My husband got scam for unfamiliar website and one of the pictures they used was one of Schott…read moreleather jackets. I helped him out with dispute and also doing research about the real one. I found out that Schott has a retail store in New York City, so I took him there this time even they have an online website, but we weren't sure what size will fit him. Nowadays, people mostly shopping online even you can return or exchange the good, but it will take time and sometime the new size you get still not the fit on your body. So in my opinion, a retail store still necessary. You can see and feel the real product especially if that product is expensive before you make a purchase. My husband did try on the coat and found the size that fit him. We made a purchase and he had been wearing his new coat every day since.

This was my first time visiting this new location. The store used to be on Orchard St. near all…read morethe other leather stores. The old location was a bit cramped and dark inside. This new location, on Howard St., is such a refreshing change ! It's well lit, lots of space so all the jackets, shirts and other items stand out. Rather than cramped on a few clothes racks. The staff was very friendly, and loved talking about leather.

We visited Nick and Sons for the first time but it will not be the last. This store is a…read morefashionista's dream for outer wear. Leather and Fur coats and jackets in every color and style you can imagine. The gentleman that helped us was amazing. He took one look at my husband and handed him a jacket that fit him perfectly! In fact, my husband told him what size he wanted and the professional explained that it was too big for him and why. He went on to explain that based on my husband's broad shoulders, arm length and waist size. The size he was asking for would not do him justice And he was 100% correct. I told him I wanted a red leather jacket and he took one look at me and handed me a jacket that fit me like it was made with my exact measurements. You can't find that type of professionalism and expertise just anywhere. No wonder the store has been around for so long.

Nick & Sons is like having family in the business. You're treated with respect and dignity. The…read moreexperience in shopping here is far more superior than anywhere in New York City. I've been a customer for over 15 years and my wardrobe is everything. Timeless elegance at its finest.

Customer service at it's worse. Left a Harley Davidson Buckle on June 8, to be sewn on a straight…read morepiece of leather which I hoped could be called and worn as a belt. Evidently, this prove to be to complicated of an order because 8 weeks later I was still waiting for the piece. Called several times to query and nothing. Today Aug 22, went to pick it up and still NO belt with the sorry excuse that it has been a busy time. Seriously, they call themselves professionals with good customer service ~ I (strongly) think not. Got my $100 & belt buckle back. Rafael R.

I own three pairs of men's sandals from Jutta. They are the best purchases I've ever made and the…read morethings I own that get the most compliments. Jutta makes the highest quality sandals (none of the beautiful brass nails have wiggled their way out and the leather hasn't dried out or cracked after years of wear and no oiling or conditioning on my part). She stands behind her product (after you've stretched out the straps your first season of wearing them in, she will disassemble them, tighten and trim the leather, and reassemble) And her prices for add-ons are fair (she will resole them once you've worn the leather too far with elegant thin rubber soles that don't detract from the sandal style and even adds a little heel piece since heels often wear fastest, for only $35 last I checked). Jutta is proof that impeccable service and quality products make for happy customers and referrals. I can't tell you how many people to whom I've raved about Jutta. So much free publicity! She is proof that buying local is worth it and that you will be rewarded with years of use for spending a little extra money on something handmade instead of something cheap from a factory. And if you're used to paying designer prices it's no more expensive! And you bet your life you aren't going to get Michael Kors or Miucci Prada to maintain your investment for you and extend its life! Sorry sucker will be the reply from most companies! In life you truly get what you pay for.

We wore KEP for our wedding and unfortunately the experience we had was overall stressful and…read moredisappointing. We would not recommend KEP to anyone that has a strict deadline and/or anyone who expects a high level of customer service. After receiving a few recommendations from friends, my now husband and I made an appointment in the NYC store on May 10 looking for white jackets and black pants (for made to measure) for our wedding on the west coast on August 20 (so, at least 3 months in advance). After a LOT of back and forth (finding white vs. cream fabric is a lot more difficult than it sounds) we finally found fabric that we wanted and on May 24 went through the entire process of getting measured and paying a lot of money (thousands of dollars each) for the outfits. Since KEP was a well-known brand, especially in the gay community, we were excited about our decision to splurge a little bit on this, with the expectation that the service would be great and that this would be something we didn't need to stress out about last-minute. We were very wrong. Fast forward a month later, on June 21, we received a call from KEP saying that they actually didn't have enough of the white fabric we chose to make two jackets, and there wasn't enough time to wait until they received more in stock. So they said we should come back in to pick a different fabric. Since we already paid and already got measured and frankly didn't have enough time to go elsewhere, we rushed into the store to pick a different fabric. The new fabric we chose cost more than our original, and given the situation KEP offered it to us at no additional charge. We felt like things were back on track and looked forward to our fitting a few weeks before the wedding to make any last-minute adjustments. More time goes by, and then we hear from KEP saying that they need to push our fitting from a few weeks before the wedding to 10 days before the wedding. We became more nervous, especially because we had planned for KEP to ship the outfits to the west coast so we wouldn't have to travel with them. Then, when that date approached, KEP said we would have to push it to 8 days before the wedding (the Friday before). We became more nervous. When we came to the fitting, we learned that only the jackets were ready, and not the pants. The jackets needed adjustments. We asked when the pants would be ready for us to try on and they said they would let us know ASAP. The entire weekend went by and we did not hear anything from them. We called, messaged, and texted just about everyone we could find who works at the company and heard nothing until Monday morning (5 days before the wedding), when they said that everything is fine and that they are shipping our pants directly to the west coast. This obviously made us extremely nervous because this meant that we wouldn't be able to trying our pants on prior to the wedding. We asked them to ship the pants to the west coast as soon as possible so we could get them tailored there if necessary. Miray (the co-founder of KEP), instead of apologizing for the last-minute scramble and rushing, reminded us how they have been good partners and assured us that the pants would be fine and that we had nothing to worry about. The pants arrived on the west coast 3 days before the wedding and they were, as expected, too big. In the midst of everything else going on, we had to rush a tailoring job (through a tailor we found on our own) and paid $90 to fix the pants. We picked up the pants the morning of the wedding. The thing that bothered us most was not the fact that our outfits arrived behind schedule. It was the extreme lack of service we experienced throughout the entire process. Communicating with the co-founder of the company, as well as the NYC representative, was always terribly painful. There was a lack of responsiveness, a lack of answers, and a lack of urgency. For a high-end store, we found the service to be seriously disappointing. Having to deal with last-minute adjustments before your wedding (among everything else) is one of the most stressful experiences in itself, but the feeling of having to deal with it alone, without the support of the company you just paid thousands of dollars to, is the highest insult. No one from KEP ever apologized for this experience, instead saying that they understand weddings can be stressful. After the wedding, we emailed Miray asking if they could reimburse us for the $90 rush tailoring. She did not respond. I followed up and said that we were planning to write reviews of all of our wedding vendors online. She did not respond.

This place is the worst. DO NOT COME HERE for anything…read more I went there about a month ago to get a pair of jeans altered. Which is a pretty simple task for a place like this. I'm no expert on alterations, but I can't think of anything more basic that a place like this can do. Needless to say, it took forever and they screwed up my jeans. They lied to me numerous times about when the jeans would be ready. And when the jeans finally came back, they were altered wrong. It doesn't take over two weeks shorten jeans! They were very rude to me as well. If a place does not know how to shorten jeans and treats it's customers poorly, why would you want to spend thousands of dollars on custom made clothing here? There are plenty of other places where you can buy custom made clothing with quality alterations and good customer service. Go there and avoid Klein Epstein & Parker.

I was tired of not being able to find a suit that fits the body that I have rather than the body…read morethat retail shops want me to have. I'm 5'1" and athletically built with high shoulders and few curves to speak of. Enter Bindle & Keep, which I heard about on the recommendation of a friend. I entered their artistically minimalist warehouse tailoring ship to meet my tailor. He was pleasant and conversational, giving me advice about fabrics - what colors work well during specific seasons or with which accessories and for which occasions. I came away with a Donegal Tweed style fabric in a light charcoal with little "pops" of color threaded through. This shop measures not only your basic chest-shoulders-inseam-waist. They also measure customers at different points in order to create a truly custom made product. The way in which this process is done is non-invasive and tasteful. In addition, although they tell you that it could take up to 12 weeks to create the suit, mine was ready in less than 8 weeks. The final product - a three-piece suit with a shirt - was ideal. And they keep your measurements in case you would like to purchase something else in the future. Although the final product is not cheap, my suit is of a high quality that I would expect from a bespoke shop. I give Bindle & Keep my highest recommendation.

I bought my wedding suit from Bindle and Keep. The staff (especially Daniel and Ashley) were…read moretremendously professional and assisted me end-end. I came in with little idea of what I wanted to do, an they helped me cultivate my look based on the wedding setting and time of year, pick the fabric to make sure we were balancing style and comfort, and kept me in the loop with production, from start to finish. The suit was finished ahead of schedule, they made final adjustments, and it fit me perfectly. I felt cared for throughout the entire process. I would definitely recommend Bindle and Keep for any big events you have planned.

I have followed this brand for a few years and was so excited to visit the store in lower…read moreManhattan. I decided to purchase a few women's jackets recently. I couldn't resist the unique designs, workmanship, or incredible sale! The customer service was great, too. Gilles, the owner and designer of The Face, was sweet and very helpful with helping me select the correct sizes. I was surprised to see that women's booties and the art on display were also for sale. The edgy, yet tasteful, artistic combination of rock 'n roll music, art, and fashion as well as the warm and welcoming staff will definitely draw me back again!

Don't waste your time on this place. I could not decide whether the clothes were just really old…read morestore overstock items or actual used thrift items. Everything was 50% off (though I get the feeling that it's 50% all the time, so why not just lower the prices?). Clothes were priced at $8-$15 (so really half of that $4-$7ish). Clothes were from like the 90s styles (which is too recent for retro and too old for cool). I didn't check out the upstairs mens, but I have a feeling it would have been more of the same. The only reason I'm giving 2 stars is because the jewelry was reasonably priced ($1 bracelets) and somewhat interesting though I didn't buy anything. Lastly, the staff was unprofessional and their conversations with each other in front of customers was appalling. Let's just say save the locker room talk for the back room. Overall, the place is classless and drab. There's probably a gem if you dig through every single item, but not worth the time IMO.

The owner is very impolite. No trying is possible and there is no clear signature in this shop…read moresaying that it is not allowed. No trying idea is very bad and likely comes from a strange idea that I have time to give back a cloth if its bad. No! I come to a shop to first try and then buy if it fits well and this is very obvious in Europe but seems not to be very obvious in NYC.. Sad, and at least strange, because I will not buy any cloth without first trying it. If there is a bad law than CHANGE IT...

1 star for lousy customer service and poor business practices!…read more I called this company because I found a tank and panty set I liked online that they wholesale and wanted to know where I could buy it. I asked for the names of some companies I could contact and was given "JC Penney but I am not sure if they even sell them anymore." After that is where it got really weird. When I asked for other companies, I was told "I am sorry we do not give out names of our clients." Really, so the companies you sell to have a potential customer who wants to buy their product and you prevent them from spending their hard earned money and filling their coffers. If I were your vendors I would fire you and buy somewhere else. Very narrow minded if you ask me since ultimately I am buying YOUR PRODUCT. Duh! Every company I see on the internet shows "Where To Buy" on their website except apparently you. Hopefully one of your potential vendors will read this and think twice about buying/carrying your products.

I have been dealing with this supplier for about three years. They always are very helpful with any…read morequestions or issues I have with my orders. They are my go to fashion distributor every season before I look at any other lines. I'm also ultra excited to see each new collection. Once I was in NYC and asked them on short notice if I could have a look at the Fall/Winter line in the showroom. They were so accommodating. I always call them to get updates on the new collections, but this season I was busy with other things and forgot. To my surprise the new Spring line is available and the prints are sophisticated and chic. I must say that I'm impressed. My customers love ready to wear that is easy to wear and to care for. This company provides that. The prices don't break the bank for small businesses like mine. I love this company and really can't say enough good things about our relationship. The thing I love the most is the combination of the cut and the ease of the fabric makes the garments wearable for almost all body types. THANK YOU. ~Inga