They are very professional but personable. I ordered on Wednesday and received a perfectly correct…read moreorder on Saturday! It has the right standard size frame with medium nasal pillows! The chinstrap was a better quality then I had been using. I highly recommend Harmony for CPAP supplies!

Picked up my cpap, Didn't like the model they exchanged with no issues…read more Nice people will help. Very helpful, please check them out

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

Great experience. Chair was waiting for me upon my arrival at the hotel. I'll just leave it here…read morewhen I'm done and the will pick it up. Highly recommend.

Anthony provided excellent service for us while renting a wheelchair for my mom this week! He…read moretexted me to coordinate time, checked in to confirm, and even was so helpful on pickup when we changed our time to an earlier pickup. We will definitely use again. Not only was Anthony fantastic, but the wheelchair was better quality than the ones at Disneyland. It was a life saver for us with my 81 year old mother all week! Thank you, Anthony!

I love this product helps me with sore muscles arthritis all around Pain been using for over eight…read moreyears I did try many other products believe me living with chronic pain but this helped

From the owner: Kustomer Kinetics specializes in quality creams, gels & lotions for professionals & individuals…read more Private labeling, filling and packaging.

I was very disappointed with the customer service at this company. They are located right next door…read moreto Congress Orthopedics where my husband was fitted for a cast on October 5th for a broken hand. The assistant/nurse at Congress sold us a Easy Self Wear Waterproof Arm Cast Cover for showering and we were discharged by a receptionist at the front counter of Congress Orthopedics and paid for the product there. My husbands cast was so large that he was unable to fit his cast through the opening of the cast cover and we realized this at home the next morning when he went to take a shower. The cast cover is in it's original packaging, never been used, and I had the receipt. My husband got his cast off October 31st a month after that first visit. At that visit I asked to return the Cast Cover. I was told by Congress that the cover needed to be returned next door at Durable Performance Equipment which I just learned was a separate company that day. I went next door and the employee there told me it had been past their seven day return policy and kept pointing to the sign on his desk stating their return policy in writing. First of all the assistant sold me something without checking to see if it would actually work with my husband's cast, second of all I live downtown so of course I waited until the next appointment to return it, and most importantly there is NOT a refund policy sign for Durable Performance Equipment on the Congress side. My advice is to let your customers know that Congress Orthopedics and Durable Performance Equipment are two separate companies and if you are going to sell your supplies on the Congress side make sure their staff is trained on fitting you for the product before selling, the receptionist should state the return policy or place a Return policy sign on the Congress side. Had that been done I would have made a special trip and returned it within the seven days. I should not be penalized for your poor processes and procedures.

I went to the Pasadena store to replace my mattress from a queen to a king. I was lucky to have the…read moresalesperson Anthony. He explained very well the differences for each mattress I was interested in. He also tried his best to meet my budget. I have been a customer of this store for many years, and the store has never let me down. It is a local, customer-oriented store. I hope everyone looking for a new mattress stops by and gives it a try.

I walked in this morning 12/31 with $6,300. To buy a queen…read moreand a full. The employee was so rude. No good morning and playing on his phone. I locked in the price the day before with I think his name is DJ. Returned New Year eve morning to purchase. The guy working this day was too rude.

Our family used Foothill for four months for round-the-clock care and they were fantastic- can't…read morerecommend this company and their caring caregivers more. The coordinators are reachable, very accommodating (there's no minimum requirement for changing a schedule like there is with other companies) and the company is very ethical, and their prices reasonable. We used another local company which was good but Foothill is the best.

Colleen and her staff were there for me during an extremely difficult time in my life. Her care…read moreproviders were outstanding and supportive of myself and our family when providing care to a very close relative. They often went above and beyond during the time that we used them. I can't express my gratitude enough for their professionalism, kindness and humanity. They are the salt of the earth. I hope I never have to use them again but if I do..I would in a heartbeat.