I can't say enough good things about Ben Watts Marina. From the moment I started working with them,…read morethey have been incredibly efficient, thorough, personable, and professional. What really stands out is how much attention they pay to the details. They went above and beyond to identify additional items on my boat that had been overlooked by others, which gave me a tremendous amount of confidence knowing that everything was being properly looked over. Their communication and service have been exceptional, and they completed the work even faster than I anticipated. Most importantly, I feel completely comfortable leaving my boat with them because I know it is in good hands and that they genuinely care about doing the job right. It's rare to find a marina that combines this level of expertise, attention to detail, responsiveness, and customer service. I'm extremely impressed with Ben Watts Marina and would highly recommend them to anyone looking for a marina they can truly trust.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

I really like Dick's Marine. Dick has the best collection of parts - I've never gone there and left…read morewithout my part. Nothing is more frustrating than having to special order parts or call several marinas to find the parts you need. That has never happened to me at Dick's. The mechanic is also very competent, he is extremely through and takes the extra step to get the job done right.

The biggest asshole ever, brought him a snowmobile to repair it would run at idle all day, but when…read moregiving it gas it would die out, he said he wanted 1200 to fix and added stuff like ski alignment etc, it was a 1973 model, i told him just get it running, then I told him forget it i went to pick it up and he gave it back to me in pieces in a box and switched out some new parts i had for old parts he had. biggest jagoff ever!!

Exceptional service, after calling several places in a 20 mile area for an oddball part I needed,…read morethey not only had it in stock but were nice enough to stay 45 minutes after closing to allow me to have my part in hand today. Thanks so much to Gary for going above and beyond with customer service. A+ experience

Gary is so helpful and knowledgeable. I would not go anywhere else for my boating needsread more

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

I recently moved to the area from Chicago and wanted to rent a boat. I saw some negative reviews,…read morebut I decided to give Jet Fun a chance because most people don't leave positive reviews. It's usually a disgruntled customer for one reason or another, so I gave them a chance, and I'm so happy that I did. Nancy and Kevin were wonderful. They had a full staff, and everyone was very helpful. As a first-time pontoon boat renter, I was very nervous, but the process was made easy. There was an informational video, as well as formal instructions from the staff, which helped me quickly learn how to operate the boat safely and confidently. With the guidance provided by both the video and the staff, I felt comfortable giving it a try, and it turned out to be a great experience. I will definitely be back and would highly recommend Jet Fun to anyone looking to rent a boat in the area.

I've literally came here for years and year after year it's the same thing…read more.. The word luxury premium pontoon boat What you get : no working radio mold and nasty carpet non working gauges They will pretend you are getting a working radio etc until you get there and it's too late and you have a nice silent 10 person boat ride for the day Gas You will be charged for gas ... gas is available on the lake you can fill it yourself They will refuse you to not fill any gas that isn't them filling it and with not one single boat or ski in their inventory with a working gas gauge most people don't realize that these boats don't hold more than 10-15 gallons of gas but will tell you it holds a million dollars of gas and will charged you as much as they can without you thinking it's impossible Customer service the owner - Kevin is insane They will tell you you broke things you didn't or make up that your prop was damaged it's always something As much as this place could have been fun and nice it's always some big scam or hassle I've prolly rented 15-20 times in 12 years here and not one time has it been what it was suppose to be. Last time I tried to confirm my boat had a working radio made sure it was the best they had and then the bait and switch you pull up your friends look at you and are like are you serious you have broken gauges moldy carpet no working radios even tho you triple checked ahead of time and them smiling when you pull back up pretending like you burned 100 gallons of gas in your tiny pontoon yacht that has a 12 gallon tank - just save the hassle Not sure where I'm gonna go this year to rent but this place just isn't worth the nightmare the boats and skis are ancient nothing works how you gonna charge me for gas with no gas gauge and even try to play like the tank holds 200 in gas they are literally Crazyyyy don't walk away runnnnnnnnnnnnnn

I won a free boat detail from The Boat House of Chicago through a TikTok giveaway, and I couldn't…read morebe happier with the experience! My boat looks absolutely amazing. The detail crew did an incredible job and you can tell they really take pride in their work. They had the entire boat looking great in just one day! Connor facilitated everything for me and made the whole process extremely easy from start to finish. Great communication and great customer service. A huge thank you to Connor and especially the detail crew for all the hard work they put into making my boat look this good. I would absolutely recommend The Boat House of Chicago and will definitely be using them again!

A follow-up to my earlier experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). After…read moremany failed attempts, they have finally gotten the motor to run -- but the boat will only move forward. It won't go in reverse, which means it still isn't usable. When I called back about this, I was told that their job was only to make the motor run, not to make the boat drive. That response says everything about the service department here. A boat that can't go in reverse can't be launched, docked, or operated safely, and being told that isn't their concern is unacceptable. My dealings with the service department, and with Tanner in particular, have been consistently frustrating. I've been more than patient through repeated failed repairs, and I still don't have a working boat. I would strongly caution anyone before relying on this service department.

This is my first stop every time I head out on the boat ...Definitely the best spot on the chain to…read morestop in for gas, ice and refreshments. Boat missing this or that? They got it. Need a tube, skis, tow rope? They got that too. Plenty of room to maneuver and always a helpful staff to get you on your way! Bonus: "Bald knob" gets a chuckle from the ladies ...

I won't go into great detail but am spending time to write to FOREWARN EVERYONE to NEVER use this…read moreplace for ANYTHING. The customer service is the WORST we have ever had in my life (and we have owned a business for 40 years ourselves). I think there only reason there are not more reviews is that this marina has no yearly customers - the slips all empty. They don't return phone calls and add charges on for EVERTYHING. Anytime we have asked them something it was like we were bothering them. TERRIBLE EXPERIENCE!!!!!!!!

Thank you for rescuing our boat lift. The crew consists of very professional, prompt, caring…read morefolks. Your service is much appreciated!

I've had continued awful experiences Bruceski Marine over the years but recently I reached out well…read moreahead of spring to discuss work on my pier, and communication was consistently poor. Responses often took 5+ days, and when I did hear back it was filled with excuses. I was given an initial quote, but when I followed up to move forward, the price had suddenly increased with no clear explanation. They are trying to scam people out of increasing the cost of a job. They operate as if they have the market cornered on the river and Chain, but the service, communication, and professionalism continue to decline. What ultimately pushed me away was the unprofessional, offensive, and racist and MAGA supporting posts they openly share on their social media. You should leave your political views at the door and not bring your openly negative hatred towards people of color to your business. I do NOT recommend working with the Bruce's and would find business elsewhere.

Exceptional Service from Start to Finish - Munson Marine & South Bay!…read more This review is a little overdue, but for good reason! Too often, we've experienced outstanding service during a sale, only to be disappointed by the support that follows. We wanted to wait until we'd enjoyed our boat for an entire season before sharing our experience with Munson Marine. Earlier this year, we purchased a 2026 South Bay Tritoon, customized to fit our every want and need. When the boat arrived at the dealership, every single detail was exactly as ordered! Tom and the entire Munson team had truly listened to us, ensuring our new boat was everything we envisioned. Shortly afterward, unexpected health circumstances required us to postpone delivery. The Munson team couldn't have been more understanding or accommodating, ultimately arranging delivery around our schedule rather than their own convenience. What has impressed us most, however, is the service after the sale. Throughout our entire first boating season, the Munson team has remained in contact, checking in to ensure our boat continues to meet both our expectations and the high standards of South Bay. That kind of genuine customer care is increasingly rare and speaks volumes about the people behind this dealership. After years of enjoying a performance boat, we decided it was time for something with a little less maintenance and a lot more luxury. We couldn't be happier with our decision to choose South Bay, and we couldn't have chosen a better dealership than Munson Marine! From the personalized attention and exceptional communication to the genuinely welcoming atmosphere, Munson Marine has made this purchase an outstanding experience from beginning to end. A beautiful boat is one thing. A dealership that stands behind it long after the sale is something truly special. Thank you, Tom and the entire Munson Marine team, for making this such a wonderful experience. We look forward to many more years of boating and continuing our relationship with Munson Marine! We wholeheartedly recommend Munson Marine to anyone looking for not only a quality boat, but a dealership that truly values its customers.

I bought a pontoon boat from Munson Ski & Marine about 3 years ago. And after 3 years I can't say…read moreI've been happier...until today. My salesperson at the time, Peter Biasco, was outstanding and thoroughly knowledgeable about his product as well as the competitive marketplace. He advised me on what was great, what was not necessary to meet my needs, and what was the best way to go with the boat in terms of how do I outfit it. All of his recommendations have proven to be outstanding. Fast forward to 3 years later and I happen to have had a problem with the cover that covers the Bimini when it's down. Unfortunately, I got a tear in it, and I reached out to Peter on how I should handle the process. Honestly I wasn't sure what I was going to get because Peter was my salesperson and not involved with service, per se, but he really stepped up. Not only did he listen to my concern about the tear, he went through the process of checking into the warranty, checking with his service people, and as a result, I'm getting a brand new bimini because of his efforts. I'm very grateful that I picked Munson as my place of purchase, and I'm grateful that I had Peter as my original salesperson--someone I could turn to 3 years later when I had my first problem. He picked up the ball and ran with it and scored a SERVICE touchdown. Thank you, Peter. I appreciate your help very much. So, if you're looking to buy a boat and you need help, I highly recommend Munson and I highly recommend that when you walk in the door, you ask for Peter. You won't be disappointed... Ever!