Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

Unfortunately I have to give Bay Marine a low score due to poor customer service by salesman there…read moreby name of Ron I purchased an expensive boat there a couple years back and can't get him to replace a simple part under warranty. I am thinking of replacing my boat soon but it won't be from Bay Marine I guarantee that. I'll leave a more detailed explanation on the Crevalle owners site . John W

BEWARE OF BAY MARINE! I NEVER complain as I am a small business owner for over 25 years and deal…read moredirectly with the public. I understand that mistakes happen and good businesses work to honor their word, written agreements, and protect their reputation. I only write this after exhausting all options other than the filing of a lawsuit (pending) to get a fair response from Bay Marine. Despite me sharing open information on my concerns/damages backed by a professional experienced mechanic, video, and photos, and written work agreements, they have refused to fix the damages to my vessel which are running in the $30,000 range. Dishonest service: I paid for their "concierge" launch service which was a joke as they didn't complete the scope yet refused to rebate for work they admittedly did not do. Failure to perform agreed written work orders. There is no evidence in the vessel and no evidence provided that they completed the scope of work (winterization) properly. Signficant damages resulted as I had to replace 6 air handlers, a water pump, and two thru-hull glasses that were damaged by freezing. But Matt (owner) is a gem.. he claims that the equipment was "old" and just mechanically broke down (all at once lol). oh yeah and that the antifreeze they use breaks down in 12 months and doesn't provide protection... (i stored with them for two winters but it ran just over a year in time). Can you imagine your car freezes every year even though very few people replace the antifreeze annually? no it does not nor is it rated to do that... any excuse will do other than the truth apparently. You will be pleased to know that Matt says they do all their work "perfectly"... Unapologetic breach of promises: to research the cause of damage and determine what was damaged from freezing, the owner, Matt and I agreed that i would hire a third party professional mechanic (who they have used and still use). Matt said he will rely on those results. nice, right? That mechanic has 20+ years of expertise in these matters. Said mechanic concluded (and I shared a recorded video of same with Matt) that Bay's lack of performing the hired scope of work almost certainly resulted in the signficant physically damages to my vessel while in their custody. Yet after receiving said documentation, they refuse to reimburse for repairs or further respond. They hide their insurance. Everyone ask up front for their insurance company that backs their work as they hide their insurance carrier info. and refuse to share it when there is a claim. Nice and honest approach. the game seems to be that you must file an expensive lawsuit just to get that information. Seems like a honest approach to you? List your boat for sale? and yes, I had my $500,000+ valued boat actually listed with them during this time. they were going to make money no matter what but they are apparently just too disingenuos to make things right. RUN AWAY! BTW: It is unclear on who now owns Bay Marine and whether current ownership or prior is "legally" responsible for all this. But I did also communicate with the current manager of service who refused to help in any way. and the people that "worked on my boat" are still there so BEWARE!. My material communication for resolution was with Matt (at the seeming direction of all involved over there). Matt claims to be the owner at the time of my service work but Matt says he now "owns" the Sales business. We all want a trustworthy person representing us in the sale of our property. think very carefully before listing with Matt! a few photos attached... but i have plenty more.

I can't say enough good things about Ben Watts Marina. From the moment I started working with them,…read morethey have been incredibly efficient, thorough, personable, and professional. What really stands out is how much attention they pay to the details. They went above and beyond to identify additional items on my boat that had been overlooked by others, which gave me a tremendous amount of confidence knowing that everything was being properly looked over. Their communication and service have been exceptional, and they completed the work even faster than I anticipated. Most importantly, I feel completely comfortable leaving my boat with them because I know it is in good hands and that they genuinely care about doing the job right. It's rare to find a marina that combines this level of expertise, attention to detail, responsiveness, and customer service. I'm extremely impressed with Ben Watts Marina and would highly recommend them to anyone looking for a marina they can truly trust.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

Outstanding work!! I couldn't be more pleased with the job done by Vince and team. Great…read morecommunication throughout and top notch work. I would highly recommend!!

Sent emails with photos and followed up by phone. Radio silence. Crickets. No response after MONTHS.read more

I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.

Peter is amazing, made us feel super comfortable and like family. we love our Bennington!!! Thank…read moreyou to Bill for being friendly and easy with my dumb questions. We had a 1000/10 experience with Munson, thank you!

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

NYE party was crazy, that boat rocked back and forth at nearly 45 degrees never again will I board…read morethat ship

Not happy with the services received. Company is a mess and it affects their services to…read moreclients. They manage from out of state and it's an obvious issue.

I had reached out ahead of time to see if they do fancy mocktails so I wouldn't just be stuck…read moredrinking a sprite on board. I quit drinking years ago but still want to have fun and fit in. The beverage manager assured me that they do offer a selection of crafted mocktails - so I was expecting a menu or at least the bartender having some knowledge. I asked and the bartender just pointed out the juices that they have. Now a lot of local establishments have created mocktails that have unique mixes to them that I don't know. So when he was pointing to the different juices I didn't even know what to ask for. He only suggested a Shirley Temple. So all in all, I was stuck drinking a Sprite and didn't feel to fit in. I didn't have much fun.

I really liked this. Captain Steel and Siris were W. I really would recommend this and also those…read morelow reviews are not that real. Boat wasn't cancelled and I really liked it. 9/10