendly and helpful ownership that has been in this business…read morefor a long time.

Great hobby shop one of the last good ones left. Always helpful always has stock. Sad to see all…read morethe people who lack basic life skills complain. They have always 100% supported,taught and given good advice. I'll always shop at leisure hours. There's no better place in Chicagoland. For the cry baby's if you can't read a manual and locate a part number don't buy a remote controlled car. Teach the kids some life skills and have them build a parts list and know the components. Prices always can't match online stores either. There's a price to pay for getting it today vs waiting on shipping they have bills to pay and rent for a store front with more overhead.

As others have mentioned in their reviews, customer service at this store is very hit or miss. My…read morefirst two visits were great. The employees were helpful, took the time to look up parts to check availability, showed me where the products are in store, and even offered advice on alternatives. Those experiences were exactly why I prefer shopping at a local hobby store rather than ordering everything online. Unfortunately, my most recent visit was a completely different experience. I stopped in to ask for some advice about parts I had purchased from the store just a week earlier. Specifically, I had purchased a motor and ESC for an RC car build and wanted guidance on whether I should use connectors on the motor or solder the wires directly. This was just one of several questions I had. The employee told me I needed to bring the parts in before he could offer any advice. I explained that the exact motor and ESC were sitting in their display cabinet just a few feet away. Rather than taking a moment to look at the products and help answer a fairly straightforward question, he simply gave me a blank stare and repeated that he needed to see the parts. He made absolutely no effort to help. Next, I showed him a battery listed as in stock on their own website. I had the product pulled up on my phone and explained that I was looking for that specific battery. As we walked toward the battery section, he asked, "Do we even have that battery in stock?" I had literally just shown him the listing on his own store's website indicating it was available. I also verbally told him, this item was in stock while showing him my phone. It felt as though he either wasn't listening or wasn't paying attention to what I was showing him. At this point, I was already questioning whether it was worth asking about the remaining parts I needed. Throughout the entire interaction, I remained polite and friendly. I explained that one of the main reasons I choose to shop locally is because I value being able to speak with knowledgeable employees, ask questions, and get advice on my builds. His response was, "You can pay for us to help with your build." To be clear, I wasn't asking anyone to build my RC car, perform labor, or spend an unreasonable amount of time troubleshooting something. I was simply asking for basic product advice about components I had already purchased from their store. There is a significant difference between asking for a paid build service and asking a hobby shop employee for guidance on the products they sell. That response pretty much ended the conversation for me. I still had several items left to purchase, but I decided to leave and order them from an online retailer instead. It's disappointing, because I genuinely want to support local hobby shops. I'm willing to make the drive, pay local retail prices, and give them my business because I appreciate the knowledge and customer service that a specialty store should offer. If the experience is going to be no more helpful than shopping online, however, it becomes difficult to justify making the trip. The frustrating part is that I know this store has employees who provide excellent service, because I've experienced it firsthand. Unfortunately, the inconsistency makes it difficult to know what kind of experience you're going to get when you walk through the door. I'm not expecting employees to know everything. I am expecting them to listen, make a reasonable effort to help, and show some interest in assisting customers who are actively trying to support their business. Unfortunately, my future business is going elsewhere.

Jeremy is the bomb. I bought yet another aircraft, the eFlite Timber STOL in May. Fantastic plane…read morefor intermediates! Anywhoo, my right servo got busted when a tree decided to get in the way of a stall. Jeremy is a true expert, and an incredible asset to this store.

Zero Stars! Wouldnt reccomend to anyone…read more Compared to Leisure hours or HobbyTown Rockford, this place is the purple spot of the Monopoly board. Other stores seem to have better prices, far more support, accept returns, and most importantly stand by their customers. Ive been in this hobby 25 years..I personally would not recommend Hobbytown Batavia to anybody. They'll try and sneak in bogus labor charges on your receipt (see below). Sorry but I work on my own equipment, and sneaking fake labor charges on receipts is theft...Their "sister store" (owned by the EX-wife of Batavia) in Schaumburg is not any better. In fact, Schaumburg could be worse. I experienced lack of enthusiasm, non-nowledgeable employees, low stock, and an awful shopping experience. Total waste of time. Not a place for young kids either, unless you want them around a bunch of egotistical adults. Dismal business owners dont care about their customers. I will be sharing my experience with fellow RC enthusiasts in the community. Your lack of enthusiasm really shows by all your reviews and poor attitude. When you're in it for the money, it shows. Avoid.

A very friendly local shop with a large amount of collectibles. I love coming here when I'm looking…read moreto sell some games or cards and buying some single Pokémon cards or packs. There's a little of something for everyone here. I usually see the same staff faces and they're always helpful and welcoming. If you're a collector at any level, definitely stop by. I believe they even had a couple labubus if that's what you're looking for!

We love going here getting our fix with Pokemon cards & basketball & football cards!…read more Cards are organized in boxes & in good condition. They have a wide variety of options. They have 2 long tables. Friendly owners.

Amazing service!! Garry helped us fix our RC car and was so helpful! Definitely a great spot for…read morehobbiest.

Gary was very helpful. Popped the axle right back in when we had broken it. Highly recommend for…read moreknowledge, internet can be misleading for RC!

Absolutely awesome hobby shop. Has everything you could ever want or need. Brian the owner is the…read moreone person who knows if anything that you would need in the RC plane world is available and where. It's a little shop in the center of town in Leonore. Best RC everything selection in most of Illinois. Stop by you won't regret it.

We took a day trip to Chicago for my girlfriend's birthday to check out some Pokémon shops, and…read morethis ended up being one of our favorites so far. It's easily one of the best spots we've found for both Pokémon and One Piece cards. Aleah and Haley were super friendly and welcoming, and Ari was incredibly helpful when I had questions. The pricing is pretty much in line with most card shops for both sealed products and singles, but what really stood out was the overall experience. They have a ton of variety to choose from, and the atmosphere made it a great visit. On top of that, the staff even gave us some free merch for my girlfriend's birthday, which was such an awesome and thoughtful touch. We'll definitely be coming back soon! EDIT: We stopped by CardPop again before heading up to Chicago, and even though it was a different staff this time, we had the same great experience. The customer service was outstanding once again. Everyone was friendly, welcoming, and communicated exceptionally well. We had the pleasure of meeting James and Bryce, and both were incredibly helpful and easy to talk to. It's clear that the team takes pride in providing a great experience for their customers. Keep up the fantastic work! We truly appreciate how well you always take care of us whenever we visit. Looking forward to stopping by again soon.

Went to the location off Plainfield rd. Gavin was great! Very knowledgeable and great service!read more

Excellent service with very friendly staff. Also handing out water bottles completely free during…read morecorn fest is pretty epic

Let's start with a side note-- this is my 100th Yelp review! How exciting! I wanted to save it for…read moresomeplace that was unique and spoke to me. Well, this place fits the bill well. Now, onto the review... It's worth the long drive to Dekalb for a chance to stop into The Gaming Goat. A gem in the historic downtown area of Dekalb, this is a store you must check out when you're in the area. They stock a variety of fun, creative, unique, wacky and intelligent board games that you won't see in big chain stores. Seeing these games in person is a huge benefit to gamers, because you get a better feel for these independently produced games. The interior is pretty nice and there's plenty of space inside to browse or play, if you're there for an event. Besides the large stock of board games, they also offer a good number of events. What stood out to me when I was in there last was their Pokemon League. (They're big on Pokemon and even- at the time of this writing- let you pick a small Pokemon figure up free of charge if you check in to the shop and show them the offer. Sadly, I forgot to pick up my 'check in' Pokemon. Next time!) They also had a Family Game Night on their calendar-- If I lived closer, I would totally check it out! It seems like a great way to spend a few hours with the family. The Gaming Goat goes out of its way to make you feel appreciated, going so far as to have free water bottles out during large town events like Corn Fest. Going the extra mile like that definitely makes The Gaming Goat stand out among other gaming stores. If you're in the area, give this place a looksie!

I purchase my N scale train equipment from their on-line store on a regular basis. The selection…read moreis great, the prices are very competitive, the shipping is fast and at a fair price. Outstanding customer service and love the package of fruit snacks in every shipment. :). I highly recommend this store for model railroading supplies.

dont go here. We stop in for random suppors like cement glue and primer. we asked the guy to…read morepoint us in the right direction. He said they only sell trains. He didn't make eye contact and barley listen to our needs. we tried to help out a mom and papa business but that was a waste of time. hobby lobby we go.