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    Fox Pest Control - Virginia Beach

    3.5 (124 reviews)
    Open 8:00 am - 9:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Services - Fox Pest Control - Virginia Beach

    Ant extermination

    Bed bug extermination

    Cockroach extermination

    14 More Services

    Flea extermination

    Hornet or wasp extermination

    Mice or rat control or removal

    Mole control or removal

    Mosquito extermination

    Pest extermination

    Pest inspection

    Pest preventative services

    Indoor pest preventative treatment

    Outdoor pest preventative treatment

    Spider extermination

    Termite extermination

    Tick or mite extermination

    Wildlife control or removal

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    Shows the files as of today 10/5 that is on this account. No contract is listed in these files.
    Harry M.

    I have been a customer of Fox Pest control for 5 years and although they would spray as expected we continually had bug issues. Whether it was the occasional water bug or the ant issues we would have every spring. When brought to their attention they would say they will take care of it next time and nothing was really handled by them. We would buy traps or sprays and the issue would go away without their help. This past spring on a visit their worker suggested I get a mosquito treatment that would handle some of these issues since it adds more chemicals to the yard. I thought it was a simple add on and not much more, it was another fee, which we took on and it seemed to be working. We were contacted not too long after this ( 1 treatment was applied to our property ) and it was a competing service that used a different method of treatment to the property for the same amount and I felt it was a better option for our home. So I switched after being a fox customer for 5 years but never being fully satisfied with their service. This came just over 1 month after adding this service to our plan. When I spoke with Fox about my cancellation they said there would be a $250 cancellation fee for this new service as well as a monthly fee that was missed due to a cancellation of a credit card on our account. In the months that followed I lost my job so it took some time to pay this fee ($116) to the account. But today I paid that amount through their portal and sent an email that informed them that as the person adding the yard service didn't explain it was a 2 year commitment, that it had only been added for about a month since I canceled I would not pay the $250 fee. They are threatening to send me to collections over this money for a service they did not render, or explain the implications when they added it to my account. It's not like they serviced for months on this I didn't pay for the service and then canceled. I started the service 5/11/23 and canceled by the end of the next. There was one yard service on 6/14/23 and that was it. One time they came to my property to apply this new treatment and I immediately canceled. That does not seem right to do to a customer of 5 years. I would watch if you have fox service in your home. Make sure they explain all services they add to your account and that you are very careful with their upsells, they add fees for things that are not done to your property and they stick you in contracts that they purposefully keep vague to trap you in their contracts. When I spoke with Preston at Fox pest control about this issue, he said they will need this fee, that they have a 3 day cancellation in place, which is simply ridiculous, that I had time to review this contract. Nowhere in my account is there a copy of this contract that they are relying on. There are pics of the last time at my property, but nothing about this contract, nor was I ever sent this contract. DO NOT TRUST THIS COMPANY

    Do NOT trust Fox Pest Control! I have been a Fox Pest Control customer since 2019. Their tech came to my house to service my termite stations in June 2024. The tech removed all the termite stations from the front of my house and 50% from the right side. I called customer service to ask what happened and they were not sure. I took photos of the holes from the removed stations and photos so you can see the location at my house. I was told a different tech would come to my house to verify the issue. Her report seemed to validate my report. The Termite Mgr contacted me to say that he had gone to my to see the missing stations at the back and left side of my home. I told him that was not correct, the issue was not at the back it was at the front of my home. I took photos of the three "missing" termite stations on the left side of my home. and sent them to customer service with a report about the Termite Mgr's wrong report. The Termite Mgr, Marquel, called me a few days later because of my report. He repeated that my report was wrong and when I tried to dispute him. He said I didn't know what I was talking about. I told him I know what is happening in my own yard. I contacted customer service to complain about Marquel and the lack of assistance in fixing my original issue. I informed Fox Pest Control they were not allowed on my property without me being present. I made another attempt to resolve this issue but when I received a bill for the BAD service that had been disputed since it happened. I contacted Fox Pest by phone and email to cancel my termite and home pest service. The Customer Service rep asked if she could contact the Office Manager, I agreed. I received a voicemail stating that she was canceling my termite service but wanted to keep my home service open. A week later I received another $340 bill for the disputed termite service. I contacted Customer Service again and was told they performed the termite service, whether it was bad service or not, so I had to pay for the full service despite them removing a third of my stations with no explanation. When I questioned why I would pay for bad service, I was told, "There is no service guarantee." Don't waste your money giving it to FOX Pest. Go to a reputable company that has a history of REAL service.

    Termites
    Jamee M.

    Just bought a home in Suffolk that has been serviced by this company for the past few years for pest control, termites included. Well literally as soon as I moved in I noticed termite tracks in the garage. Called the company and they said the previous owners were on a plan to prevent termites and with regular inspections they never noticed anything. Like I'm no professional but if I can spot obvious termite tracks as soon as I walked in how can you guys not when that's what you do for a living. And what was the point of being on "a monthly service plan" if that didn't even prevent termites and you guys didn't even inspect the home when you came out. Personally I think good customer service would be to treat it free of charge since you guys failed to do your job in the first place. Don't use this company.

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    3 months ago

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    9 months ago

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    7 months ago

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    2 years ago

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    11 months ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    2 years ago

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    3 years ago

    Always on time and very professional. My technician is Breon. We are very happy with our technician.

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    4 years ago

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    6 years ago

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    6 years ago

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    3 years ago

    Robbie is efficient and friendly. He does a great job and is always helpful. Would definitely recommend him for any house you need treated.

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    3 years ago

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    3 years ago

    Friendly technicians and great service. Highly recommend this company for pest prevention and control.

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    5 years ago

    Taquan was very friendly punctual and did a great job explain stuff to me I would highly recommend him and their service

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    Page 1 of 4

    Ask the Community - Fox Pest Control - Virginia Beach

    Review Highlights - Fox Pest Control - Virginia Beach

    Everette is a great technician, and he was very respectful of our home during the rainy condition.

    Mentioned in 4 reviews

    Read more highlights

    Mitchell Pest Services

    Mitchell Pest Services

    (14 reviews)

    Service was scheduled with Jay in the office and it was perfect for the next day. We are repeat…read morecustomers and have a monthly service. Jay is kind and very very helpful in meeting the needs of a customer. He's the kind you want working for you! I needed attention immediately for some pesty holes and digging in the ground and scraping I heard. "Said" showed up right on time and above the call of needs for us. Showed me where little pests are digging and making noise and covered the holes, cleaned and refilled bait boxes, sprayed our areas in garage and rooms. Changed the trap paper in garage and furnace room attached to garage. Kindly removed the one off my sneaker when I stepped on it. Strong Sticky paper that would hold mice he says. Highly recommend Said for his demeanor and attention to detail. He patched an outside vent with copper type Brillo wire to prevent anything from getting in and showed me the steel grate that one of the pipes comes with to prevent anything from crawling back in the house. Brillo should keep them out. We will look for a steel grate. Double checked the downstairs and all clear nothing got in thru the pipes as he suggested might. He puts the bait in the boxes that has grain and cheese mixture and always puts those fresh food type big pellets in the box to see if they are eating it. Apparently it kills them after 45 mins. Haven't seen anything inside - outside except foxes!!! "Said" is a hard worker. He is a honest good man and smart. His expertise is spot on for what the customer needs and wants for protection from any pests, bugs or problems. Thank you again Jay and Said.

    over the course of the last 2 months our problem is now resolved. Tom was the guy who came out, and…read morehe was wonderful. He answered any and every question we had and let us know that the store bought spray we were using to spray on the roaches was doing more damage than helping. He was wonderful. If I ever have any more pest problems or know of a friend who does I will tell them to call.

    All Around Animal Control - Opossum removal from attic in Virginia Beach.

    All Around Animal Control

    (13 reviews)

    As these reviews suggest, this is an all or nothing type of business. The owner is a classic…read morecharmer who makes you think he's doing you favors; then, he does not complete what has been contractually agreed upon. While he removed raccoons from my wall and allegedly squirrels from my roof, he never filled any holes, so other animals re-entered and caused further damage. Four months have gone by without hole being filled. Now I have to gut my entire attic because it is absolutely infested with rats who entered the holes. The damage from recent animals has been confirmed by a third party. I have struggled to get a refund for work never completed. I should be refunded for work that was not done. I am a single woman in her 40s, and this is my nightmare: being taken advantage of by someone performing a service on my home about which I know nothing. Nightmare! Beware!

    Horrible experience. Joe came to do an assessment and was very friendly and great, however; when…read moreit came time to actually complete the work, he disappeared. He scheduled and day/time with me but no showed then texted me with excuses. I was friendly and understanding because I wanted him to complete the work asap due to the extent of it. We rescheduled but this time after no showing, he did not contact me at all. And has not gotten back in contact with me since. That was may 2025 and it is September 2025. I obviously had to go with a different company who got the work done, but I just do not understand where the breakdown was. If he was unable or unwilling to complete the work, he should have told me. I waited and wasted time hoping he would call me back. I have never dealt with a professional business that conducted businees this way. This was the most unprofessional business I have ever dealt with. It was handled so horribly and I would never recommend anyone to enter into business with the company because of the disrespectful way they treat customers.

    Fox Pest Control - Virginia Beach - pest_control - Updated May 2026

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