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    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    MATTRESS STORE PASADENA

    MATTRESS STORE PASADENA

    5.0
    (198 reviews)
    1.9 mi
    $$
    Family-owned & operated
    Discounts available

    I had such an amazing experience at this mattress store and I honestly felt like I had to take the…read moretime to share it. From the moment we walked in, Joshua completely changed what could have been a stressful purchase into something smooth, easy, and actually enjoyable. What really stood out to me is that we didn't even originally plan to come to this location. We had visited another mattress store first, but after calling and speaking with Joshua on the phone, we immediately felt a difference. The way he spoke to us, how patient, kind, and genuinely helpful he was, made us leave the other store and come straight to him. That alone says everything about his level of customer service. In person, he was even better. He took the time to really understand what we were looking for without ever making us feel rushed or pressured. He explained everything in such a clear and informative way, breaking down the differences between mattresses, bases, and features so we could actually make a confident decision. You can tell he truly knows his stuff and cares about helping people, not just making a sale. Joshua was incredibly kind, professional, and attentive the entire time. He made the whole process feel effortless, which is rare when making a big purchase like a mattress. We walked out feeling happy, confident, and honestly grateful that we ended up working with him. If you're thinking about buying a mattress, I highly recommend coming here and asking for Joshua. He made our experience unforgettable, and I wouldn't go to anyone else. Oh and did i mention what a BOMB deal we got!! HE IS THE BEST!

    I came with the intent on just shopping around and visiting more stores, but not only was there a…read moregreat sale on the Sealy Manor Joy mattresses, Craig was such a standout employee that I wanted to purchase from him just in case he would get commission from it. Also want to mention that this place offers great pricing on delivery as well. Highly recommend.

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    Front store room
    Front store room
    Happy customers!
    Happy customers!
    Winston expert mattress salesman

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    Winston expert mattress salesman
    Specialty Medical

    Specialty Medical

    4.7
    (57 reviews)
    21.5 mi

    Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

    On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

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    Specialty Medical
    Specialty Medical
    My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug

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    My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug

    Forever Active - medicalsupplies - Updated July 2026

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