I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.

Peter is amazing, made us feel super comfortable and like family. we love our Bennington!!! Thank…read moreyou to Bill for being friendly and easy with my dumb questions. We had a 1000/10 experience with Munson, thank you!

Friendly and respectful , very knowledgeable and helpful . Can't wait to get the boat backread more

Be very careful if you buy a boat from Patrick. I bought a used 23 foot larson bow rider in July…read moreof this year. It is now almost December and I'm still waiting for a title for both the boat and trailer. As well as the boat registration and plates for the trailer. Every time I contact them I get another story as to why i Haven't received them. I paid for the boat in July and really have no proof that I own it. The boat was advertised with 125 hours and the hour meter was actually removed and when the boat was tested it had 327 hours. I have only heard great things about this marina but unfortunately this has not been my experience.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

Mike and the team are knowledgeable, precise, meticulous and punctual…read more I came to them with a problem, which another shop could not get resolved for weeks. Here the problem was solved in one day and I was back on the water. Highly recommend.

Top notch experience from initial web site inquiry on a Used Boat to the first cruise on the lake…read more After reviewing the boat online and talking to Don at the Boathouse I decided to pull the trigger. Shortly after I agreed to this boat I received a call from Susan the Business Manager, she had everything lined up for me within minutes, all the way down to insurance options. The customer service from both her and Don was excellent. I arrived to sign docs and take possession, quick and easy. Introduced to the rest of the staff (Service, Parts, Dock attendants, etc...) Susan covered everything like a pro and Don even took the inaugural cruise on the lake with us to make sure the boat was perfect. New ownership and the place looks outstanding. The entire staff is amazing, with an awesome focus on customer service. 10/10 will be doing business with the Boathouse Chicago all summer!

They probably do a nice job on repairs. Unfortunately, I'll never know as long as I own a boat…read more"that's too old" as per their response when I called and asked about repair work. I was pretty disappointed.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

John has always treated his customers with kindness and respect He always would explain what he was…read moreselling and would back it up

I would like to say thank you to the family at reeds. While…read moreyou made our family feel like family, it was a pleasure to meet and speak with jason owner and Kendall sales. Teresa thank you as well. The atmosphere was friendly and just a overall great experience. Thank you for taking you're time to show us everything we needed to know about the boat we purchased. I would highly recommend stopping in to have a look around . Thank you again. The woodall family.

You buy a boat from Reeds you better store it with them. If you store with someone else you have to…read moredeliver the boat to them for warranty service. For three years they would warranty service at my marina, which they visit frequently, now it's a $587 charge to pick up and deliver, for warranty service...great deal!

I found a add on craigslist for a boat they had for sale. I talked to a nice guy named brad who…read moretold me this boat was in great shape.I talked to brad a few times on the phone for m or info on the boat, since i lived 2 hrs away from them. i asked brad if the floor in the boat was in good shape. brad informed me that the floor was solid and i would be more than impressed with the boat and they are more in the business to make friends than make money. now once i got there 2hrs away the boat was in the shop filthy rat poo everywhere in the boat and guess what the floor was completely rotted out and a rats nest in the ski well. why why must you lie to sell something. if i where you i would never go to this place.

From the owner: We go the extra mile:read more

Brought our boat in for new trailer break cylinder and trailer tongue, replace prop shaft, bottom…read morewash, shrink wrap, winterization and summarization. They charged about 1500.00 and when I picked up the boat 2 of the 3 pontoon plugs were missing, the inside of the boat was trashed with grease, hand prints, and footprints, the trailer straps were off. While towing the boat my trailer wheels started smoking because the breaks were rubbing. The wheels were so hot that the grease was shooting out of the wheels. I bought new pontoon plugs and put the boat in the water the prop shaft started burping drive oil after I started it. I then noticed that nothing electrical was working and after further inspection realized that one battery was never connected and the other only had the start cable hooked up. The remaining wires were not hooked. In addition to all that the chrome on the port side was damaged by the acid washer. After much complaining they agreed to relook at the shaft seal. After 2 weeks they replaced more seals. If they would have put new seals in with the new prop shaft this would not have happened. They treat your boat like its just a boat . They have no concern for your property. They refuse to acknowledge the chrome damage and write it off as poor workmanship on the manufacturer part. DO NOT BRING YOUR BOAT TO KINGS ISLAND MARINE!

Brought boat in for summarization, gas gauge not working, idles slow causing the oil pressure…read moresensor to alarm and the tilt gauge not working. Asked all to be fixed! Not a problem is what I was told. 1 week later get a call from the tech stating replacement of the wire ignition kit would fix the problem for the idle issue - $400+ NOPE didn't fix a thing! Couldn't fix the fuel gauge or tilt sensor. I'm not a mechanic but was able to YouTube fix the fuel gauge in about 1hr! Ohm meter and replace the gas tank sender unit!!! Will tackle the tilt gauge this season. Back to D's marine....came to pick up my boat 1 week after brining it in and stated I wasn't pleased with 800 tune-up bill and none of my issues were fixed. The front desk clerks said "Let us keep your boat for a week or two and contact Larson representative to see if the have anything to help fix the problems". A total of six weeks went by and NOTHING!!!! No phone calls, no updates, NOTHING!!! I would call and the front desk clerks would tell me "I'll have the mechanic call you back when he get a chance"; never would happen!!! My advice is find another shop. I wouldn't let them work on any boat of mine again! Worst part...$860 later, 6 weeks later, never putting the boat in the water that season as it was a busy year for me.

It's Saturday June 15th Fathers Day weekend at 1pm in the middle of a busy day with a chain full of…read moreboaters....... I pull up to D's Marine with water only cooling one of my through hull exhaust pipes. I just hated to end my day on the water as it was just perfect outside. I was met at the pier by Stuart I think he was the service manager. I told him I was having a problem, and without hesitation he took off his shoes and jumped in my boat to check things out! We did a series of things and all of the sudden all was working again! He did a few temp tests and BAM we were ready to go back to cruising the chain. I offered him some cash, lunch, a tip..... He would not take a dollar! Thank you Stuart I really appreciate your help and your willingness to jump right in to help a guy you have never even met! Awesome!!