17MAR2026 5 stars…read more We just had a new heat pump installed. I am happy. The process was very smooth. It all started when I thought about replacing our 15-year-old A/C unit. Fifteen years is near end-of-life and I would rather replace at our convenience and not on a burning hot July day. I contacted B&B via the form on their website and they called back within 20 minutes. Frank (sales rep) came for a visit that afternoon. We discussed all the possible actions and both of us decided the best option would be a direct A/C replacement. The important factors were 1) our A/C unit was on the roof, 2) you don't save a lot of money ($50-80/year) by spending more for a higher SEER. Frank came back the next day with a quote for 3 options: direct replacement, 2) slightly more efficient A/C, 3) heat pump for a much higher list price. But, Carrier's discount and Xcel's huge rebate made the heat pump the cheapest option. We live in a duplex so we and our neighbors decided to both replace the A/C with heat pumps. About $6100 including everything. We did do more research--just to be sure. Scheduling was easy via emails (we had to coordinate 2 households) and B&B sends text reminders, etc. We paid via ACH because "A convenience fee of 2.5% will be added to any credit card transaction." They came on time as scheduled. The crane hoisted the new equipment onto the roof and removed the old. The crew was friendly and kept us informed about the process. Completed within 2 days. Manny provided thorough instructions on how to use our new system. 05JUN2020 4 stars I am happy. Excellent service. Our A/C went out on 28MAY2020. I called B&B and they scheduled us for a repair visit on 05JUN2020 (first date available). They sent me an email confirmation. They called the day before with a reminder. Marco arrived 1 hour and ten minutes early.He spent 1/2 hour here and replaced the capacitor and our AC is working. Yea. They sent me a PDF version of the bill 5 days later. $250 USD. P.S. No one gets 5 stars on first experience.

I've used B&B to service my older furnace in the past and the most recent time was for a repair. I…read morecan say with absolute certainty that I will never use them again. The labor is charged by the hour even for diagnosing a problem, even if they diagnose a problem incorrectly. When they arrived at my rental property the tech called me saying he had identified the problem with the furnace and would replace the part. I approved the repair and asked him to call me if he ran into any issues with the part install because I was at my absolute max on price for this old furnace. He called about an hour later saying the repair didn't work, they needed to install another part for additional part fees and labor (on top of the $600+ I was being charged for the repair that didn't work). When the tech initially called me after diagnosing the issue he didn't once say that it might not fix the problem otherwise I wouldn't have moved forward. I told him to stop work and I called the office regarding the situation and spoke with the operations manager. During that call he admitted that it could have been a bad part that was installed but the only option to find out would involve me paying additional labor for them to remove the defective part and install a new one. BUT of course if we just decided to replace the furnace with them the repair cost would be waived. This is the most deceptive business practice I have ever encountered. If they installed a defective part why would I be charged MORE labor for them to replace it and check it's functionality? Why didn't the tech verify the part's functionality before calling me attempting to get MORE money for additional parts and labor and why wasn't I made aware from the start that I would be paying for a repair that might not fix the problem? In the end I paid $659 for labor and a likely defective part that didn't fix my furnace. Very dishonest practices. I wouldn't call them unless you have hundreds or thousands of dollars to waste.

I've been an annual maintenance customer for over two years and am very happy with the service…read more Our furnace is newer and high efficiency. Our AC unit is over 20 years old. The team has never tried to upsell and has always walked through every recommendation without pressure. Only once did we need some tuning that resulted in fees beyond our annual maintenance costs. The techs are friendly and knowledgeable. The email and text notifications are timely. The office staff is flexible with schedules and gives us plenty of notice to plan the visits.

They were super nice, very helpful, and a joy to work with. They made things easy. No fuss.read more

Reached out for an issue with AC and Emily was incredibly prompt with all her responses. Easily…read morechanged point of contact person and number day of when I couldn't be home for the appointment. BJ came promptly for our appointment and was very clear and concise at identifying the issue - helped explain something complex in a really simple way and put our mind at ease about our HVAC situation. Can't wait to call them in the future for any hvac needs.

Excellent efficient service! AC fixed in an hour! Friendly service and very informative.read more

My elderly father recently had our childhood home updated with a new furnace, water heater and AC…read moreunit. Audy and his team took immense pride in making sure this job was done in a reasonable time and explaining all the things that were changing with the new setup. This is my second experience with this company and I appreciate how Audy runs the team. My father didn't realize what a difference it would make getting AC in the house I grew up in when there was no AC unit. I don't have to worry that the house will get too hot for him during these Colorado heat waves. This team went above and beyond and I hope it continues on for future customers.

Excellent customer service. I called to schedule service on a rental property that was blowing cool…read morebut no longer cold AC during a heat wave. I was put on the schedule for the next available appointment and also given tips over the phone by Audy that might resolve my issue myself. And it absolutely did!!! no appointment needed. It's rare to find that level of service and support. You have earned a loyal customer. I will definitely be calling again for all my future HVAC needs.

I had my tankless hot water heater serviced and cleaned. they were able to do the repairs same day…read moreso as not to inconvenience me. Everyone from my first call was pleasant, professional and very knowledgeable. I would highly recommend this company.

Purchased a new Trane A/C from Simply Electrical after our old unit finally stopped working after…read more25 years. Tyler was my primary installer yesterday and couldn't be happier with working with him. Tyler is very personable and professional. He took exceptional care with everything involved with the installation including clean up. He also patiently answered all of my questions and was just a pleasure to interact with. In fact, everyone that I interacted with at Simply Electrical including the owner was simply exceptional to work with. A+++

We love this company! It took us 8 years to finally decide to set up central air and they helped…read moremake this process the least stressful as possible! Our main point of contacts were always so kind and warm, friendly! Feels like a neighbor helping you! I would highly recommend them. Their service is impeccable!

They were part of a quote request through yelp for a repair/replacement of a bad install of a tub…read morefaucet (stuck on with a sharkbite :-/ ) Response was quick and had an appointment scheduled, that then had to be rescheduled . . . However, what gets me, is that Tri Peaks doesn't actually DO plumbing; they contract this out to a 3rd Party Company, which wasn't disclosed at all. I have someone arrive and say they are from Mr. Perfect Plumber, which caused some confusion as I vetted Tri Peaks - I didn't vet Mr. Perfect Plumbing . . . The guy from Mr. Perfect Plumbing explained the situation and was nice enough - a little pushy in terms of selling, and the quote he provided was the highest (40% more than the other highest quotes (5 others) I received for this job. I would rate higher had it been disclosed they don't do plumbing and send out to a 3rd party . . .

I needed my A/C repaired immediately and received some outrageous quotes from different companies…read more Luckily, I came across Duffy's on Yelp. Shaun responded quickly, did a thorough inspection, and gave me a reasonable quote with immediate installation for a complete HVAC system. He was very polite and informative, not rude or pushy. He and his crew replaced the complete system in one day, including old system haul away. They provided quality installation at a reasonable price. Would definitely recommend if you need an HVAC system or repairs!

Thanksgiving week my 20-year-old Bryant furnace failed (rusted heat exchangers) so I got four bids…read morefrom two kinds of contractors: two high overhead corporate HVAC companies with fancy brightly-colored vans and starched-shirt techs, and two small business HVAC'ers with low overhead, decaled pickup trucks, and jeans. While I was prepared to pay much higher replacement costs across the board than pre-Covid prices , the bid range was shocking, as much as $15K difference between high and low. Duffey's was one of the low bidders, and I am so glad I went with them. The higher bidders tried to upsell me to replace my AC at the same time, get a higher btu furnace, etc., but not Shawn Duffey. Instead, he explained why my current size was fine, and respected the fact that heat was the priority. But what impressed me was how he explained parts availability for the brand he would install (Amana) and certain models whose parts replacement costs were as much as 50% lower (pricey variable vs torque-drive motors). He and his helper Mike came over and had the old one out and the new one installed, including wider venting pipes and other upgrades, cleanly and efficiently in about 4.5 hours. He also had the new furnace delivered by the distributor, who hauled the old one away for recycling--again, saving costs. But what really impressed me was he refused payment until Jeffco signed off on the inspection the next week. So Shawn and Mike literally installed the same Amana, with upgraded venting, for $13K less than the top corporate bidder, and I couldn't be happier. So lessons learned: 1) get at least four bids from different kind of companies, 2) if there is any upsell, avoid, and 3) make Shawn Duffey one of your bids. I highly recommend going with him; you will not be disappointed. His service area is also limited to SW Denver Metro, and that's a good thing. Local, knowledgeable, reasonable, and personable.

We called D&A Heating & Air after another company failed to solve an issue with our AC. Austin and…read moreNoah took the time to thoroughly diagnose the problem, found a leak in a line that had been overlooked, and repaired it correctly. What impressed us most was the combination of expertise and honesty. They explained everything clearly, answered our questions, and focused on fixing the problem rather than trying to sell us a much larger job. That's becoming increasingly rare. Austin and Noah are professional, respectful, and clearly take pride in their work. They are also very pleasant to work with. If you're looking for an HVAC company, especially one that knows how to troubleshoot difficult problems and gives straightforward, trustworthy advice, I highly recommend D&A Heating & Air. They have earned our trust.

Quick and easy fix. Very friendly. Was able to come out earlier than initially planned and…read morecommunicated that effectively.