Wow! I'm just discovering their Yelp!!!.. I've been seeing Dr. Kristine king since I was 18 & I'm…read more40 now, the customer service is always kind, patient and genuine including the staff. I would hands down no hesitation recommend her or her husband they both value their customers in every aspect. The office stays clean, keeps good magazines, very thorough with the patient care and treatment. I've never had an issue except when they retire because I know nobody will be as wonderfully genuine and knowledgeable and honest as this office across the board have been!

I trust these people with the the thing I fear losing most, my eyesight. Always in great hands, no…read morematter the staffer.

I highly recommend Dr. Summerfield. This is my second positive review in a couple years. I have…read moregreat confidence in him and feel safe in his care. His professionalism and skill are exceptional. He sets a high standard for ophthalmology. He saved my eyesight and went above and beyond to find a solution to my vision loss when another doctor couldn't. I am so happy I found Dr. Summerfield. His offices are well equipped, beautiful and the staff well qualified and helpful. You might have to wait a little, but believe me - it is well worth it!

Mywellness eye appointment today:with Washington eye Institute…read more in Greenbelt Maryland. My appointment was at 2:15 PM Today Tuesday December 2, 2025 I received the standard text a few days prior to confirm my appointment which I did. The day of don't forget to arrive 15 minutes early for your appointment today Text arrived too. I arrived for my appointment promptly at 1:50 PM, which is 25 minutes before my appointment. I checked in at the desk and was told to have a seat some one would call you back soon. I noticed the waiting room was pretty much totally full with almost every chair taken. At 3:30 PM, I was finally called to the back where I was escorted and told to have a seat and they would be with me shortly to take me to the exam room. Apparently the process at Washington eye Institute is similar to waiting for a Disney ride. So approximately 3:45 I was escorted to a room where they began running some Tests and After one Test. I was told I'd have to wait as the next machine was being used. This process took a while. Finally the machine was Available and after that test was told to have another seat in the hall again and they will call me to another room. At approximately 4:20 PM. I was escorted to another room where they performed another eye test and I was given eyedrops to dilate my eyes. Then I was escorted back into the hall and told to wait where other patients were waiting wondering who would be the next lucky patient to go back to another room At this point, I struck up a conversation with other patients whose appointments were at 2 o'clock and 2:15 PM and such patients becoming quite irritated with the long wait. It's interesting. They want you there on time but seem to have no regards for your time once you've checked in and paid your co-pay At 4:50 I was escorted to another room where they told me to have a seat and the doctor would be in shortly. Finally at 4:55 PM the doctor came into the room and proceeded to give me an eye exam. At this point I voiced displeasure and that this had happened before and I thought the office was very unorganized with respect to scheduling and long waiting time. if there was a staff shortage and knew there would be a long waiting period they should' contact the patient to reschedule or offer them the opportunity to reschedule. The doctor was apologetic and told me to see the office manager when I checked out. Upon checking out I asked to speak to the office manager, Her name is Dana and I was told Dana had left earlier which I find interesting that she's not there to try and coordinate the chaos with how late the appointments ran. The lady checking me out, asked me if I had sunglasses since my eyes were dilated. I looked out the window and said well it's dark outside. I don't think I'll be needing them. . The first time for me is ignorance. The second time is stupidity on my part as this isn't the first time I've had this issue with Washington eye Institute running very late. I will be looking for a new ophthalmologist and I Will NOT be patronizing Washington Institute in the future. I am done. In closing, if you like long Disney wait time rides, make an appointment with Washington eye Institute in Greenbelt Maryland.

I've been coming to this location for over 10 years. Dr Gerald Thompson is my Optometrist. Now his…read moredaughter Dr Kathryn Thompson is the owner though I still see Dr Gerald Thompson. Plus all of the staff are friendly and helpful. I recently had a problem with my right eye which scared me. I woke up with sticking and tears streaming from my eye and I had problems seeing clearly from that eye. I thought it would soon go away but it didn't, it actually got worse. The following day I went into Thompson Eye Care but Dr Gerald wasn't there so I saw Dr Kathryn. She was super helpful and gentle with my eye. She ran thorough exams and explained everything she was doing. By the time she was through my eye felt a bit better and she called in prescription which I picked up that night and I was told to return the next day. The following day my eye felt better but still had the same symptoms this time I saw Dr Gerald who greeted me and told me Dr Kathryn apprised him of my problem. He ran a couple tests and took photos and he explained what he was seeing. He asked me some questions which made me realize that I had wiped my eye with a tissue and it scratched my eye. This caused the discomfort and an infection. This is the reason I have been coming to this place for my eye care. This father/daughter team is super able to make me feel taken care of. Over the years I have had my eye problems handled effectively, they are both patient and helpful. I actually know a couple of neighbors who also come here and they both love their services.

I am very satisfied with Dr Katherine Thompson and her staff. She gives a thorough exam, without…read morerushing you and the exam Includes blood pressure screening. Dr Thompson listens and reviews my notes from previous years. Tanya and the other staff are all pleasant, knowledgeable, experienced and have worked there for many, many years. I am not an easy patient/customer and I highly recommend this practice.

I was there at the Saturday April 11 9am son and i we seem dr. Gonzalez for few years for eye…read moreexam yearly. but Saturday April 11 9am dr Gonzalez was mind nasty. He asked me how i was with my glasses. i started to answer that unfortunately i didn't use my glasses for a year because when i walked, i saw a hole on the floor. he did not like my situation because i was not happy with his prescription. i told him, how am i going to be happy if i can't see with the lenses, and he replied, if not, then you can go to another doctor. for me, that was not professional because he does not listen to his patients, how they feel. he charges for the service; it is not free. i pay for my insurance; it is not given to me. i do not pay a doctor to be treated badly, but for the medical service. if he didn't sleep well Friday night, it's not to take it out on his patients, not because of the medical service. I spoke with the manager she only listened to my discontent i know she can't do anything just listen to the customers i pay for them to help me with my health, not for them to mistreat me as if they are providing the service for free. he needs to learn be more empathy listen those patients concern. the day was words experience in my life early in my life 9am he md but he needs to respect patient not unrespect people his doing the service for free. the staff very nice

Very friendly and professional. The place is clean and…read moreinviting and everyone is kind. My only complaint was the gadget they use to dial down the prescription to "which is better? 1 or 2?" The lenses on that machine were dirty and it was difficulty to see through the foggy lenses. Please clean those more regularly. Other than that, it was a successful visit!

I was 15 min late to an appointment which I thought I was actually 15.min early too…read more Stood for several minutes watching people in office chit chat with each other. When they finally came to the door I was told or you missed your appointment we can reschedule you for next week! I asked to ask the doctor if possible I'll even wait to have me fit in. She wouldn't even ask. Not sure why Costco has them their when they do not have Costco like customer service! Just my opinion

Tough to rate. I would give the actual eye exam 5 stars. I felt it was very thorough and complete…read more Excellent care from the doctor. The reason for a less than five star rating is for the other customer services type of things. The first text message to fill out paper work had an incorrect link in it. I showed up on time for my appt. but they were running about a 1/2 hour behind schedule. I was given a call to say that I would get an email to confirm my appt, but never got the email.

Dr. Schatz has fitted my glasses and my wife's contact lenses for 20 years. He and his staff meet…read morethe highest ststandards of optometry.

From the owner: Dr. Stuart D. Schatz Provides Complete Family Eye Care, Eye Examinations, Ocular Testing, Contact…read moreLenses, Optical Dispensary, Optical Lab To The College Park, MD Area.

I have been going to this location well before it was acquired by MyEyeDr. Also had very good care,…read moreincluding for a couple of emergency situations. Dr Schatz is very engaging and takes his time to thoroughly explain everything. Unfortunately the new support team is a little hit or miss.

Ever get so frustrated after doing your due diligence to make sure a place not only took your…read moreinsurance but had a doctor and appointment available? Yeah, me too. I set up my appointment well ahead of time, did everything I needed to do online to expedite the check in process. Thinking it was going to be a fast appointment. However, when I showed up, I still had to fill out several pages of paperwork and provide my insurance cards. Once I filled out my forms, I went back to the desk and was told that I didn't give them my correct insurance card. Funny, because the card I gave you said Visual right on it. Once that was over, I was then told that they didn't take my insurance. I'm calling bull on this. I did my research before hand. Searched for a doctor nearby on my insurance website, this place showed up. They then tell me that I could go up the street to another location and they would take my insurance (that was a bold faced lie, I went to another location and was told the same thing). Plus, I scheduled this appointment for a Saturday so I didn't need to take time off work to attend. I was told that I could pay out of pocket and then submit a claim. But why would I do that. You are making me do you work, because I wasn't here for just an exam, but to get new glasses. Sounds an awful lot like a scam. No thank you.

I am a new patient, for years I've had troubles with pain in my eyes and loss my vision throughout…read morethe years. Dr. Sobol knows how to communicate and educate his patients to feel comfortable and at ease. At times I can be soft spoken with a comedian personality and Dr.Sobol appreciated it and has a sense of humor hisself! I am so nervous for my surgery and my left eye because of how bad the situation is but Dr.Sobol and my family gave me the confidence that I can do this and save my eye What I would recommend is a shorter wait time and the coffee/tea area supplied with proper ingredients to be filled, if the wait time is going to be long. Wish me luck

I originally started going to RGW Greenbelt because someone said Dr. Hooten was really good - and…read moreshe was! Very kind and caring and so are the staff but she's gone now and I can no longer overlook the lack of timeliness of care. Whether your appointment is at 8:30 or 10:30 it will take an hr to be seen by anyone. Another 30 to be seen by the doctor once you're dilated. So during my recent appointment I was there 2 hours - and this was just a routine check in. I can busy myself with work but there are a lot of older people who probably spend a good chunk of their days in this one doctor's office. The doctors themselves are good but I don't have 2 hours for an appointment that literally takes under 45 minutes altogether. There's literally no point in showing up on time. If I could make an appt, and show up an hour into the appt time I would absolutely do that.

This location and its people are so amazing it's hard to know where to start. I am a following…read morepatient from when they were in PG mall. Mainly, due to the staff truly being the BEST. They are always there if you need anything.. I went in today for my normal exam and eyeglasses benefit. Everything seemed great and insurance seemed to be processing normally till the bill hit. For some reason my second glasses benefit wasn't applied leaving to a higher bill than expected. Ms. Dawn, I believe she is the store manager. Spent close to 2 hours to resolve the situation all while still welcoming other customers and taking care of all the extra things that popped up. All while keeping a positive attitude. I could tell just by watching the other customers that they adore and see top notch service that this team provides. I will keep recommending this place to anyone that listens and really hope this encourages others to give this location a try.

This is the team that used to be in the PG Mall. Again, I highly recommend them. I went yesterday;…read morethe location is beautiful! I am VERY afraid of that "puff of air" portion. The technician was thorough, funny, informative and kind. The doctor was much less rushy than before. She took her time and was super knowledgeable. The salesperson was kind, information and took her time with me. I had a great experience and will surely return.