I recently purchased a used boat from Bay Marine Chicago and I had Jeff Kuper on the Service side…read moreof the house help me with a number of things. He went out of his way to make sure the boat was in great working order !! He performed the compression testing, changed plugs, fuel filter, changed the oil and went above and beyond with making sure the trailer was road worthy to make the long 10 hour haul back to where I live. Jeff even did an Acid wash on the boat to make it look like new !! I would highly recommend Jeff and Bay Marine Chicago to anyone needing any kind of Marine service! He goes above and beyond to make his customers happy and he performs quality work!!!

From the owner: Bay Marine of Chicago…read more We genuinely care about your boating experience. We make it our mission to recruit, train, and retain the best talent in the industry to ensure top-notch support and service for your boat. We operate using modern equipment at our outstanding facilities.

GREAT PLACE... REALLY TOP DRAWER!! I can't begin to say what…read morea wonderful experience it is to work with this boat yard... I came from Crowley's and it's like you're on another planet there (something to do with all the southsiders who work there I suspect)... I prefer earth so i'll stick with Larsen Marine from now on thank you...

I can't speak of the quality if service, because I couldn't get them to show up on three different…read moreappointments. Even after both filling their online form that they send, and stopping in to the service department in person, they claimed to have lost all my information. After providing it a fourth time for a Monday appointment, maybe 4 is a charm,(no show again) I finally the sent a email telling them to lose my information for good. I received a response within 5 minutes saying they would be there in 10 minutes. To late, I took my boat elsewhere.

Stay far far away from this company…read more A friend personally called the owner of this shop to set up the introduction for me. Unfortunately, every encounter I had with this company after the initial introduction was bad. I dropped my wave runner off to be serviced on a Wednesday, and I was told they would look at my ski, call me to let me know what was wrong, then start fixing it. I never received a phone call. Instead, I followed up to see whether the problem was diagnosed, and I was told they'd already started working on The ski. Odd....that's not how they said it would go. I called again, two days later, to see how things were going, and I was told they were waiting for spark plugs that were due to arrive in 3 days. I called in 3 days to make sure the spark plugs arrived, but no one returned my call. I followed up the fourth day, and politely inquired about the spark plugs, as it had become apparent to me that the staff thought I was a bother. At that point, I was met with the worst customer service I have ever encountered. I was given one story after another about what was wrong with my jet ski and where things stood relative to the repairs. On more than one occasion, the owner yelled at me and told me to pick my jet ski up and get it out of his shop. Rather than going to deal with the abuse, I asked my husband to pick the ski up. When he got to Full Throttle, the owner bad mouthed me to him. Then, when my husband asked what was wrong with the ski and inquired as to what he did to try to fix it, the owner said, "I'm not saying." The owner of Full Throtle lacks professionalism, customer service and common courtesy. Don't waste your time or money here.

We have been able to deal with this company a few times now and are pleased we found them. They are…read morean honest business with great service. I am a terrible customer at times as I can be bit ornery when things are not going according to schedule. They will oblige you and take care of all your needs even when you are a stressful customer. I am thankful that they continued to assist me with my boat and all my needs concerning it.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

Martin looked at my boat issue almost immediately and it was a simple repair so he just took care…read moreof it. It could not have worked out better and I don't know any service right now that turns stuff around so quickly. I was glad to get my boat back in the water after only 1 day!

Once again the service and willing to help out and his Honesty was impeccable Pete and his shop…read morewere great. He even helped me address a few things i had question with during pick up. The 2.5 hour drive is worth every minute. Once I pick up my 01 RX di. It was like it come off the show room floor. Not only did he Refresh my motor he,rebuilt the jet pump and di some hull work. This Guy is GREAT.. Thanks again Pete.

Dan was very easy to work with. From the first phone call until the Job was complete Dan was a real…read morepleasure to work with. He is professional, and explained everything very well. His price is very competitive and the service he provided was great! Hopefully I won't need much work on my boat this summer but if I do I know I know who I will call.

Any reply leave a review, because they never ever responded. That's it, don't count in them to even…read morerespond.‍

These guys know their outboard motors. Got excellent service and fair price. Thanks againread more

I was having issues with my 70's model Chrysler outboard motor. A friend told me to take it to…read moreMack's Motors. So I gave them a call to see if I had to make an appointment but I didn't need one. They told me to bring it in whenever I get the chance. As I pulled in I can already tell I was in good hands because of all the motors I seen in their shop. That goes to show how many people trust these guys and their work. Gave them my motor and gas can, told them what was going on with the motor and they explained to me what the problems could be. A few days later I got my motor and I'm ready to get back on the water!

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

I feel badly that two others had issues buying parts and getting work done, but in terms of…read moreSkipper Bud's as an overall operation, this place is the BEST. I spent two years getting jerked around by other Chicago marinas before I was ultimately stranded with a boat that didn't work. With winter approaching, someone suggested I reach out to Jim Wardlow at Skipper Bud's. Not only did his team come down to personally tow my boat, but Jim kept in touch with me throughout the winter to let me know why it wasn't running. He took pictures of my engine and sent them to me with a diagnosis and expert suggestion. Then he told me to go do my research to make sure it seemed right and fair. It was a big lesson in boat mechanics, and a big relief to be treated with such kindness and candor. The next summer, my boat ran perfectly. Jim or coworker Debb even checked in on occasion to make sure it was running the way it should. Despite having hundreds of customers, I've never experienced more personalized, comprehensive and honest customer service. Thank you, thank you, thank you.

I wrote a review about being ripped off on a boat I purchased from Skipper Bud. On June 26 I…read morereceived an email asking me to discuss the matter with their general manager Bill Wood. They left a phone number for me to call which I did, with no response from Wood. They told me this is certainly not the type of business they do etc. The email was probably some type of fishing-I stand by my initial yelp post. No decency-bad people.