He if you're looking for furniture and need an experienced salesman see Joe in Nesconset great guy…read moreand very knowledgeable. Thanks Joe for keeping the rest of my hair on my head....

I was looking to buy an inexpensive couch today. I went to several Bob's and most were a…read moredisappointment. Then I came here. Wow. They were professional and friendly and they had all the things I was looking for (the last Bob's didn't even have the couch I wanted on display). I was very pleased here and finally purchased the couch I wanted. This is a really nice Bob's. Maybe the best in the surrounding area.

Really nice employees, great deals and super fast delivery. The delivery guys were also very quick…read moreand efficient with the installation.

sales associate was great but when she made the mistake of sending the wrong pillow size the…read moresupervisor was more concerned with policy than the fact that we spent $6100. promised us a giftcard that never showed up and made sure to call us back after the sale on the pillows ended demanding more money than the sale price to fix the issue. had been going there for years but this new manager destroyed our faith in them. silly behavior from a "professional " and a supervisor.

Let's file this writeup in the category of "Things I never Thought I Would Review." I mean if…read moreanything, I'd probably think I'd be penning some negative words for a furniture store, especially after all the odd, awkward, and uncomfortable experiences my fiancée and I had prior. But no, my friends. Ashley Furniture Home Store of Lake Grove is the opposite of all those unfortunate things you often run into. They shine through as a true winner when looking to furnish the interior of your home (don't let the low Yelp score fool you!) Why? Well let's start with the variety of items available. Ashley balances their styles between modern/contemporary and a more rustic/farmhouse vibe to give you a nice range of furniture to choose from. I'll add in that the prices of their stuff is totally reasonable and probably falls in the middle tier of affordability for furniture (maybe even a little cheaper). Throw in quality that (to this point after a few months of owning our items) seems great and you've got a recipe for success. Though when you really stop and think about your experiences with furniture stores, one of the largest parts to it all is your interactions with the employees. My fiancée and I have quickly skimmed a store and bolted after being hounded, heckled, and followed by staff (even at other Ashley's!). But at Lake Grove, the people working here are exceptional. It's not just one of them. They're all a class act. Let's start with Marcel. He spent a good two hours with us going through bedroom sets, mattresses, payment plans, and even some living room furniture inquiries. The whole time it almost felt like I was talking to a friend who just happened to work at Ashley. Marcel is kind, informative, and honest with his sales tactics which makes you want to return. We did just that a second time a month later. Marcel happened to see us, remembered our names, and even though he was helping other customers, he said if we needed anything to let him know. Wow. You'd say it almost doesn't get better than that, but when we returned to Ashley a third time to finally purchase some living room furniture, we were helped by Patrick (Marcel's partner) and Jeff. Both gave us the same thoughtful attention that we encountered with Marcel. They spent plenty of time with us checking out different sofas and chairs and discussing options. Never did we feel pressured to buy anything. Patrick even took a pillow around from the living room set we wanted to help in matching colors that worked for what we were looking for with an accent chair. It was just another fabulous experience. Overall, Ashley Furniture Home Store of Lake Grove is so much more than the 2 1/2 stars on Yelp that it unfortunately has. It deserves the five star treatment because that's how you'll feel after interacting with this staff and finding some furniture that you'll really love (which we do!). Oh and one final tip: If/when they offer you water, coffee, or a chai latte, take the chai latte! It's delicious.

If i could give them a zero i would! They are not even worth a negative rating! If i ever get the…read moreproduct id be sure to write a review about that but actually receiving the item IS THE PROBLEM. And you will get nothing but a bunch of run around and lies! The situation ws too long to write here, so i sniped the complaint i sent to Ashely in the photo section along with proof the lies they spew! Im actually STILL waiting for the item to be delivered today... and if i ever get it, perhaps ill get to see my poor husband in the hospital. What a joke of a company this is! They are a joke, it would be better money spent going elsewhere! TRUST ME! absolute worst experience in my entire life during the most difficult time in my life. And if i don't get it today, im demanding a full refund. its just not even worth the trouble.

Not the same quality it used to be. Bought a set here many years ago and it still looks good…read more Bought another set for the new home recently and it is a piece of crap. The chairs are all loose and stripped and the finish on the kitchen table that we paid $1500 for is wearing off for no reason. I use place mats and silicone table protectors. This stuff is simply junk. I bought this and moved to SC, so I guess I am stuck with it.

Their price was far lower than any of the competitors, large and small. Albert was very pleasant…read morethroughout the process. Unique, like all furniture stores was affected by the current delays. Throughout the 4-month wait for our dinette set to arrive, Albert kept us apprised of the status. When our order finally arrived, it was exactly as promised and then some. Thank you Albert for a very pleasant buying experience despite these trying times of high prices and delayed deliveries. I would recommend Unique to anyone seeking value at the lowest prices.

A wonderful store, offering a variety of items and providing great ideas for home decor. Great…read morepricing and worth the visit! I visited the store while in Florida, but I will definitely be looking for one in my area.

Front end manager is extremely nasty for no reason. I was returning two picture frames that I…read morebought a few months ago and never used I had a valid receipt for the return and expected to just receive a store credit but she made the interaction very hostile and more difficult than it needed to be she definitely needs to be brushed up on customer service skills and retrained on how to speak to ppl

The service was great. I felt bad because this one lady was so nice and she took care of us. I kept…read moreasking her questions where things was and she was always so kind and helpful with a smile and on point. The selection is amazing you can go in there and do your whole home in one shot. They have everything from furniture to gardening stuff to garbage cans to rugs to blankets and so on. I can go on and on about the selection with all beautiful stuff to choose from. The value is good they're have a 50% off sale of certain things so go check them out. Trust me you will be happy with this store I promise!

Request 498879 I have received two emails that an order was…read moreshipped NHDt20EDK1YZ-26718542 and 7J5MKN78fUYO-26717143. I did not order this. I was just requiring how to add a gift card. I have been emailing with little satisfaction from at home customer care. The store has no idea what I'm talking about either. Request #498879. I'm not able to reach out to anyone regarding this issue and it's been going on for about 5 days with no response. I certainly will have to think twice before dealing with this organization So much for customer service and customer satisfaction. dianeo33@hotmail.com

It was a quick experience. The store wasn't crowded we were greeted and told of the area of which…read morewe were looking to purchase . We ended up purchasing a futon couch. The employee was very thorough, efficient, and kind and they also had a sale so it worked out in all areas.

The service was good. The young lady pointed us in the direction what we was looking for then met…read moreus there. Time she got there we already picked what we liked. We wanted a pull out bed we ended up purchasing it but they didn't have a big selection for that. The store was quiet, not too many people there, but it was early during the week look like they had a lot of nice stuff. We ended up getting a dining room table there as well. It was very nice if needed they do have financing and they are also having sales so go check them out.

Angela was extremely helpful. I like working with her very much. She's excellent - her ideas and…read moreprofessionalism - navigating entire process. I'll be asking for her when I go back. We found amazing furniture here. If you're looking- their Bernhardt couches and chairs are pretty amazing!!! They had Amazing sale on patio table. Gorgeous with like 8 chairs and price was so LOW. Shawn the manager was great to work with too! Very helpful! Sales and quality- Angela and Shawn. This is the place.

Everyone is so friendly when you are in the store purchasing furniture. I received a phone call a…read moreweek prior to delivery from the salesman. He said someone would call me the day before delivery to schedule a time. Instead I received a text stating the time of delivery. I tried to call the number on the text to reschedule the time, only to be put on hold forever. When I called Macy's all of a sudden the salesperson couldn't care less that they lied to me about scheduling a time and they couldn't do anything about it. I haven't even received the couch and I am already disgusting with the BS!

This thrift store looks different from the outside versus others I've been to. It almost looks like…read morea lodge to me, and there's this really dated wagon sitting out front... I couldn't help but wonder if it was donated? Did they find it somewhere? Was it already here when they got the place? Hmm... Well, as I pondered this question I went on inside to look around. There's a lot of stuff, but also a lot of fluff. I can seriously never find anything good here when I drop by and this visit maintained the status quo. It's a shame because there are a lot of sections to look through and they were having a huge sale on multiple sticker colors. This of course is a personal taste issue, but it's a bit far off the beaten path from me so I can't justify coming out here unless I'm already in the area. I also don't like how much higher priced some items are here, like I get that they are "nicer" items but the whole point of thrifting is to buy secondhand items at a reduced price, catered to those making a lesser income. This place has lost sight of the concept with multiple premium tags spotted at $100+ pricing out some potential customers out the gate. The workers are great, always willing to help when asked and the sale days are pretty good here though. Overall an alright thrift store, I wouldn't recommend going out of your way for this one though. But if you're in the area, why not? I have also determined that the wagon must have been there already, cause like who would donate that? Andrew Jackson?

thsee people are scumbags of the highest order! the prices in here are outrageous! they sell fake…read moredesigner bags with high price tags, they say they do not authenticate. I just had a USED Bath & Body Works candle in my hand it had a $12.99 price tag on it. these people get this merchandise FOR FREE!!! there is NOTHING thrifty about this place!! it's greed greed greed and filthy!