I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.

Peter is amazing, made us feel super comfortable and like family. we love our Bennington!!! Thank…read moreyou to Bill for being friendly and easy with my dumb questions. We had a 1000/10 experience with Munson, thank you!

Friendly and respectful , very knowledgeable and helpful . Can't wait to get the boat backread more

five star converted our shoremaster lift from V hull to pontoon rails did a great job showed up…read morewhen they said they would.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

I won a free boat detail from The Boat House of Chicago through a TikTok giveaway, and I couldn't…read morebe happier with the experience! My boat looks absolutely amazing. The detail crew did an incredible job and you can tell they really take pride in their work. They had the entire boat looking great in just one day! Connor facilitated everything for me and made the whole process extremely easy from start to finish. Great communication and great customer service. A huge thank you to Connor and especially the detail crew for all the hard work they put into making my boat look this good. I would absolutely recommend The Boat House of Chicago and will definitely be using them again!

A follow-up to my earlier experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). After…read moremany failed attempts, they have finally gotten the motor to run -- but the boat will only move forward. It won't go in reverse, which means it still isn't usable. When I called back about this, I was told that their job was only to make the motor run, not to make the boat drive. That response says everything about the service department here. A boat that can't go in reverse can't be launched, docked, or operated safely, and being told that isn't their concern is unacceptable. My dealings with the service department, and with Tanner in particular, have been consistently frustrating. I've been more than patient through repeated failed repairs, and I still don't have a working boat. I would strongly caution anyone before relying on this service department.

I can't say enough good things about Ben Watts Marina. From the moment I started working with them,…read morethey have been incredibly efficient, thorough, personable, and professional. What really stands out is how much attention they pay to the details. They went above and beyond to identify additional items on my boat that had been overlooked by others, which gave me a tremendous amount of confidence knowing that everything was being properly looked over. Their communication and service have been exceptional, and they completed the work even faster than I anticipated. Most importantly, I feel completely comfortable leaving my boat with them because I know it is in good hands and that they genuinely care about doing the job right. It's rare to find a marina that combines this level of expertise, attention to detail, responsiveness, and customer service. I'm extremely impressed with Ben Watts Marina and would highly recommend them to anyone looking for a marina they can truly trust.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

I, my parents, and grandparents have entrusted our boats to Reed's Marine since 1964 and I have…read morenever had a complaint. Moving back "home" from Alaska in 3 years, I will be able to store my current boat myself, but will still use their service department for routine maintenance and an annual detailing. Kirsten has always been friendly and prompt to answer questions. My boat has always been delivered on or before the requested delivery date and hauled out on time as well. Boats are expensive, but I feel that the dollar value they provide is worth the money spent. - Rick from Alaska.

You buy a boat from Reeds you better store it with them. If you store with someone else you have to…read moredeliver the boat to them for warranty service. For three years they would warranty service at my marina, which they visit frequently, now it's a $587 charge to pick up and deliver, for warranty service...great deal!

I found a add on craigslist for a boat they had for sale. I talked to a nice guy named brad who…read moretold me this boat was in great shape.I talked to brad a few times on the phone for m or info on the boat, since i lived 2 hrs away from them. i asked brad if the floor in the boat was in good shape. brad informed me that the floor was solid and i would be more than impressed with the boat and they are more in the business to make friends than make money. now once i got there 2hrs away the boat was in the shop filthy rat poo everywhere in the boat and guess what the floor was completely rotted out and a rats nest in the ski well. why why must you lie to sell something. if i where you i would never go to this place.

From the owner: We go the extra mile:read more

Brought our boat in for new trailer break cylinder and trailer tongue, replace prop shaft, bottom…read morewash, shrink wrap, winterization and summarization. They charged about 1500.00 and when I picked up the boat 2 of the 3 pontoon plugs were missing, the inside of the boat was trashed with grease, hand prints, and footprints, the trailer straps were off. While towing the boat my trailer wheels started smoking because the breaks were rubbing. The wheels were so hot that the grease was shooting out of the wheels. I bought new pontoon plugs and put the boat in the water the prop shaft started burping drive oil after I started it. I then noticed that nothing electrical was working and after further inspection realized that one battery was never connected and the other only had the start cable hooked up. The remaining wires were not hooked. In addition to all that the chrome on the port side was damaged by the acid washer. After much complaining they agreed to relook at the shaft seal. After 2 weeks they replaced more seals. If they would have put new seals in with the new prop shaft this would not have happened. They treat your boat like its just a boat . They have no concern for your property. They refuse to acknowledge the chrome damage and write it off as poor workmanship on the manufacturer part. DO NOT BRING YOUR BOAT TO KINGS ISLAND MARINE!

We are very happy that we chose D's Marina to dock our boat. Heather and Steve are so helpful,…read morekind, professional, and accommodating. We moved from a suburb near the city and really wanted the mom and pop marina experience in McHenry. This marina will have your boat ready to go on arrival with ice, gas, and your cover off so that you can truly enjoy your day with friends and family. It is located directly across from the riverwalk to give you a wonderful downtown experience to enjoy your boat while listening to music and experiencing the McHenry vibe. They have picnic tables and a grill available to grill your favorite meat to make your day even better. We are thankful and love that we can experience the old charm family business and customer service first experience in McHenry.

zero stars. They gave me an appointment date and I took the boat to them on that date. I called…read moreevery week to see the progress. "We will have the service manager call you back". never got a call back for 5 weeks. Finally was told we are working on your boat as we speak. 3 days later called again, same line. I decided to go see for myself. The boat had not been touched at all. In fact it sat for so long a bird was on the process of building a nest on the ladder on the swim platform. Sam the manager is a bold faced LIAR. They are a disgrace to legitimate businesses in that area. So I hauled the boat out and took it to Thirsty Turtle Marina. 2 days later the boat was done and very expertly at that. NEVER NEVER GO TO D'S MARINA of Mchenry. Wasted 5 weeks of the very short boating season, Sam the service manager must have pictures of the owner for him to keep this boob on payroll. Their hours are 9-3, 5 days a week and and Sam comes in at 3??? People please do not waste your time with this shit show of a business