Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars

5 star is one of the best places for hospice every one was very helpful till the end of my dads…read morepassing I want to thank specially nurse Leticia and hector who gave us spiritual help. Overall all the team were of great help . May god bless all of you if I did not mention your name I'm sorry my memory is not where is supposed to be. Thank you all for your help in this difficult time.

Cuando se trata de encontrar un mejor lugar, sobre todo paz y tranquilidad para esa persona que…read moretanto amas y esta pasando por momentos dificiles en su vida, cuando te sientes solo y no sabes como calmar tanto dolor en su dia a dia. Este equipo de trabajo y la compania son los mejores, son muy humanos, trabajan con passion, hacen que tus dias se han mejores, comfortables, son una nueva familia en tu vida. Por experiencia propia, quede encantada con los servicios que dia a dia ofrecieron a mi paciente, sus cuidados,el personal las nurses, el capellan , todos trabajando para mantener conform mi paciente, siempre se sintio muy concentido y con muchas atenciones en sus cuidados. Recomendados .

The type of intentional care, empthy, knowledge, sense of urgency, availability exceeded…read moreexpectations. I would recommend Hospice of Grace to anyone looking for hospice care. They communicated with me constantly and gave my mom the best care. Thank you to all the staff! You really are a blessing.

Although you's gave my mom adequate care, above and beyond. One thing that was lacking was the…read moreacknowledgement of my Moms passing. Upon notifying Hospice about the passing of my Mom, no sentiment of my Loss was given to me. I know you deal with death all the time, but a little condolence of my Loss would have meant so much to me, even a mailed card would have been nice. I had assumed the company sent out condolences to the families of patients who pass.

Unique Hospice has been wonderful from the moment I called them to the death of my mother and…read moreafter. Vanessa who answered the phone answered all my questions and got back to me in a timely fashion. She didn't miss a thing and once we were signed up I felt great relief knowing I had this company on board to walk me through this process. I called on a Monday, the nurse Amanda came to assess mom that afternoon and we had approval for services within an hour. By the next morning all sorts of equipment was delivered; it was amazing how quickly they worked. The next day Juliet the RN came and checked out mom. Both nurses were so kind and gentle with my mom. Juliet went over the transitioning signs and other information that was very helpful to me in knowing what to expect. She spent a lot of time with me, I never felt rushed; Juliet's care was genuine. Communication was top notch; I received text notifications every time Juliet was going to come by. Both Juliet and Joyce the social worker arrived within minutes of my mom transitioning and it was so comforting to have them here. I had interviewed other hospice companies in the past and while the people I met with were nice, they felt a bit fake. I did not feel this way about Unique Hospice. Their attention and care is real and very respectful. I highly recommend Unique Hospice to walk through this difficult time with you. Thank you Vanessa for your excellent immediate communication and support with questions that I had. Thank you Joyce for your attention and compassion and for talking me through this grieving process. Thank you Juliet for being here for me and my mom. I am thankful for you and your knowledge and kindness.

I have used a couple other hospice companies with other family members. Unique Hospice stands out…read morethe best from my first call to Vanessa made me feel very comfortable and I knew right away. I made the right decision from the first visit with Ness was absolutely wonderful when I saw her how she treated my loved one as family and the compassion she had for her Jen was awesome also. Joyce the social worker always checked in and made sure we were doing OK but also checked in with our loved one that was dying of cancer these women are a great team. They made my loved one feel very comfortable and felt like family. We were treated the same. I would highly recommend this company to anyone that's going through the tough time of losing a loved one

I called this hospice to find out why they denied my mom hospice.... I asked for a denial letter…read moreand they refused...they are very unprofessional and don't like answering routine questions any family could have. They are all about the money and don't go the extra mile to help families with their loved ones....my mother was denied hospice because she was supposedly on antibiotics but in reality they don't care about your loved ones all they care is about making money from Medicare!!!

Incredible challenging times we have in life and you want to have this team support your family…read morewhen it's your family's turn. I believe that after 6 interviews with hospice organizations we found Mission Hospice Pasadena to have evolved from your typical end of life thought process. Our lead Merci and her team RN Kathleen, LVN, Darling and Gail, Social Workers, Angela, Admin Nurse, Sang, Chaplin, Angy, Nutritionist and Sonia, Bather will lovingly help us with my "Ama's" (Mother) journey with late stage Alzheimer's. Supportive, attentive and the utmost in bedside manner.

My wife was terminally ill from breast cancer. When we were discharged from the hospital, my wife…read morechose to be with family and friends in hospice care at home versus staying with City of Hope as her primary care provider. The hospice was Roze Room Hospice. When we were driving home the hospice was already delivering the necessary medical supplies and equipment like a hospital bed, wheelchair, commode, walker, oxygen and all her medication, etc. On top of that, she had nurses coming to the house almost daily and a sweet home health aide named Zoila. Zoila would give my wife a bath every other day and was just a pleasure to be around and she truly cared about my wife and family. There was also nurse John who was very helpful for checking my wife's vitals and even the hospice pastor Keith who was personable, friendly and an amazing singer and ukulele player who played beautiful Hawaiian songs and gave great sermons and prayed over my wife. Towards the end, when it got closer to my wife passing away, the nurses were with her 24 hours a day while the medication got more complicated and more frequent. Luckily, my son and daughter and I were all with my wife by her bedside to comfort her and watch her take her final breath while holding her hands and telling her we loved her and to let it go to be with her mother and father in heaven. Overall it was a very special experience and we all felt grateful for the support and help Roze Room hospice gave us. Highly recommended as an alternative to being in the hospital and instead to be at home with family and friends.

all my life heard terrible things about Hospice and always been afraid of them but going through…read moreit myself with my father I have nothing but good things to say about Rose Room to be honest I was shocked how amazing all the doctors all the nurses I was so blessed and so lucky that my experience and my mom's experience for our was literally perfect like a movie. They explained everything to us so gently and I was able to truly honor my to them. I was able to and make the right decisions thanks to their advice. I was wrong about Hospice and they helped me understand in plain English without being complicated everything that was going on what was gonna happen I highly suggest for you to call Rose Room if you need they were truly amazing and I don't like leaving reviews. I did this for them because they earned it ever extremely kind. Every doctor explained so gently what was going on the Pastor honored our dad Pastor Keith what a blessing God bless you for helping us for years helping my I had to fight to get medication for him. It was hard. I was exhausted in the end. Rose Room literally gave and I sleep. They got all the medicine. They literally did everything. We were so exhausted in the end thank God in the end of my father's life he was honored in such a beautiful way. I'll never forget Rose Room. I know this might sound like a paid commercial, but I am a regular person a truck driver and I'm so happy that in the end of my dad's life it went this way thanks to Rose Room. !

Great place! We truly love our caregivers -- Yaya, Caroline, Anna (RN), Sarah (LVN), and Gabby…read more Thank you for all you do for my mother. A big thanks also to Gohard, Yvonne, Lisa, and the front desk ladies -- along with the rest of the team we enjoy seeing each visit. Of course, every facility has its ups and downs -- no place is perfect -- but this one is definitely among the better ones. Julie actually listens to our concerns and needs, and the kitchen staff is very accommodating with anything our mother needs. While the call light response time could be a little quicker at times, we understand how busy the caregivers are. Overall, we are truly grateful. My mother is safe and cared for here, and that means everything. Thank you all!

My father lived in the memory care unit at Arcadia Gardens. The staff were incredibly kind and…read moreattentive. He was not able to walk or feed himself and they took care of his needs with compassion and maintained his dignity to the end of his life. The facility was clean and carefully maintained. Our family always felt welcome and valued when we visited. I'm very grateful that we found Arcadia Gardens.

The company is definitely not the best service, especially with their nurses and staff, no I am not…read morejust any Hospice provider, I've been in the field for years I just got a call from a family saying they will be sued, for non care of a patient that is was left with no care for them. Please evaluate who is caring for your loved ones, as my experience they lie and do silent treatment to their staff, very toxic environment. I could provide names but there is no need the upper management, are very abusive.

We were referred to comfort hospice by one of our care givers. We were very impressed and comforted…read moreby the entire staff, but especially Maricor and the doctor who was the attending physician, Dr Subadya. They are spiritually moored, and made us comfortable in their approach. Highly recommended...