GREAT PLACE... REALLY TOP DRAWER!! I can't begin to say what…read morea wonderful experience it is to work with this boat yard... I came from Crowley's and it's like you're on another planet there (something to do with all the southsiders who work there I suspect)... I prefer earth so i'll stick with Larsen Marine from now on thank you...

I can't speak of the quality if service, because I couldn't get them to show up on three different…read moreappointments. Even after both filling their online form that they send, and stopping in to the service department in person, they claimed to have lost all my information. After providing it a fourth time for a Monday appointment, maybe 4 is a charm,(no show again) I finally the sent a email telling them to lose my information for good. I received a response within 5 minutes saying they would be there in 10 minutes. To late, I took my boat elsewhere.

I feel badly that two others had issues buying parts and getting work done, but in terms of…read moreSkipper Bud's as an overall operation, this place is the BEST. I spent two years getting jerked around by other Chicago marinas before I was ultimately stranded with a boat that didn't work. With winter approaching, someone suggested I reach out to Jim Wardlow at Skipper Bud's. Not only did his team come down to personally tow my boat, but Jim kept in touch with me throughout the winter to let me know why it wasn't running. He took pictures of my engine and sent them to me with a diagnosis and expert suggestion. Then he told me to go do my research to make sure it seemed right and fair. It was a big lesson in boat mechanics, and a big relief to be treated with such kindness and candor. The next summer, my boat ran perfectly. Jim or coworker Debb even checked in on occasion to make sure it was running the way it should. Despite having hundreds of customers, I've never experienced more personalized, comprehensive and honest customer service. Thank you, thank you, thank you.

I wrote a review about being ripped off on a boat I purchased from Skipper Bud. On June 26 I…read morereceived an email asking me to discuss the matter with their general manager Bill Wood. They left a phone number for me to call which I did, with no response from Wood. They told me this is certainly not the type of business they do etc. The email was probably some type of fishing-I stand by my initial yelp post. No decency-bad people.

This is as good as it gets. The staff here are experts on every level. I have a non-MasterCraft…read moreboat and they always take wonderful care of it- In fact they go out of their way to do a great job. Worth spending the time to write a review for them. Their labor rates are cometitive and their mechanics are honest. You will never leave there unhappy. (Except for wanting all of the new boats you can't afford) I have been a boat owner for 10+ years and have dealt with many different dealerships- MBOC is for sure the best. They will have me as a loyal customer forever. The new showroom is also ultra cool. Good selection of gear- vests, boards, boots, shoes, clothes, ropes~

I had a quirky issue with our 2012 Mastercraft that was not resolved after a trip to a different…read moredealer in 2017. Mat and the team squeezed us in to their schedule right at the busiest time of the year to save me 8+ hours of round trip driving to the next dealer with availability. Mastercraft Boats of Chicago was able to solve the issue without burning loads of diagnosis time and were diligent to test their fix and ask for my feedback once I was able to personally re-verify their fix in the water. Great communication, thorough work, and friendly, above and beyond customer service!

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

They seemed nice at first. Said all the right things but then came the hidden costs they neglected…read moreto mention. I stored my boat with them for the winter and asked them to check out a couple of problems I was having. Their service people couldn't figure out what was wrong. So no repair. I had also was assured before storing there that they get boats out early when the season begins. It was late May before the boat could be launched. When I brought in the boat in the fall it was clean. When I went to get some things off the boat in the spring it was filthy. There were even dirty footprints on the seats. When I complained they said they have no control over the elements and they don't wash boats. Unless you pay for that, of course. All that was after I decided to sell my boat through them. That's when more of the hidden costs came into play. They did things without asking me and then charged me for them. They have all kinds of positive sayings posted around the office acting like they approach things from a more grounded and connected standpoint. Don't fall for it.

Always nice people. I'm a bass fisherman and run a bass boat thought they wouldn't help me but for…read moreyears now they have always helped with getting me parts. Knowledgeable and friendly!

Martin looked at my boat issue almost immediately and it was a simple repair so he just took care…read moreof it. It could not have worked out better and I don't know any service right now that turns stuff around so quickly. I was glad to get my boat back in the water after only 1 day!

Once again the service and willing to help out and his Honesty was impeccable Pete and his shop…read morewere great. He even helped me address a few things i had question with during pick up. The 2.5 hour drive is worth every minute. Once I pick up my 01 RX di. It was like it come off the show room floor. Not only did he Refresh my motor he,rebuilt the jet pump and di some hull work. This Guy is GREAT.. Thanks again Pete.

Bought a Lowe's Pontoon from Mike at LC water sports and had a great experience. He put in the boat…read moreat Bangs Lake and reviewed all the options with me. He even came back the next day to answer what turned out to be a real goofy question. The boat was delivered on time and performed well thru out the season Thanks Ted B

Bought a used boat from Mike at Lake County Watersports. I drove up from Oklahoma to buy it and…read moreMike went the extra mile to help me with the extra paperwork needed for titles and registration out of state. He's honest and makes sure things are done right.

Update boat motor im need electrical disgnostics & mechanical ck top & bottom motor & electrical…read morewires

Extremely disappointing service. I brought my 2025 Honda Africa Twin in for a CarPlay issue present…read moresince day one. Several techs looked at it and still couldn't fix it. I left with the exact same problem. No real solution, no follow-through. I expect a dealer to actually diagnose or escalate, not shrug. The bike is great. This service was not acceptable. I won't be coming back.

We bought a brand new 22ft Bennington Pontoon from Munson at the Chicago Boat show this January…read more The process could not have been easier. We looked all over the show but came back to Munson to buy. We got exactly what we wanted. Peter Biasco was awesome walking us through the process, options, etc. we was patient with all our questions. When the boat came in during March we went out to meet Adam and get all the final papers signed. They were all ready and we were in and out quickly, were able to see the boat, and set up delivery. We have a lake house on Lake Holiday (Sandwich, IL) so it is nearly a 2 hour drive from Munson to deliver it but Captain Bill brought it out, launched it, showed us all the ins and outs, and helped us figure out the best way to get it tied to our dock. He was great with us, and showed us everything we need to know about the new boat. Captain Bill spend a couple hours with us going around the lake, making sure everything worked and we were ready to take it on our own. I could not be happier with the process, service, and thoroughness of the team and we look forward to this summer and many more with the boat!

I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.