They seemed nice at first. Said all the right things but then came the hidden costs they neglected…read moreto mention. I stored my boat with them for the winter and asked them to check out a couple of problems I was having. Their service people couldn't figure out what was wrong. So no repair. I had also was assured before storing there that they get boats out early when the season begins. It was late May before the boat could be launched. When I brought in the boat in the fall it was clean. When I went to get some things off the boat in the spring it was filthy. There were even dirty footprints on the seats. When I complained they said they have no control over the elements and they don't wash boats. Unless you pay for that, of course. All that was after I decided to sell my boat through them. That's when more of the hidden costs came into play. They did things without asking me and then charged me for them. They have all kinds of positive sayings posted around the office acting like they approach things from a more grounded and connected standpoint. Don't fall for it.

Always nice people. I'm a bass fisherman and run a bass boat thought they wouldn't help me but for…read moreyears now they have always helped with getting me parts. Knowledgeable and friendly!

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

I can't speak of the quality if service, because I couldn't get them to show up on three different…read moreappointments. Even after both filling their online form that they send, and stopping in to the service department in person, they claimed to have lost all my information. After providing it a fourth time for a Monday appointment, maybe 4 is a charm,(no show again) I finally the sent a email telling them to lose my information for good. I received a response within 5 minutes saying they would be there in 10 minutes. To late, I took my boat elsewhere.

I have been keeping my power boat with Larsen for at least 4 years now. They have been great with…read morereceiving and launching. Jennifer & Nikki have been a blessing. Anytime I need help with storage or arrivals they have been more than accommodating. I continually recommend them to my friends on the dock. Thank you for all the help over the years. Staff is great.

BUYER BEWARE Staff will lie to you and say they will get expedited shipping out CHARGE YOU 15.99,…read moreprint a label for a 1lb when item and packaging only weighed 5oz, I DO NOT RECOMMEND THIS BUSINESS as they seem to make their money off shipping. Took 8 days for a 3-5 day shipment, trust me it's not about lousy shipping it's the poor customer service.

Items advertised are not accurately described. I purchased an engine from them that they said was…read morenew with warranty. Turns out the engine was previously registered and the warranty was not transferrable. I have a compliant with the with the better business bureau regarding this company. Do NOT DO BUSINESS WITH THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Once again the service and willing to help out and his Honesty was impeccable Pete and his shop…read morewere great. He even helped me address a few things i had question with during pick up. The 2.5 hour drive is worth every minute. Once I pick up my 01 RX di. It was like it come off the show room floor. Not only did he Refresh my motor he,rebuilt the jet pump and di some hull work. This Guy is GREAT.. Thanks again Pete.

I've taken my snowmobiles to Marty and Peter and they are great. Quick turnaround and a fair price…read more They'll also give you a full explanation of the repairs. Way better than going to the dealer.

Update boat motor im need electrical disgnostics & mechanical ck top & bottom motor & electrical…read morewires

Megan. Since then, purchased 4 more Harleys for a cost of over $100,000. Sad that my letter was…read moreintercepted. I used to love Honda. Now own two.

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

Unfortunately I have to give Bay Marine a low score due to poor customer service by salesman there…read moreby name of Ron I purchased an expensive boat there a couple years back and can't get him to replace a simple part under warranty. I am thinking of replacing my boat soon but it won't be from Bay Marine I guarantee that. I'll leave a more detailed explanation on the Crevalle owners site . John W

BEWARE OF BAY MARINE! I NEVER complain as I am a small business owner for over 25 years and deal…read moredirectly with the public. I understand that mistakes happen and good businesses work to honor their word, written agreements, and protect their reputation. I only write this after exhausting all options other than the filing of a lawsuit (pending) to get a fair response from Bay Marine. Despite me sharing open information on my concerns/damages backed by a professional experienced mechanic, video, and photos, and written work agreements, they have refused to fix the damages to my vessel which are running in the $30,000 range. Dishonest service: I paid for their "concierge" launch service which was a joke as they didn't complete the scope yet refused to rebate for work they admittedly did not do. Failure to perform agreed written work orders. There is no evidence in the vessel and no evidence provided that they completed the scope of work (winterization) properly. Signficant damages resulted as I had to replace 6 air handlers, a water pump, and two thru-hull glasses that were damaged by freezing. But Matt (owner) is a gem.. he claims that the equipment was "old" and just mechanically broke down (all at once lol). oh yeah and that the antifreeze they use breaks down in 12 months and doesn't provide protection... (i stored with them for two winters but it ran just over a year in time). Can you imagine your car freezes every year even though very few people replace the antifreeze annually? no it does not nor is it rated to do that... any excuse will do other than the truth apparently. You will be pleased to know that Matt says they do all their work "perfectly"... Unapologetic breach of promises: to research the cause of damage and determine what was damaged from freezing, the owner, Matt and I agreed that i would hire a third party professional mechanic (who they have used and still use). Matt said he will rely on those results. nice, right? That mechanic has 20+ years of expertise in these matters. Said mechanic concluded (and I shared a recorded video of same with Matt) that Bay's lack of performing the hired scope of work almost certainly resulted in the signficant physically damages to my vessel while in their custody. Yet after receiving said documentation, they refuse to reimburse for repairs or further respond. They hide their insurance. Everyone ask up front for their insurance company that backs their work as they hide their insurance carrier info. and refuse to share it when there is a claim. Nice and honest approach. the game seems to be that you must file an expensive lawsuit just to get that information. Seems like a honest approach to you? List your boat for sale? and yes, I had my $500,000+ valued boat actually listed with them during this time. they were going to make money no matter what but they are apparently just too disingenuos to make things right. RUN AWAY! BTW: It is unclear on who now owns Bay Marine and whether current ownership or prior is "legally" responsible for all this. But I did also communicate with the current manager of service who refused to help in any way. and the people that "worked on my boat" are still there so BEWARE!. My material communication for resolution was with Matt (at the seeming direction of all involved over there). Matt claims to be the owner at the time of my service work but Matt says he now "owns" the Sales business. We all want a trustworthy person representing us in the sale of our property. think very carefully before listing with Matt! a few photos attached... but i have plenty more.

This is as good as it gets. The staff here are experts on every level. I have a non-MasterCraft…read moreboat and they always take wonderful care of it- In fact they go out of their way to do a great job. Worth spending the time to write a review for them. Their labor rates are cometitive and their mechanics are honest. You will never leave there unhappy. (Except for wanting all of the new boats you can't afford) I have been a boat owner for 10+ years and have dealt with many different dealerships- MBOC is for sure the best. They will have me as a loyal customer forever. The new showroom is also ultra cool. Good selection of gear- vests, boards, boots, shoes, clothes, ropes~

I had a quirky issue with our 2012 Mastercraft that was not resolved after a trip to a different…read moredealer in 2017. Mat and the team squeezed us in to their schedule right at the busiest time of the year to save me 8+ hours of round trip driving to the next dealer with availability. Mastercraft Boats of Chicago was able to solve the issue without burning loads of diagnosis time and were diligent to test their fix and ask for my feedback once I was able to personally re-verify their fix in the water. Great communication, thorough work, and friendly, above and beyond customer service!

Very pretty surroundings with a biergarden on site. Right by the beach/water. Lots of parking and…read moreappears very safe with the police close by.

Good place in Winthrop Harbor for boating and other kinds of fun. If not boating, then you can come…read morein for a few drinks and snacks. North Point Marina has plenty of places for putting a boat, but it's more than that. Also there's entertainment. There's things like banquets and live music. Came here the last time, and went to the beer garden. It has Harbor beers on tap. There's also cocktails, so you can get whatever. It's about $9 for a cocktail. The Harbor Lagoon is a good one. Could say it's a deceptively strong one, plus it's pretty cool looking. This is made with Blue Curacao, Long Island Mix, orange juice, pineapple juice, and Sprite. Also got some of the Knotty Pretzels, good with beer. There's not much in the way of food, but you can bring something to eat on the patio for sure. Have some good drinks and fun while boating. It's also close to a pretty cool nature preserve. This also has live music in the summer on weekends.