*This job request was for a friend's rental property with a roach infestation while he is out of…read morethe country*. Weather conflictions caused some delays in service, which caused a delay in communication. However, once we were able to get connected, very professional and tenants said the job was done well and the person spraying was polite and approachable. Extremely reasonable pricing as well! Definitely recommend over a lot of the other companies I reached out to.

Update to previously written review. To my dismay I receive…read morea call from Nathan the owner of Talent Pest Control regarding my previous review. I have been assured that this matter would resolve to my satisfaction and based on this I am removing my previously written review. Thank you Nathan for taking time out of your busy schedule to address this matter and offer a satisfactory resolution and your apology is greatly appreciated. Your tech is scheduled to arrive at my property on June 4 as this is the next available appointment unfortunately. It would be greatly appreciated if this appointment can occur sooner than later as we need a clearance letter for closing. I will add a final update once this matter has been completely resolved. Thank you Regina Reyes

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

New to the company but my technician is professional attentive and thorough! So far so goodread more

We have been using First Choice Pest Control for many years and have been very satisfied with their…read moreservices. Recently George and his team did a termite inspection on our newly purchased home and recommended replacing some of the encapsulating materials in our crawlspace. They did an excellent job and the workers were good communicators and did exactly what was promised. We also appreciated that they replaced our dehumidifier filter which needed to be done. we are pleased to have a long standing relationship with such a reliable team. Thank you for working with integrity!

I highly recommend! I am terrified of bugs & moved into a home 2 years ago that had waterbugs & a…read morefew other weird things (ah!), but started using this company right away & 99% I never ever see any bugs anymore! (If I ever do, they are dead!) They are so patient & helpful with also arranging the appointments with my tenants. I have appreciated them so much these past 2 years!

I had a pest control treatment by Nate from the Lightfoot VA area…read more He was very friendly and polite. Told me what he was going to do. Told me how much credit I had remaining on my account.

Kevin and Jackson were very friendly and professional. Kevin is knowledgeable and addressed all…read moreof my concerns. They were very thorough. I am very pleased with their service.

Tech was odd.. watched him eat a waterbug and after he asked to use my bathroom, he didnt flush…read moreand left it stinking

I called to ask a question and the manager yelled at me. The most unprofessional person I have ever…read moretried to deal with. I cancelled my appointment. He treated me like dirt. Don't call them, don't hire them.

We has squirrels in our attic, driving us crazy. Jacob came first to see what needed to be done,…read morethen in a couple of days the crew was here, on time, ready to fix the problem. They went above and beyond to cover the side wall, where the squirrels found their entrance, they closed up the entire wall. Now we feel confident that our attic is secure. Thank you!! Great value as well.

Super quick service and they took care of everything. They did a great job. Totally recommend. Give…read morethem a call!!

I have been using his services for almost a year now, and plan to continue. He is very professional…read moreand friendly. He helped me catch a lizard in my house, the same day he came for a free estimate. Prices are reasonable. And the treatment actually works. Your next visit is scheduled as soon as he finishes his current treatment. This is helpful for planning in advance, rather than a phone call the day a technician is available to come, like some other services do. Highly recommend for your pest control needs.

What a pleasant human being Thomas is... I never write reviews but after being treated by some…read morecompanies like they have no time to accommodate because they only work in the "season" it was nice to be greeted by Thomas with a quick response to my needs!!

Accel sent out a new to me technician. Mike was his name because my regular tech was not available…read morefor my ant problem. From the time he rang my doorbell I knew he was a technician that goes above and beyond. My Technician was not available so Mike was sent. He is so knowledgeable and explained everything he was doing. If and when Tina is not available I will definitely have Mike anytime. I have had Accel for many years and have NEVER had to them come back for a retreat. I have a contract with Accel to come quarterly for bugs a bait boxes for rats and a termite contract. I have had Accel for 5+ years and I'm extremely pleased and impressed with there performance. They are the BEST company in Tiderwater plus technicians are extremely knowledgeable.

Jason did a great job. He was thorough and responsive to my concerns. Accel has been a reliable…read morecompany

Unprofessional and rude once they got some money. They dodged our phone calls after they missed an…read moreappointment. They ordered the wrong size part and never showed for the appointment that they had to reschedule. We already paid half the price and they've only done 1/4 of the work and we have gotten no response of when the rest of the work would be completed. Never again....quicker responding to a review than a call from customer.

I hired Tony's Pest Killers for rodent control and later for mold treatment and vapor barrier…read morereplacement in my crawlspace, based on positive reviews. Unfortunately, my experience was disappointing, especially considering the $4,217 I paid for both jobs. Issues Encountered: 1. Poor Customer Service: The rodent treatment included an unexpected $16.83 credit card processing fee, which was not disclosed upfront (the amount of the fee is not the issue as each of the techs for the crawlspace job were given a $40 tip before I realized the job was left incomplete). While agreeing not to charge me the fee on future jobs, Tony called me to chastise me about complaining about the fee when he charges less than his competitors for services provided. How much Tony charges in relation to his competitors is irrelevant to the fact that I was forced to pay an avoidable fee. Tony's response to my concerns regarding the incomplete vapor barrier installation was equally unprofessional and dismissive. 2. Incomplete and Haphazard Work on the crawlspace job: * The job was scheduled from 9am to 6:30pm, but the techs arrived late without notification, and the work was completed after 8pm. * The vapor barrier installation was unprofessional and incomplete, with visible ground, dirt on the barrier, and improperly pinned sections. Trash/debris was left under and on top of the barrier despite a $1,280 charge for trash removal. After sharing photos and videos of the incomplete work, Tony agreed to send someone to finish the job but at the same time made excuses for the techs who started the job. He assured me the vapor barrier would address humidity issues, but when the humidity in my house reached 80%, he suggested contacting a home inspector instead of measuring the crawlspace humidity as promised. Despite paying several thousand dollars, I decided not to pursue the matter further due to the stress involved. I hope this review helps others make an informed decision about Tony's Pest Killers. EDIT to include response to business owner: I have included images of our text conversation about the credit card processing fee. You are lying. You NEVER said your competitors charged $1,000 for the job you did because they don't charge $1,000. You only mentioned that the price was $350 pre-covid. After I thanked you via text I thought that would be the end of the conversation but you called me to chastise me about complaining about the credit card processing fee. Your ease at lying amazes me. As far as the crawl space, you estimated the crawlspace to be 1600 square ft not including the cement blocks. You asked about the old insulation and whether I wanted it thrown out with the rest of the trash before you started the job. I told you I did want it thrown out. I have attached the text exchange. At no point did you say anything about the old insulation not being included in the estimate as you were sure to mention about the trash on the cement blocks not being included in the estimate. You left any trash on the cement blocks because you said that wasn't included. You provided an estimate and then you provided the final invoice, which I paid in full. The fact that you rounded down in estimating does not justify or diminish the fact that you left the job incomplete. I do not owe you "gratitude" (as you suggest in your response) for the cost of doing business. It's bizarre that you think you are doing people a favor by providing service that is incomplete and haphazard. Good customer service goes a long way. No one asked your techs when the job was going to be done every time they emerged from the crawlspace. In fact, they were each given $40 tip ($80 total) when they claimed that the job was complete. I never told you that I preferred white plastic. I sent you an email with a question about the difference between the white and black plastic. Period. Your lies are outrageous and say a lot about your character and how you run your business.