I had a crack in my basement wall that was letting in water every time it rained. I contacted Real…read moreSeal, and from start to finish, they were amazing to work with! The team was professional, explained the whole process clearly, and showed up right on time. They sealed the crack quickly and neatly. If you need any foundation or waterproofing work, I'd definitely recommend Real Seal.

I regret having to post this because Real Seal has done good work in the past, but unfortunately…read morethis experience was different. I called them about water intrusion into our ground level bedroom. They diagnosed the water issue as two foundation cracks and charged $1,700 for the repair plus a $250 overtime fee. The work was completed and done satisfactorily, but the actual source turned out to be a leaking water heater not the cracks. Yes, the repairs could be considered necessary in the long run, but there was no need to expedite this repair. Their recommendation was an educated guess rather than a proper diagnostic process to ensure the two cracks were the actual source of water intrusion. I was trusting their professional service to provide an accurate diagnostic. When I requested a refund of the overtime fee only (given the cracks were not actively leaking) and a goodwill discount (given the damages I incurred due to time wasted, since this was not actually the problem), they offered to remove a $100 late payment fee I didn't even know existed and a $50 goodwill discount. The offer is something, but it fell short, especially because the director was curt and seemed more interested in closing out the conversation than actually resolving a legitimate complaint. Get a second opinion before agreeing to any foundation work. EDITED IN RESPONSE TO COMPANY DOUBLING DOWN... I appreciate the response but I would like to expand on a few of the comments made. While Saturday was accommodating, it was only necessary due to the incorrect diagnosis. Your team tried to schedule me a week and a half out. I asked if they could do better. Your team then offered Saturday. It wasn't for my convenience, it was a necessity as a result of your diagnosis. My walls were supposedly actively leaking water, of course I wanted this done as soon as possible. If this was correctly diagnosed, I could've had the cracks repaired anytime. Additionally, you specifically told me on the phone, this $250 fee was directly for a technician's overtime, which in your words, "is why you cannot refund it." Not a standard Saturday service fee, as you've now stated publicly. In regards to the $100 late payment fee, while it may be outlined in the contract, a courtesy reminder would have been appropriate given I was not onsite for the repair and never received a final invoice on the day of service. How was I expected to pay within the terms without ever receiving a bill? Your response also confirms my original review. Your diagnosis was based on another company's assessment rather than your own independent verification. A proper diagnostic process would have verified that water was NOT actually entering through the cracks. Yes, the cracks were there, but no, they were not actively leaking. Hence my request to remove the "service fee." I hired you to stop the water intrusion, not simply repair my foundation. The water heater was the actual source.

We had a crack in our basement foundation, and before calling Home G Group, we got a few other…read morequotes. I'm so glad we did! Those 5-star reviews are absolutely deserved. Petar immediately made me feel confident he was recommending the most effective, cost-efficient solution. You can tell he really knows his stuff. Other companies were pushing more invasive (and much more expensive) options, but Petar kept it straightforward and practical. He completed the repair in under two hours (by himself!) which was genuinely impressive. On top of that, he's just a really kind person. Highly recommend!

Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

Ever seal was quick to respond and convenient in scheduling my appointment. The turnaround from…read morequote to repair was also quick.

This company is the absolute worst. We hired them because our basement flooded. Not only did they…read morenot fix our basement properly so that we have 4 feet of water come in regularly. But then they said that they never said that our basement would stop flooding after they did work to it. They were extremely aggressive and mean. Not just rude, but actually verbally, aggressive, and on the attack. I am a woman and was at home alone when their service man came out and he was yelling at me and frankly, I was pretty scared and uncomfortable having a grown man that is a stranger yell at me in my house. It was the worst experience I have had in a long time and they have already cost me all of my property tax money that I had to spend fixing the basement . Now I have to sell my house or I'll lose it. I lost so many thousands of dollars because my basement flooded after they told me that it wouldn't anymore. My roommate had had to move out and actually became homeless for a little while and had to live in a homeless shelter because her bedroom was in the basement. Luckily, she finally found a place to live. No help to Everseal. This was the first house I had lived in For more than a couple of years . I've lived here for over 11 years and now I have to move because everseal ripped me off and lied to me. Don't ever use this company. They will lie to you and not tell you everything. they will promise you would dry basement and then tell you that they never promised that and it wasn't their responsibility to make your basement dry. He told me I have water coming in from the sewer and seepage and that he's not gonna help me with either one of them and he's not gonna help me at all. I've never seen a more unprofessional company in my life. I can't believe he started yelling at me. I am a victim of violent crimes so that really scared me extra. Save yourself from the Horrible experience I had with them and go to somebody else. They are nothing but con artists and scammers. They will take many thousands of dollars from you and your basement will still flood.

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .

Thank you so much. You guys made what could have been a nightmare into a great experience…read more Julian was straightforward and easy to work with on pricing, which I appreciated. No games, just clear communication. Pablo and the crew were excellent. They got right to work, moved fast, and kept everything clean the whole time. You can tell they know exactly what they're doing. They went above and beyond to make sure everything was done properly, not just quickly. We had a foundation crack repaired, a French drain installed, and new underground gutter lines run. Everything looks great and was done the right way with solid materials. What stood out most was how efficient and professional the whole crew was from start to finish. No shortcuts, no mess left behind. Would definitely recommend them if you want the job done right the first time.

Julian was very responsive to messages. He came out quickly for a quote which was very reasonable…read more I was expecting the price to be way more. He explained everything to me and addressed my concerns. Julian and his team came back exactly one week later. They arrived on time and were very kind and professional. I was unable to move my washer and dryer, but they had no problem taking care of it for me. When finished, they moved and hooked everything back up for me. Throughout the process, Julian showed me exactly what they were doing which I really appreciated. They even connected the drain hose from my furnace to the drain tile. No additional cost. Julian had multiple ways I could pay which I really appreciated too. My basement has been dry ever since they completed their work. I highly recommend Wizard Basement Waterproofing to everyone.

This guy just answered me after 8 months apparently he forgot our verbal communication. This guy…read moreranks very high as one of the worst people in business. He is a player and makes off like he is concerned and wants to remedy the problem, far from it, he takes your money, does a subpar job and then disappears. Consumer beware of this unreputable company. Engage at your own risk. He will never stand behind his subpar work.

Had an appointment for Monday @ 11:00 a.m. Owner called at 10:45 saying technician could not make…read moreit and would call back to reschedule later that day. Almost a week later and still no call back. I think I got lucky on this one.

were very pleased with the work Perma-Seal did to help us with the water that was getting into our…read morebasement after each heavy rainfall. Their tech, Jesse Xidis, did a great job at diagnosing and locating the large crack in the foundation wall where the water was coming through. Jose, our technician, did a great job at repairing the foundation wall and explaining the repair process, and we appreciated his kindness. We are glad that we hired Perma-Seal to help us resolve our water problem. Thank you to the great staff at Perma-Seal!

Got a call back and scheduled service they have been very helpful…read more they in thepast have done an excellent job!!

The workers and their work was beyond expectations. They expanded the sump pit and installed new…read moresump pumps. They covered the floor from the front door and the stairs to the basement. Then covered all the boxes and clothes in the basement. Completed the work on the pit and pumps in about a half day. Then they collected all the dust, debris, and covers on the floor, stairs, boxes, and clothes. The workers and the sump pit work was beyond expectations. Thanks to U.S. Waterproofing and their professional staff. About 10 years ago U.S.Waterproofing fixed a leak in our basement wall. No leaks since.

I have a 130 year old house & have had several repairs done on my leaking foundation by Us…read moreWaterproofing. I was pleased with their expert services and how they found the leaks quickly. The lifetime guarantee is very comforting because they came back without any other charges to fix the problem. Very satisfied with this company. Mary Brace

Can't say enough about Acey and Sump Pump Medic. With three visits, he completely updated our Ion…read moresump pump systems compared to what was originally installed when we had our house built 9 years ago. Our new set up is now correctly sized and configured to operate efficiently like we need. There is a creek at the end of our block so the water table is high. We feel confident that Acey's hard work will keep our basement dry. He's a hard worker, a great troubleshooter and takes pride in his work.

Acey is an honest, ethical person. That is the bottom line when hiring a person for home…read moremaintenance and repairs. Is he basically ethical? Will he cheat me, if given the chance? I completely trust Acey after working with him for several years. You cannot do better; trust Sump Pump Medic to take care of your needs!

We had already called two handymen to install our tv mounts for us with terrible results. We called…read moreJimmy to help fix what they did & he was efficient & accurate with his work. Happy to have officially found my new handyman - 10/10 will use him moving forward!

I was completely satisfied with my experience with JMU construction. The work was done quickly and…read moreprofessionally. I will definitely call on JMU again for our handyman projects around our newly purchased home.