We ate at Fall Line after a Jazz show at the Hippodrone Theater and it was a lovely experience. The…read moreambiance was really nice, the food was quite tasty and our server Maya was amazing! Definitely recommend

Food and service were wonderful - shoutout to Mari!…read more Atmosphere was very relaxing and a nice vibe!

We loved the original in WV and were excited that there was one in Richmond. Sat at the bar and had…read morefun people watching. Started with Brussels and they were some of the best that I've ever had. We ordered the Rose Marie and Truman. Both delicious and filling. Good draft list and interesting cocktails. Service was great and noise levels weren't as loud as I expected from other reviews

What a disappointment. Service was good, but very forgetful. Just think he was new…read more Food was disappointing. Fried Brussel sprouts with hot honey/balsamic/ feta were average. Not much flavor. Kids chicken strips were a chicken patty that was overcooked and cut up. Also came out lukewarm at best. The Rueben was soggy and had about three slices of meat on it. Very little sauce on the sandwich no and was charged for extra when I asked for more. Added the Parmesan truffle fries which were powered Parmesan with some truffle oil sprinkled on top. Again all lukewarm. The Timberwolf burger had maybe two jalapeño's on it and the onions were burnt. The regular burgers and kids are the same size. Housemade pickles were soggy and the cucumber skins were tough. The quality of food from when we had eaten here a couple years ago was subpar in comparison. If you are going to charge for upscale items then they need to be upscale in the quality of what you are serving. Will not be back.

Our server Gracie was awesome. She was so polite and attentive…read more Our food surprised us we weren't sure what to expect, but everything was fresh and prepared perfectly. I asked for rare salmon & it was cooked perfectly. My husband had fish & chips and he said they were the best he's ever had. Our kids were happy with their food too!!

Dear Management Team, Today, May 5, 2026 at 6:15 pm…read more I am writing to formally express my disappointment with a recent experience at your downtown Richmond location, Capital Ale House. On the evening of our visit, I hosted a party of 11 guests. Everyone in our party was present and seated by 6:10 PM. Unfortunately, the service we received from our waitress, Jen, was unacceptable from the start. Her tone and approach toward our table came across as brash and unwelcoming. As we attempted to simplify our order by keeping it on one check, her responses were dismissive rather than helpful. At one point, I was told in a cold and abrupt manner that I could not have my carrot cake before my meal because "that's not the way it comes." This interaction set the tone for the remainder of the evening. I requested to speak with a manager on four separate occasions, and each time my request was declined or ignored. It was only after Jen visibly became frustrated and stumped away that a manager was finally brought to the table. When Ruby, who identified herself as the manager, arrived, her initial response felt defensive rather than solution-oriented. While she did eventually apologize and stated she would take care of us by ensuring we received happy hour pricing, the overall experience had already been negatively impacted. What makes this especially disappointing is that I am a regular customer who dines at this location for lunch at least three times a month. I chose to bring my family here expecting a positive experience, and instead, it was quite the opposite. I hope this feedback is taken seriously and used to improve both customer service and management responsiveness moving forward. I would appreciate follow-up regarding this matter.

After a long day of flying, I really just wanted to order room service and relax. Westham Tavern…read moreabsolutely delivered -- literally and figuratively. This is the restaurant in the lobby of the Omni, and their room service menu has a really solid variety. Appetizers, soups and salads, sandwiches, fish, chicken, steak, seafood, other meat options, plus plenty of sides and desserts. There's something for whatever mood you're in. For my appetizer I ordered the fried green tomatoes. I'm very picky about fried green tomatoes because if they're not done right, they can be greasy and heavy. These were not. They were thick wedges of firm green tomatoes in a light batter, stacked with a spread of pimento cheese and finished with a drizzle of honey. The balance of savory and sweet worked really well, and the texture was exactly what I look for -- crisp outside, tender yet firm inside. For my entrée I chose the roasted lamb rack. It came as two double ribs over a sweet potato purée that had a subtle hint of cinnamon -- really nice flavor without being overpowering. The lamb was cooked to the right temperature, juicy and tender, with a light chimichurri and vegetables alongside. I also ordered the grilled corn succotash as a side -- corn, beans, and tomato. It was fresh and bright and complemented the richness of the lamb perfectly. This is my second time dining here. The first time I had breakfast out on the Westham Porch, and both experiences have been very pleasant. The service has been consistent, the food is thoughtfully prepared, and it's a great option whether you're dining downstairs or ordering up to your room.

I had the best meal from beginning to end!! To start, I had a Manhattan. It was great! The house…read moresalad was a beautiful mix of veggies. Instead of the buttermilk popcorn dressing, I had the Avocado Caesar - just delicious! I had the Cast Iron Rockfish, which came with succotash, forbidden rice, and a beurre blanc sauce. This fish had a great sear. The nuttiness of the forbidden rice was delightful. The succotash was a great twist. For dessert, I had the River City S'more. It was excellent!! Myriah was my server and she did a great job of answering questions and checking on me. They have bar seating, along with some tables. I was able to eat and watch football - a win, win!

I was pleasantly surprised after reading the reviews and coming in with lower expectations. To be…read moreclear, the 4 stars is based on the type of restaurant. It is fast casual - you order at the kiosk and grab a place to eat, listening for your number and/or text to alert you the food is ready. We arrived about 6pm on a Saturday night. It was busy and I grabbed one of the last two tables. It got very busy shortly after we placed our orders. The dining area is pretty big with plenty of bar seating around the windows. While we all ordered one after the other, our food didn't come out that way. Most of the food came out in about 25-30 minutes. The chicken was cooked perfectly. Juicy! Two people got tenders and three of us got sandwiches. The OG sandwich was very good, just messy! I ended up using a fork and knife bc it got too messy. The Mac and cheese was made with pimento cheese and was very good. My friend who got the fried green tomatoes said they were delicious and filling. Lots of goodies on top. Two friends enjoyed the collards. The only person who was underwhelmed was the person who got the Asian sandwich. Overall, if I wanted a good chicken sandwich and a Buttermilk and Honey was nearby, I'd place an order.

Parking in downtown is usually a pain. We had to circle the block a few times to get a spot on…read moreThursday night around 19:45. We walked in to find the staff bustling, cooking, and prepping orders, and the smell of some delicious fried chicken in the air. I saw the kiosks and was not too thrilled with the Wawa experience, but we gave it a shot anyway, since fried chicken is one of our favorites. The process was simple and allowed us to add or remove anything we could want, so that was nice. While walking to find a seat, we saw a person panhandling in the dining area, but the staff promptly removed him from the premises. I ordered us the Pimento Cheese Balls for an appetizer, and I chose the Fried Chicken and French Toast as my entree because I always try the "chicken and waffles" at every establishment that offers it. My partner ordered the OG Chicken Sandwich without tomato, and it came with crinkle-cut fries. It was about $40. The chef proclaimed our order was ready in quick succession, maybe three orders behind the guests before us. We waited about ten minutes, maybe fifteen at most. We picked up the orders from the counter, and there was a mix-up on the syrup, but the chef promptly rectified the situation. He was a no-nonsense kind of guy; straight to the point. He seemed firm, yet kind. It was clear the day had been a busy one; he even told us as much, which was great to hear (busy = fantastic food). The French toast squares looked like rye or pumpernickel, and they emitted a sweet aroma, a delightful hit of cinnamon and brown sugar. I drizzled the caramel syrup on my chicken and toast, sliced a piece, and paired a bite of chicken with the toast. I closed my eyes to savor the flavors: the toast was crunchy and almost gooey (yet, not overly so), the chicken was crunchy, the sweet cinnamon-y flavors from the toast, the caramel from the syrup, and the tender, moist chicken were a match made in culinary art. I cannot sufficiently describe the French toast in a way that would do it justice; it was crunchy and semi-gooey, and all scrumptious. I can only say it was the single best French toast that I have ever had the pleasure of experiencing. Next, I tried the fried pimento cheese balls. Oh my. If you like mozzarella sticks, try these. I adored them: elevated fried cheese, for real. My partner enjoyed her sandwich as well; she ate everything except some of her fries. I saved half of my chicken and toast for today because I am like a treasure golem when it comes to delicious leftovers. I am going to air-fry the chicken and skillet-heat the toast back to its original goodness. I told the cooks that that was the best French toast that I have ever had, and I mean it. Do yourself a favor and try it if you're into French toast. This one is the GOAT. Side note: I spoke with the head chef outside, and he is from another branch (possibly Henrico?) to whip this location back into shape. Two words: "Nailed it."

Got takeout from here about a year ago and we STILL talk about it. Went again today and dined in…read moreand the food was as delicious as we remembered it, if not even better. The Thai food here SLAPS! The dining area is fairly small, maybe about 10-12 tables, can see it filling up pretty quickly. Our server was super friendly and attentive (forgot her name) and was so nice to our noisy toddler haha. Food came out at pretty good pace and app, entrees and food didn't all come out at the same time which was nice. You HAVE to get their Thai sausage appetizer - If they made this an entree, I would get it every single time. The sausage is perfectly balanced with lean and fat and packed full of Thai flavor and spices. For my entree I got the Thai fried rice with chicken and this portion is HUGE, was able to take some home and easily serve it as another meal. The fried rice was so tasty and fried chicken was perfectly fried and came with a nice sweet and sour sauce too. My wife loved the pad se ew and got to take home her food as well. If this place was closer to us, it would be not good for our wallets. If you want delicious and authentic Thai food, look no further than Yak Yai!

Environment is cozy and friendly. The food was AMAZING!!! We…read morehad the basil noodles and green curry, both some of the best dishes I have experienced. We constantly look for consistent Thai dining and this will be our last stop. Tell all your friends, the food is fantastic. Also, the staff was professional and prompt.

Wonderful sushi spot…read more This restaurant is cozy and authentic. The staff are friendly and welcoming. We stopped in for some sushi and soup and we left full and happy. I ended up getting the sashimi appetizer and a spicy yellowtail roll along with a miso soup. Everything was very tasty and the prices are incredibly fair. Great experience!!

This place is okay. The decor does stand out as above your average sushi place but the sushi was…read morejust ok. My wife ordered the katsu don which is different from katsu. It was flavorful and I'm not sure if any other place in the area does it this way. They also have Kirin on tap. It's probably my favorite Japanese beer so that was nice. My wife said the bathroom was one of the worst she's ever been in. I didn't go so I can't confirm.

Came for brunch on a Sunday. Music was perfect. Definitely was a vibe. It was a mixed crowd, all…read moreages, which was pretty cool. The decor was pretty but a couple of the pictures on the walls were crooked. Some of the booths need to be wiped down/cleaned. The food - was the bomb dot com! We had the salmon bites 10/10! The Hawaiian french toast 10/10! The potatoes omg 10/10! Everything we ate was 10/10! I will definitely go back to try out the dinner menu. I thought it was pretty dope how they out a HEART on my plate lol super cool.

Eden did not disappoint! I coordinated stops for my aunts mumu bar crawl and Eden was very…read moreaccommodating. The service was efficient and the servers or "vibe operators" were attentive and did an amazing job managing our large party. The DJ did a good job mixing millennial music with Gen Z. We did everything, but crowd surf lol. We ordered a few appetizers for the table. My favorite was the Thai chili shrimp and honey old bay wings. I will definitely be returning to Eden! If you're down for a good time and a place to decompress, eat well, and listen to a few tunes then run to Eden!