My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

Although you's gave my mom adequate care, above and beyond. One thing that was lacking was the…read moreacknowledgement of my Moms passing. Upon notifying Hospice about the passing of my Mom, no sentiment of my Loss was given to me. I know you deal with death all the time, but a little condolence of my Loss would have meant so much to me, even a mailed card would have been nice. I had assumed the company sent out condolences to the families of patients who pass.

The type of intentional care, empthy, knowledge, sense of urgency, availability exceeded…read moreexpectations. I would recommend Hospice of Grace to anyone looking for hospice care. They communicated with me constantly and gave my mom the best care. Thank you to all the staff! You really are a blessing.

Unique has a special place in my heart. Their compassion and knowledge is what sets them aside from…read moreall the other hospice companies. They care for my aunt during her last few months of her life and they were nothing short of amazing. Very responsive and extremely helpful during the difficult time. Dani is so knowledgeable and made the process much easier

I have used a couple other hospice companies with other family members. Unique Hospice stands out…read morethe best from my first call to Vanessa made me feel very comfortable and I knew right away. I made the right decision from the first visit with Ness was absolutely wonderful when I saw her how she treated my loved one as family and the compassion she had for her Jen was awesome also. Joyce the social worker always checked in and made sure we were doing OK but also checked in with our loved one that was dying of cancer these women are a great team. They made my loved one feel very comfortable and felt like family. We were treated the same. I would highly recommend this company to anyone that's going through the tough time of losing a loved one

Incredible challenging times we have in life and you want to have this team support your family…read morewhen it's your family's turn. I believe that after 6 interviews with hospice organizations we found Mission Hospice Pasadena to have evolved from your typical end of life thought process. Our lead Merci and her team RN Kathleen, LVN, Darling and Gail, Social Workers, Angela, Admin Nurse, Sang, Chaplin, Angy, Nutritionist and Sonia, Bather will lovingly help us with my "Ama's" (Mother) journey with late stage Alzheimer's. Supportive, attentive and the utmost in bedside manner.

I called this hospice to find out why they denied my mom hospice.... I asked for a denial letter…read moreand they refused...they are very unprofessional and don't like answering routine questions any family could have. They are all about the money and don't go the extra mile to help families with their loved ones....my mother was denied hospice because she was supposedly on antibiotics but in reality they don't care about your loved ones all they care is about making money from Medicare!!!

Dear Roze Room Hospice Care:…read more We'd like to express our gratitude for the exceptional care provided to our 96 year old mother for the past year. The many members of your experienced staff, provided kind and compassionate care, treating my Mom like family and bringing joy into stressful situation. The Roze Room staff: Hospice Rep: Ursula Nite-Nurse: Hon Day Nurses: (Case Manager)Cyndi, Antonio, Genevieve, Armar, Jonathan, Roubia, Susan, (Admin)Destiny & Rosana Dr. Thomas MD, Spiritual Counselor: Keith With a special thanks to Zoila, who cared for my mother from the very beginning. With heartfelt thanks

I am incredibly grateful to Roze Room for the compassionate care they provided to my mother and for…read morethe unwavering support they gave our entire family. Before hospice began, I was managing much of my mother's care on my own. It was overwhelming at times, especially in the periods between doctor appointments when there were so many unknowns and I was doing my best to make the right decisions for someone I loved so deeply. When Roze Room stepped in, they gave me one of the greatest gifts I could have received--they allowed me to be a daughter again instead of a full-time caregiver. I was able to focus on what mattered most: spending meaningful time with my mom. There were so many extraordinary people at Roze Room who cared for us along the way. I am deeply thankful for every one of them--from the nurses who lovingly cared for my mother and comforted our family, including those who remained at her bedside around the clock during her final days; to the physician who spent hours with us in our home answering questions and guiding us; to those who arranged medications and medical supplies to be delivered within hours; to the home health aide who bathed my mother with such gentleness, dignity, and respect; to the spiritual counselor who was always available; and to the bereavement team whose support continued even after my mother's passing. I know there were many others working behind the scenes, and I am grateful for every person who played a part in caring for our family. Of course, none of us wanted to face saying goodbye to my mother. But we all agreed that her passing was as peaceful and beautiful as she would have wanted. She was at home, surrounded by the people who loved her most, and receiving exceptional care. Roze Room was truly a blessing to our family. During one of the most difficult times of our lives, they brought comfort, peace, and dignity to every step of the journey. If you are searching for a hospice provider, let me first say how sorry I am that you are facing this difficult chapter. It is a time filled with uncertainty, fear, heartbreak, and grief. I sincerely hope you find the same peace and comfort that our family did. I wholeheartedly recommend Roze Room. They cared not only for my mother, but for all of us, and I will always be grateful for the compassion, kindness, and dignity they brought into our home during a time when we needed it most.

Great place! We truly love our caregivers -- Yaya, Caroline, Anna (RN), Sarah (LVN), and Gabby…read more Thank you for all you do for my mother. A big thanks also to Gohard, Yvonne, Lisa, and the front desk ladies -- along with the rest of the team we enjoy seeing each visit. Of course, every facility has its ups and downs -- no place is perfect -- but this one is definitely among the better ones. Julie actually listens to our concerns and needs, and the kitchen staff is very accommodating with anything our mother needs. While the call light response time could be a little quicker at times, we understand how busy the caregivers are. Overall, we are truly grateful. My mother is safe and cared for here, and that means everything. Thank you all!

My mom lived at Arcadia Gardens for over 10 years. It all started with a stroke, and I tried to…read moretake care of her at home myself, but I quickly realized I couldn't do both that and work. So, after asking friends and everyone I met about what they did and who they used, we found out about Arcadia Gardens Retirement Hotel. I was really happy with the care my mom got there. With their help, she recovered from the first stroke and was able to get around and feed herself. Over time, she had another stroke, a heart attack, and eventually had memory loss, spending her last years in memory care. I want to say that not only did my mom get wonderful care, but they also cared about me! They made sure I understood what my mom needed. They went over her meds, always explaining what she was taking, and talked about diapers, what brands worked best for her, wheelchairs, mattresses for the hospital bed, and so on. I will say I went several times each week to check on things - it's teamwork, and with Arcadia Gardens on my team, my mom had a good life right up until the end. Thank you Flor and her staff in memory lane.

The company is definitely not the best service, especially with their nurses and staff, no I am not…read morejust any Hospice provider, I've been in the field for years I just got a call from a family saying they will be sued, for non care of a patient that is was left with no care for them. Please evaluate who is caring for your loved ones, as my experience they lie and do silent treatment to their staff, very toxic environment. I could provide names but there is no need the upper management, are very abusive.

We were referred to comfort hospice by one of our care givers. We were very impressed and comforted…read moreby the entire staff, but especially Maricor and the doctor who was the attending physician, Dr Subadya. They are spiritually moored, and made us comfortable in their approach. Highly recommended...